Gulf Coast Animal Eye ClinicAdd to Favorites
Saved to Favorites
Dr. Herrmann is the best! Megan is my 14yr old apricot Poodle. She was diagnosed with Diabetes this year, and developed severe Diabetic Cataracts in both eyes within a few months. She was blind at that point, and became anxious with the limited activity. My Primary Care Vet referred me to Dr. Herrmann. He has been kind and very patient with Megan. He performed a Cataract Extraction with Lens Implant in one of her eyes and has been closely following her. It is so amazing how quickly she had her vision back in that eye. She is back to her old self. I am so grateful to Dr. Herrmann! He gave Megan her life back by restoring her sight. Thank you!
My boyfriend's ex-wife called him in hysterics because, an animal they purchased while together was near death, and it needed immediate care. She couldn't afford to pay for the vet visit and wanted to know if we would be willing to help. We called the Gulf Coast Animal Emergency Hospital on a Sunday afternoon, desperate for help, asking if the boyfriend of the ex-wife brought the pet in, could we pay over the phone with a credit card.
Not only did they not have an issue with the "broken" family, shared pet scenario, they told us what the costs would be upfront, brought in a specialist to meet them at the clinic, they kept us apprised of the situation and, the vet even took time to talk to us about what had happened, and how to keep the other animals from getting sick.
They happily emailed us a receipt, along with a very personal note sending their condolences, (the animal died on the way in), and they were so super nice during the entire process, it really helped my boyfriend make it through this very emotional situation.
These days, it is amazing to find that during such an emotional time, there are still people that take the time to care about the feelings of other people. Not to mention the fact they have extremely reasonable fees that everyone can afford. Nothing worse than having a critically ill animal, than to have to take out a loan to pay for it.
If you live in the Houston area, I highly recommend Gulf Coast Animal Emergency Hospital. Reasonable rates, caring and loving people. Doesn't get any better than that.
Dr Herrmann is absolutely WONDERFUL!!!! I am President of Miniature Schnauzer Rescue of Houston -- we started working with Dr Herrmann either in 2000 or 2001. Since then, we have been there a number of times, a number of our rescues have had cataract surgery and even one to correct dry eye. Dr Herrmann has ALWAYS been awesome - both with our rescues and our volunteers (normally the foster) who take the little one there. I would rate beyond the 5 stars!!!!!
I have not yet brought Trixie to Dr. Swanson, but from the phone call I have just finished, I would rate this staff member with 5 gold stars!! I wish I could remember her name. She answered the phone so politely and offerred me many dates and times for Trixie's first visit. The staff member explained all of the policies and answered all of my millions of questions with patience and in the most polite manner. If this call is any indication of the care Trixie will receive upon arrival to the clinic, WE CAN'T WAIT!!
02/29/2012Provided by Citysearch
Murphy has been seeing Dr. Herrmann for over 3 years. He was born deaf so when he started having vision problems we were very concerned. Dr. Herrmann has saved his eyes. We visit every 4 months and his eye pressures are almost perfect. Dr. Herrmann said he is so proud of us and the job we are doing but I am just so glad we found him. Murphy was a rescue dog and besides being deaf he had problems with his right hindleg. He has been with us for 10 years now and we feel so blessed to have him.
Thanks Dr. Herrmann and staff for wonderful care. We are so glad you have an office on the Southeast side of town just a mile from our home!!!
11/25/2011Provided by Citysearch
Nov. 26, 2011
Let me start by saying, our dogs are just like our kids, we don't just take them to anyone for health problems or regular care. When our miniture Snauzer Regi who is nine years old, came down with diabetis, it wasn't long before he developed cateracs and went blind in both eyes. Our regular vet recommended that we go to Gulf Coast Animal Eye Clinic and see Dr. Glaze.
As a responsible parent, I went to the web and read the reviews some of which were not very re-ashuring.
My wife and I made an appointment and met with Dr. Glaze. When we arrived to the clinic, we were greated by the office staff and took a seat. As usual, we were early for our appointment which gave us time to observe
for ourselves. Let me say, there were non-stop pet owners coming thru the doors. While we were waiting for our scheduled appointment, we asked several dog owners about thier experiences with the clinic. Not one person had a unkind word to say which helped us put to rest our initial concerns that we had after reading some of the reviews on line.
We met on time with Dr. Glaze who then spoke with us regarding our baby's condition. She took time to explain that eye surgery may have very good results or very poor results. She was very honest with us to say that a good result highly depends on the proper post surgery care which if done properly, demands detailed care of the patient. We spent 15-20 minutes just asking questions and getting answers from Dr. Glaze. She was very patientd answered our questions and explained the procedure in great detail.
After the Q&A, she examined Regi to see if he was a good canidate for the surgery. Her assistant helped with the handeling of our pet while we stayed in the private exam room and watched. They were very gentle and caring while examining Regi. We could tell that they took great pride in the services that they provide.
After the exam, Dr. Glaze told us that Regi had a 75% chance for a successful outcome. We felt that the doc gave us a honest answer and that the risk was well worth taking. We scheduled the surgery and prayed that our Regi would be able to see again.
Regi had the surgery and our prayers were answered. He regaind his sight. I can say without reservation, Dr. Glaze and her staff were exceptional. They treated our pet as if it was their own.
I truely believe that if you follow the post operative instructions that Dr. Glaze gives you, your chances for a successful outcome will be greatly increased.
Thank you Dr. Glaze for giving our Regi his sight back.
