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We did not have anything towed by this company. However they did pull into our driveway to turn around. When they did they broke the concrete and got stuck. We have pictures of the truck in the driveway turning around and the the damage created by the truck. We tried to call several times and he would not answer so we called the police. He then called us back yelling that it was our fault and finally said he would fix the driveway. He hasn't spoken to us since. This company is shady and I would not recommend using them since they clearly will not pay for mistakes that they made. Everyone makes mistakes but reputable companies fix them.