Henry A. Mentz, MD, FACSAdd to Favorites
4400 Post Oak Pkwy Ste 2260Houston, TX 77027Map & Directions
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TollFree: (877) 707-2277
Specialties: Plastic Surgery
ACPS and Dr. Mentz were once the premier cosmetic surgery practice in the state of Texas. Sadly in the last decade the professionalism of the staff, and DrMentz himself have deteriorated considerably.
* postoperative infection
* Over Application of fillers, resulting in a "fake "look
*rudeness and unprofessionalism of the office staff
Dr Mentz's patient coordinator, Anna Lisa , Actually had the audacity to tell me that I don't look anything like my picture from 15 years ago . And this girl is supposed to be a patient coordinator at a cosmetic surgery practice?
My friend had a rhinoplasty was Dr. Mentz and he is now on his third operation to correct the bad job.
total was 18,440 $
coordinator asked for full payment to arrange consultant appointment ?!
NOSE: right side not as left one. solution was steroid! its for inflammation not to correct mistakes!
BUCCAL: no result, so he said buccal fat as big as olive oil, result won’t be obvious! swelling as reason is better!
LIP FILLER: I had it during the surgery, other clinic give it for 400, when I told them they said cuz its under anesthesia?! I am having the anesthesia anyway as I did other surgeries. then they said cuz you asked for another one and we didn't charge
Lipo: belly is fine. Thigh has one flat side & the other is more round.
All in all, the experience was very annoying & disappointing from the starting to the end.
I chose this doctor and accept his price & rules to get great final look, not to have another so so look that need other surgeries to be good!!
Yes doctors, its your business to make money from patients but remember, your are dealing with live body and person's life!
04/30/2012Provided by Citysearch -
I devoted over a year of my time and energy consulting with the known ""best"" doctors in the area. I had seven consults with other doctors before deciding on Dr. Mentz for rhinoplasty.
Dr. Mentz was patient with my ""perfectionist"" desires. Two surgeries later, I am very pleased with my results. I will definitely use the doctor in the future.
He has excellent bedside manner, in addition, he is triple board certified and his work is beautiful art. I will consider him a five-star plastic surgery expert!
04/03/2012Provided by Citysearch -
One star is one star too many. I have been to this office for Dr.Mentz several times. Each time there is a 45 to 90 minute wait. Only to wait for the doctor another 20.
Dr. Mentz is friendly, but his work makes that void. I had major facial rejuvenation. My face was so ugly three, six and eight months post operation. Dr. Mentz is quick to take your money, but doesn't follow through nor apologize or make right with followup after.
The staff is rude, unprofessional and lazy from the moment you open the door to the office.
If you want good plastic surgery, I suggest you stay far away from this doctor's establishment.
08/14/2011Provided by Citysearch -
I felt my wife was rushed after we waited three and a half hours after we were told to be there. He came in and just said hello for a few seconds before she went to surgery. The lazy, fake acting nurse then handed the I.V. bag to my wife to carry herself and walked ahead of my wife. I almost told them to forget it at that point. There was one blonde nurse who kept checking on us and the hispanic man who started her I.V. who seemed concerned. The post surgery care was very rushed also, I was working when my wife went in for that and it was the same rush job.
12/19/2010Provided by Citysearch -
had a great experience with dr. mentz and his office. several of my friends had surgery with him and had a great result. he measured my face and took time to explain several options. my surgery was easy and the cooling face mask made it almost painless. very llittle bruising, less than my friends. they gave me home care, massages, facials and lots of love. many thanks,
10/17/2010Provided by Citysearch -
I had surgery about 3 months ago for puffy eyelids and kind of a saggy neck. Dr. Mentz and Lupe helped me sort out exactly what my issues were with an imager and measurements. My face, neck and eyes are recovered now after surgery. I had some eye dryness for about a month, as he warned me before surgery and he gave me special instructions and drops until it all went away. After all that I am happier with my face than I have ever been. Now I look younger and feel fresher. I did not have the easiest recovery since my eyes are dry, but Dr. Mentz knew how to guide me thru it. I pays to have experience and his work is fab.
10/16/2010Provided by Citysearch -
I had my facelift about a year ago and Dr. Mentz has been a blessing all the way through. He coached me through the consultation, measured every millimeter of my face. the staff was great and took great care of me and when it was done, I felt renewed. All of my friends have had their facelift done now with him and all of them thank me. Thank you Dr. Mentz!!
04/21/2010Provided by Citysearch -
I read reviews on Dr. Mentz, both good and a few really bad. I have to admit that concerned me. I had a great ""gut"" feeling the first time I met with Dr. Mentz and stepped foot in his office. He is very professional, smart and experienced. I met with him 2 more times before my breast augmentation and felt 100% comfortable going in to the surgery. I absolutely LOVE the results, I couldn't be happier. The surgery went so well, and all of the nurses and staff at the surgery center were terrific! Everyone was very professional and caring. Dr. Mentz is a perfectionist, so he strives to have he perfect result everytime. I would recommend him to anyone considering plastic surgery!
03/15/2010Provided by Citysearch -
I had older implants and a shape that had changed through the years. Dr. Mentz guided me through the difficult choices and allowed me to decide of exactly what direction to go. Their surgicenter is nice and the nurses were excellent. I was just happy that he was able to give me back some of my youth and I feel beautiful again. Thanks to a great surgeon.
12/16/2009Provided by Citysearch -
Doctor Mentz has done liposuction and also a rhinoplasty on me. I'm very pleased with the results and look ten times better than I did before. I'm so grateful to him for making such a positive change in my life. I feel so much better about myself now. My sister just had surgery by him and is also very pleased!