Ronnie & Linda Chavez - Regi's parents
My dog's vision is worse now than before I brought her in for eye surgery with Dr. Glaze. So after $2300.00+, it was a 100% unsuccessful surgery. Even though I was told my dog was a prime candidate for cataract surgery. Dr. Glaze should have removed the larger cataract, not the smaller one. Had she done that and it was still unsucessful, she WOULD STILL SEE A LITTLE NOW. I wish to God I never found this place or Dr. Glaze. No follow-up and once they have your money, they don't care. They simply move onto the next client and tell them what a prime candidate for cataract surgery their pet is and collect the money. It's a shame I paid so much for nothing. It's more a shame that my dog is paying for that too. RUN FROM THIS DOCTOR AND THIS PLACE.
Took my dog to Gulf Coast Animal Clinic. I was assured by Dr. Glaze that Remy was a prime candidate for cataract surgery. Perfect candidate, she assured me. Since Remy had cataracts in both eyes, Dr. Glaze removed the smaller one. It would have made sense to remove the big one, not the little one, in the event the surgery on the large cataract was not successful. Dr. Glaze chose the easier one to remove. The surgery was 100% unsuccessful. After $2500.00 +, my dog is in worse shape than when I brought her to Gulf Coast Animal Clinic August 17, 2011. But Gulf Coast Animal Eye Clinic will not worry. They got my money and are now moving on to tell the next person what a prime candidate their dog is for cataract surgery. I will tell everyone I know and don't know to not use Gulf Coast Animal Eye Clinic. Do not trust your pet with Gulf Coast Animal Eye Clinic. My dog's vision is worse than what is was before August 17, 2011. And I paid alot of money for that. It's a shame my dog is paying for that, too
02/04/2011Provided by Citysearch
My pup's eye is swollen to the size of a golf ball. We were at the emergency vet last ngiht, and they said to being her to the opthamologist if it looks any worse. Guess what, it looks worse. So I call Golf Coast and am told they are closing in 15 minutes b/c of the weather! Really? If you made it to the office, the worse is over. Winter advisory is over in 45 minutes. She seemed as though she didn't care until I described my pup's eye Her response was, Oh. (Mind you they don't reopen until Monday.) God forbid, you wait an hour to go home and help an animal in crisis. We were able to make an appointment with EYECARE FOR ANIMALS in Houston on Tomball Parkway. They remained open and take into consideration the animals before wanting to go home and get in bed. !
02/25/2010Provided by Citysearch
Dr. Swanson is the best, We have an english bulldog that had corneal ulcer that became deep in one day and he grafted it and saved her eye. From the get go the office has been very accomadating from working me that day to comforting me when I was overwhemled and crying in the front office thinking she was going to loose her eye. Thank you Jennifer( Campbell Road) for that. Dr. Swanson even came in at 6:30 am the next morning to do her surgery for us and I am so grateful she is out of pain. I am sure I have irratated him over the past few weeks because I have called a few times thinking something is wrong and he has always answered my questions and made us feel better about the situation. Great clinic will always feel good when my dogs are in their hands.
12/01/2009Provided by Citysearch
This is the only place I can take my blind cat to get prescriptions for her medicine. However, the staff really sucks. They won't call you back & they are RUDE from calling on the phone to helping with appointments. I am not sure how the manager there can sleep at night knowing they have such a vile group of people working there to service their clients.
11/05/2009Provided by Citysearch
I took my Boston terrier to my vet for an eye problem and she sent me to Dr. Herrmann. He was professional, caring, and answered all my questions. I had several visits with Dr. Herrmann and 1 with Dr. Swanson. The two doctors rotate between their clinics and I highly recommend them both, they saved my dog's eye! I went to the Gulf Freeway office, it was clean, they ran on time (I love this) and the staff was very friendly.
02/03/2009Provided by Citysearch
My review is for the Gulf Freeway location. Dr. Herrmann is a great dr and is wonderful with my dog-- very thorough, caring and soft spoken. Answers my questions thoughtfully. Here's the problem... the front desk receptionist is rude, rude, rude!! And when not being rude she has the personality of a wet mop. I have been to the office four times in the past year and it is always the same attitude with me and with everyone that comes in the door. She seems to be waiting for the opportunity to say ""NO"" to any question anyone might be even thinking of asking and seems to be incapable of cracking a smile.... The wet mop personality carries over to the ""assistant"" in the room with Dr Herrmann. She is the person that greets ( i use that term loosely) you and takes you and your animal back to the exam room. No smile, no brief friendly chit chat... just directs you to the room and that's it. I will say that she is ""Ok' with my dog during the exam, good enough to pass as being nice to her but nothing overly sweet, just gets her job ""done"". If they really thought about it, they would realize this: 1. people that take their animals to any kind of ""specialist"" obviously have strong feelings for their animal and are probably very concerned with their well being. 2. the owners are in a vulnerable state--it is a strange feeling to drop your dog off to be ""put under"" and operated on. 3. a smile goes a long way.
These people need an attitude adjustment, a personality transfusion and a lesson on empathy and compassion. And if they don't like where they work, they should go find a job somewhere else, maybe a high security prison.
10/22/2008Provided by Citysearch
I just cannot say enough good things about Drs. Herrmann and Swanson. For the last five months, my adorable shih tzu, age 14, has been battling a massive infection inside one of her eyes and both of these veterinarians have gone over and above to help save her eye. From meeting me at 7 am before the office opened to meeting on a Saturday, they definitely showed amazing compassion for their patient. I'm unbelievably grateful.
Phone: (713) 461-3132
Address: 1551 Campbell Rd Ste V, Houston, TX 77055