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First Class Tours

Map & Directions
(7 Reviews)

12703 Eastex Fwy, Houston, TX 77039

(281) 590-8800

CLOSED NOW
Today: 7:00 am - 9:00 pm
Tomorrow: 7:00 am - 10:00 pm
20
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Extra Phones

Phone: (281) 227-8265

Phone: (281) 443-1200

Fax: (281) 227-8265

Neighborhood
Corrigan Place
AKA

First Class Tours, Inc.

Category
Bus Tours-Promoters
Other Information

Parking: Lot

Specialties: Las Vegas, North America, Washington, Customized, Classes, Lessons, Domestic, Bus / Coach, Hotel, Instruction, Family Reunions, New York, Nationwide, Individualized, Motorcoach

COUPONS & DEALS

No coupons available

Reviews

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JonnyTX

03/12/2011

Provided by Citysearch - 
Overall
Best Around!

We have used them a few times and they have been very professional and helpful.

These other reviews about people being late or not having the required people for a private tour is silly. They tell you all of their rules in the beginning, so don;t be mad at them when you break them and they give away or cancel your reservation. Try being an Adult and showing up on time lol.

dollbaby74

08/31/2010

Overall
The Worst!!

This Place is the worst!! My reservations was giving away, and we were there almst 20 mins before scheduled. They were so rude about it. They Ladies (Girls) at they desk were so nonchant about it. Bad customer service will not get my business, I dont care how clean the buses are. The police was called because they wouldn't give a group back their money who had booked together and First Class seperated them.. As long as we support their rudeness, it will go on. Never will return!!

Nicky74

08/31/2010

Provided by Citysearch - 
Overall
The Worst Casino Charters!!

I was invited on a private casino tour by a friend. All the people didn't show up. They was lacking ONLY three people, and First Class canceled the trip and kept the sponsor $400. We all had to get of the bus, most people still wanted to go, so we went inside to make reservations, and they didn't even offer a discount. Very, Very Rude customer service by cashiers and manager. If we let them treat us that way, nothing will change. DONT go to First Class, maybe their customer service will change. Name should be changed to"" No Class Caisno Tours"". Try Casino Express, Very Nice people and understanding.

NanainKaty

07/14/2010

Provided by Citysearch - 
Overall
Fun Trip to Louisiana

This company is very strict with keeping on schedule. They let us know that we had to be checked in by 15 minutes before the leave time. We were 5 minutes late and they gave away our seats. The next time we scheduled, we arrived 30 minutes ahead of time and there was no problem. They keep their word. This is a popular trip and people are waiting in line to get on. Our bus was running late because of the weather, so the driver adjusted the leave time from the casino so that we would get our full 5 hours there. We make this trip at least 4 times a year now.

id8881

05/02/2008

Overall
Experience

Wondeful people -- wonderful rides. Courteous and polite. Faciliaties are clean.

casinobound

12/10/2007

Overall
They won't hold your reservation!

We made reservations for a Casino trip 4 days in advance. Upon arriving 12 minutes before the bus was scheduled to leave, we were informed that they didn't think we were coming and gave away our seats. We were so excited about our trip, but had to go back home after driving 25 miles in the rain to catch the bus. We won't use them ever again. No apologies or explanations were given as to why they felt we weren't coming.

casinobound

12/10/2007

Provided by Citysearch - 
Overall
They didn't honor our reservation!

We made reservations for a Casino trip 4 days in advance. Upon arriving 12 minutes before the bus was scheduled to leave, we were informed that they didn't think we were coming and gave away our seats. We were so excited about our trip, but had to go back home after driving 25 miles in the rain to catch the bus. We won't use them ever again. No apologies or explanations were given as to why they felt we weren't coming. The girl in the booth said the manager was not there, but later when we finally reached him over the phone, he said he saw us leaving.

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