11/29/2009Provided by Citysearch -
Caring staff, comprehensive care and experienced doctor. Dr. Mentz was wonderful. After visiting several deserted offices, I found Dr. Mentz and his staff. The office was busy, but well coordinated. And best of all, he turned the clock back 15 years. Highly recommended.
10/18/2009Provided by Citysearch -
I wish I had read these comments before I ever went to Dr. Mentz. First of all, on my intial consult I waited three hours, then 6k later, he made a mess of my nose. To top it off, I had my nose done before my wedding so I looked like some sort of freak in my pictures.
When the first bandages came off, it was a gasp...my nose was sunken in on the sides like some kind of Micheal Jackson nightmare, my mother was sick and about to cry, but trying not to scare me. Then after a year of useless steroid shots in the nose, (he said would make it ""open"" back up), the tip now has a ball on it, I NEVER had before and it is crooked where it wasn't before (it is still sunken in on one side after all those shots). I went back all those times, but he just acted like it would get better over time. What makes me the most angry and upset is that this was something he knows is NOT right and if I hadn't come back in all those times, he would have left it the was it was right after the bandages came off. I finally have just given up. He just sashays in and out of the room and is never on time and doesnt give a damn. A word to the wise and hind site being twenty twenty..... Please do not use this Dr. if you need a nose job or just EVER at all! Oh and I also have some sort of strange indention bruise thing between my eye he put there!!!
10/01/2009Provided by Citysearch -
Since my surgery 3 months ago, my life has changed tremendously. When entering Dr. Mentz's office, you get the feel from the luxnurious surroundings, the seeminly caring staff, and Dr. Mentz himself that you are in good hands. It is so misleading for the quality of work that he performs. My face was ruined by him, and I was a good looking lady prior to my surgery. If he can't perform this work he advertises, then he should not be able to earn money by harming and disfiguring innocent people/victims. There should be some law against this kind of practice. I will never be the same. I have been a virtual hermit since he performed the surgery because I am so embarrassed and humiliated by the way I look. I am sure I could get him to try to correct some of it, but would you be willing to do that if he disfigured you so badly the first go round? He, his office, and his staff are all very deceiving. Anybody who has to advertise on Good Morning America commercials to get business should raise eyebrows (figuratively speaking). I am so sorry that I am not from Houston to get the word of mouth reviews about plastic surgeons. It is my hope that he write doctoral papers, teach somewhere, but get out of the business of disfiguring people. I would not be deceived by the good reviews because it is my guess, that Lupe wrote them. I've been to 3 other plastic surgeons for repair work, and ALL of them get his work to clean up. Be glad you had lipo done on your stomach because you can at least cover it up. Can't cover up your face.
05/28/2009Provided by Citysearch -
Dr. Mentz messed my face and legs up......my face has been fixed thank god but now I am waiting to see what he does about my leg. If it is fixed and looks normal again I will be back here singing his praises but right now I am very unhappy and don't feel like he is taking my situation serious. I can't seem to get his staff to return my calls or get any face time with Dr. Mentz and I paid a lot of money and have serious corrections that need to be made. Be careful in consultation to ask and demand that you will be able to see and speak with your Doctor post-op whomever you see. I am feeling like a number in a plastic surgery factory like the before comment. Not happy.
09/16/2008Provided by Citysearch -
Dr Mentz's office is a plastic surgery factory. If you walk in, pray you are not the one he will scar by his heavy handed surgery practices. It has cost me so far $5,567. to fix what he has done to my face & body so far. I have asked the Texas Medical Boards to look into Dr Mentz's plastic surgery factory because I believe medical judgment has expired in my case. I probably could not file a case against him nor do I think I could go threw a trial and bring up all the pain and humiliation I had to endure as Dr Mentz patient..
I believe all these excellent reviews are written by his own staff members & not actual patience; so please take them with a grain of salt. When you go to Dr Mentz office you will wait 2 hrs for him and his waiting room is full he will spend only 20 min with you and that visit will not be about educating you but selling you things you don't need done.
08/09/2008Provided by Citysearch -
I had a tummy tuck last year with Dr. Mentz and had almost no pain. He used a local pain pump, which he invented or was first to use(?) tomake my tummy numb and so there was almost no pain. My best friend had a tummy tuck with another very good plastic surgeon but almost talked me out of it because she hurt for two weeks. It was a breeze and I recommend Dr. Mentz highly. My scar is almost invisable now and my timmy flat. I had 3 children and can still wear a two piece. Do it!!
07/13/2008Provided by Citysearch -
Abdominal Etching. I had a great experience with Dr. Mentz and his office. I arranged my trip through his office, flew in, saw Dr. Mentz and the next day had my Ab Etch, had a nurse stay with me in the hotel and left 3 days later with the six pack that I never had. It took about 4 weeks before jogging was comfortable, but weight lifting was OK in three days(Dr. Mentz said to wait 2 week though). If you have always been built but short of a six pack, wait no longer. Several of my friends are planning to do the same. There are local plastic surgeons here but their work is not comparable.
06/14/2008Provided by Citysearch -
Dr. Mentz did it all for me. Ladies, if you are ready for your facelift, look no further. His staff was superb and his care was thorough. All of it, from the imaging, extensive consent, presurgery preparation, their surgicenter, overnight care, nursing visits, vitamins, home face mask machine, after care, fine tuning with injections and fraxil laser... this is how it should be done. Because of the care, vitamins and special facemask, my bruising was minimal and my recovery was easy. I returned to work in two weeks with 15 years erased. It is six months later and I have renewed confidence, the compliments keep rolling in and I just feel great. My facelift looks natural and soft. Dr. Mentz is remarkable!