2714 Fondren Rd, Houston, TX 77063
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Horrible, customer service, I waited over a half an hour, when they finally called me up to the counter I kept being interrupted because the man that was helping me kept answering the phone and helping other people. When he finally got all my information and what I needed he said he didn't have it, I wanted to pay $30 max a day (my insurance was paying that for 2 weeks), so I asked him if he could check in another location, he laughed in my face and said "you can call them yourself, I'm not going to call them!" I thought he was joking but he was being sarcastic! I guess he did not want my business, there are ways to say things specially to a customer, I drove few miles down to Hertz and they went over and beyond to help me, even though they didn't have a car for under $30 that day they got one from another location the next day and even picked me up from home. FIRST AND LAST TIME I would ever consider Enterprise to rent a car! RUDE costumer service and the Fondren location!!