Colonial Car Wash
12810 Westheimer Rd, Houston, TX 77077
Affordable Luxury * Est. 1987
Colonial Car Wash is a full service car wash. Proudly serving the West Houston community since 1987.
Colonial uses Earth friendly chemicals and conserves water.
Discounts for Military, Law Enforcement & Seniors 7 Days a Week.
2 Full Days Clean Car Guarantee.
Oversize Vehicles Welcome.
Gift Cards Available.
|Mon - Sat:|
On Westheimer between Dairy Ashford & Eldridge
Other services include Triple Foam Conditioner, Sealer Wax, Clear Coat Protectant, Leather Conditioning, Wheels by Hand, Tire Dressing, Air Freshener and Vacuum Throughout.
I Love this car wash!!!!! I have been coming here for 2 years and the service is awesome!!! My car always looks brand new with the hot wax!!! They offer special at random times and I love the $1 massage chairs while you wait!!! They also offer a point system and today I saved $16����I won't go anywhere else!
I have been going there regular. I started watching what was going on when my Jeep went to the front for the final wipe down. They haven't been opening the back door and cleaning the windows in the back (2 side and back glass). Sometimes the don't open the 2 back side doors and clean that part of the truck also. Last week I told the manager. He said I will follow up and make sure it's don this time. When it went up front I was watching. No manager and the work was not done. I went there yesterday and when it went to front it was not done again. I went and got the manager he ask the workers and they admitted they did not clean it in front of him. Then they opened the back door but just cleaned the back window. I said what an out the sides. They did a very quick half way wipe on then. As explained I have to pay extra for a van was. All I want is what you are charging me for and what I am paying for. Three weeks ago they left 2 dirty towels in it. The Jeep began to smell we looked for the problem and found them.
I don't care, I've got nuttin' but L.O.V.E. for Colonial Car Wash ! I do fancy myself a bit of a car girl and take a lot of pride in keeping my Frod gleaming to the hilt. Not just any 'ol wash 'n go will get my vote of confidence. Some my say my standards are too high, but nonetheless my criteria when choosing care for my car is as follows: no skanky towels... oh, and no exorbitant prices (I'm looking at you, Mister )Love the $5.50 off Early Bird Special here for cars that make it in before 10:00am, and with regular hours car pricing set at just $11.99, it's a steal either way!
Expect courteous and quick service, a thorough exterior wash , interior window and dash clean, vacuuming
Wow. These guys rock . I woke up. This moring to find out some one spray painted my car over night. My cars white the sprat paint was yellow what a bad start to my day. I took my car to colonial carwash spoke to the manager chris he told me he couldn't promise me it would come off 100pct but promised he would do the work on it . I left my car there at 10am .When I showed up at 5pm to pick it I was so happy to see he had removed the spray paint . THANK YOU so much
On Saturday 11/10/12 I visited your car wash and this was not my first visit. After my vehicle was washed and I was signaled the wash was done and to get my vehicle. I did an inspection of my vehicle and notice the front of my vehicle was extremely dirty. I notified the attendant and he tried to clean off the dirt. I was obvious that my vehicle would need to be washed again but I had a prior engagement I couldn't break. On 11/12, I contacted the car wash and spoke with a Supervisor by the name of Chris. He advised me to bring my vehicle to be re-washed. I arrived at the car wash after 5pm. I explain to Chris( the supervisor) that I was the unhappy with the service i received on Saturday. He quickly got an attitude with me( this is not the first time this has occurred) and informed me they would re-wash my car and tried to quickly dismiss me. I went inside and spoke with a Marie and asked for the name and number of the owner. She refused to write the number down for me. After insisting and demanding a name and number from Marie, she spat out the information to me while I struggled to hurry up and write it down(Owner or brother of owner Andy). I contacted the store Tuesday and ask for Andy who answered the phone. I explained to him about my visit and the horrible service and customer service I have received. Andy told me he was busy, obtained my name and number and stated he would call me back in a few hours. It is now Friday and I have yet to hear from anyone. Its obvious to me that the owner and management don't care about the quality of service and customer service it provides to its customers as long as they are getting paid. I'm not looking for a callback anymore. I just want you to know that you have lost a customer and I hope others will read this post and take it as a warning.
I just moved to the area and had never been to Colonial Carwash before so I went to their website and found that they had coupons there available to print out. I took my coupon there and experienced the carwash for the first time. They had great customer service and my car was so clean. The sales man was very friendly in explaining the packages to me and the cashier as very pleasant. When I saw my car and how clean and fast they finished it, was impressed. I am definitely going to go back and I recommend this place to everyone.
11/08/2011Provided by Citysearch -
Worst car wash experience at Colonial Carwash. They have very RUDE MANAGER and SALESMAN. Both the white and Hispanic managers are rude and DON'T CARE ABOUT QUALITY! After auto and hand car wash, my wife point out several dirty places and asked one of their employee to come to clean a few obvious DIRTY places but the white sales manager asked the labor back and SHOUTED to me: ""You just bought the $30 Classic Plus service from Groupon with $15 so they just responsible to mop once and we don't care if therefore any dirty left or not."" We even saw a couple of obvious SCRATCHES on my brand new 2012 Mercedes after auto car wash but the white and Hispanic managers showed their RUDENESS and REFUSE to do anything even say sorry. I called the policeman but because it's a private lot so the policeman cannot do anything but suggested me to sue them on the court. I cannot believe a simple car wash give me such a BAD experiences. Never use this Colonial Carwash! Be careful to be rudely treated by the manager and salesman!!!!
Colonial Car Wash is great at what they do. I have been getting their classic car washes since 2007 and always get great service. My Pathfinder is super clean and feels like a new car everytime I leave. They pay special attention to detail and always have my rims shining and tires looking brand new. They also have some cool sports memorabilia to check out while you wait for your car in the tunnel. I recommend Colonial Car Wash.