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Greenway Express Texas LLC

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Jeffrey S.
Edited: 02/08/2017
Overall

These are the absolute most incompetent movers on the planet. The brokerage company that hired them (Apollo Relocation Services) at least has sense to answer their phones.

G.E.T. showed up 12 -- TWELVE!! -- hours late for a move from Dallas to Durango, Colorado. It has now been three weeks and I cannot even get an update as to where my belongings are. If you have a chance to avoid these criminals, please do so.

LS
Lisa S.

09/04/2015

Overall

these guys are AWFUL. lost items, broke things, wont take calls, didnt inventory items after they took things to store them enroute for some unknown reason! things were more than a month late, when they go to house they literally had boxes falling out of the truck, they didnt know for sure which goods were mine

teenatasha

10/28/2013

Overall

Not only did they arrive late but came with a truck so small that it could not accomodate a 4 bedroom house. Although I spoke with Mark several times and they had a complete inventory list the "foreman" of the job didnt do anything to help the other guys that worked their butts off. Was charged for an extra hour because they had to do 2 trips and the truck they sent was so small had to be cranked to start didnt have a slide from the truck so they had to manually put in all items. Purposely disassembled bedroom sets in to the smallest pieces and refused to put the bedroom sets back together. Didnt even have the necessary tools to take on bed apart. Very unprofessional.

sd1221

08/14/2013

Overall

These guys operate on unethical business principles. My signature was forged and they included price for packaging even after they told me it was free. My DVD player was stolen and they filled the box with hammer so weight remains same. Good were damaged in shipment and I was offer no compensation. I repeatedly contacted them for settlement but they NEVER responded back.



STAY AWAY FROM THEM.



I have filed a complaint with US DOT and I strongly urge everyone else to please file a complain there - http://nccdb.fmcsa.dot.gov/

wilsona1

08/12/2013

Overall

I used these guys to move to Denver, Co. Just received my items today, and from what I've seen so far, all of my items are here, with literally no damages to anything. I was a bit surprised, because I reluctantly chose this company to do my move because my time frame was very small. They offered me the best price, and I did not pay a single cent more than what was stated on the quote. They delivered my items about a week after they picked up, and the guys were so happy when I bought them lunch, that they well in fact deserved. I am overall pleased with the service they did, and the effort they put into my move.

Overall

In May 2013, I contacted this moving company and they came and gave binding estimate for the move. A month later they called me and said they have to come a day earlier and I agreed.

On the movign day, they tried to charge me for packing material, but they did not cause I have included that in the contract. They packed my stuff, and they were nice that day. However, they did not do a good job packing,as few items were damaged at delivery: broken ikea table and 2 lamps.

They delivered my funiture in 1 week. The problem is I had missing headboard and bed slats , so I had to buy a new bed. They also lost a reseach tube poster, and table legs. My mattress had oil over one of its edges cause it was not fully wrapped.

The worse problem was that the delivery person. When he drove in to my apartment complex, he requested me to pay him the final amount plus 125 long carry fee. I agreed and gave him 700 in cash (they dont accept check or credit card at delviery). The total was 655. He refused to give me the change back and said I have to pay him a tip. I told him I will decide at the end of the delivery but he refused to give me the change back.

The company agreed to pay me 200 for the missing parts of the bed but not more than that. Then they called me and started annoy me cause I complained about them.



This was a very annoying experience, and I would never use this company again.

michaelsf415

03/19/2013

Overall

I used these dudes to move. i went frum the Houston to the San franshico, the price was good. service was good. gave me free boxes. gave me blanket too. i like them as my movers. cool peeps. Thumbs up to u guyz

laurahog

03/15/2013

Overall

Absolutely distinguished service and great professionalism displayed by all members of their staff, from the Manager in charge, to the Sales Associate, all the way through to the actual movers themselves. I also appreciate that they packed all my items, safely and efficiently at a great price. Made my move from Austin to Philadephia absolutely extraordinary !

fiercedragon

03/14/2013

Overall

Absolutely admired this small business, my family, friends, relatives have all been moving with these guys for the past 8/9 years. Their service still stays incredible through all these years and economical hardships we face. Sales associates, movers, supervisor were all genuine with my relocation. Two thumbs up!!!!

jimmixt

03/13/2013

Overall

I moved with these guys couple weeks back to Portland, OR. Pretty decent price with above average service to say the least. These guys handled my property as if it was there own, which gave me a great sense of mind on this move. Pretty good company I'd say.

peterrose

03/12/2013

Overall

I used GreenWay Express when i moved from Dallas to Green Bay, WI . They served me very well, guided me through the process, The price was a little over my budget at first, but after further negotiating they compromised with me and gave me a quality price for the quality service. I just have one negative response, & it's that the mover's arrived 10 minutes later than they said they would.

elizabethk2

03/11/2013

Overall

I wasn't very sure about my move to Cincinnati, OH, I thought the pricing and the whole move in general was going to be way out of my budget, so i was very uneasy. After calling many local moving companies in Texas, I solidified my mind. Until, I got an estimate from these guys, representative named Tony assisted me, and i thought i was going to sacrifice quality for the cheap price, but upon arrival, they unpacked, reassembled, and they went through all necessary measures to ensure my goods arrived in one piece. Very good service. Will definetely recommend

marcusg1

03/08/2013

Overall
They were very helpful with al...

They were very helpful with all of my specific needs, did exactly as I said, and in a swift amount of time, which made my move to Boston, MA a wonderful experience. The gentleman who assisted me on the phone, guided me through the process and insisted that he could get me the best price around, and in fact, he DID! Very friendly service (:

Details

Phone: (281) 306-4530

Address: 4101 Dayco St, Houston, TX 77092

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