DeMontrond Volvo Cars
14101 North Fwy, Houston, TX 77090
Fax: (281) 872-3836
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I arrived at Demontrond for a 9 am appointment to get new tires. While waiting I was told they didn't have my tires, then he quickly returned to say they did have them. He gave me my price and I waited around for them to finish my vehicle. He returned an hour and a half later to say they didn't have my tires and that they would bring my car back to the front. AN HOUR AND A HALF!!!! I asked to speak to the manager, who took his time coming to the front to help. I let him know what happened and how long I had to wait for no service. He had a smile on his face the entire time and responded by saying "Do you want me to order the tires for you?" No apology for me having to wait around that long for nothing. And you believe I will be returning to try to get tires from you again? Not happening EVER!!!! That was not the only bad experience that I've had from them but it will be the last. I wish I could give this place a few negative stars.