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General Info
CarMax is the nation's largest used car retailer. Choose from nearly 50,000 CarMax Quality Certified vehicles all at low, no-haggle prices.
Hours
Regular HoursMon-Fri:10-9|Sat:9-9|Sun:Closed
Services/Products
  • Used Cars
Brands
CarMax
Neighborhood
Southbelt - Ellington
AKA

Gulf Freeway

Categories
New Car Dealers, New Truck Dealers, Used Car Dealers, Used Truck Dealers

Reviews

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Cindy M.

08/20/2016

Overall
Expertise
Professionalism
Selection

Worst ever. They tried to sell us a previously wrecked vehicle but would not give us disclosure. Stay away!

James Y.

07/20/2015

Overall

Sales staff was very nice.

Low balling me by $3,900.00 wasn't the worst of it,

Amazing enough I immediately after leaving started experiencing radiator issues.

Don't leave them alone with your car!!!!!!!

Nelson A.

08/23/2011

Overall
Horror Story, At one location...

Horror Story, At one location the salesman never called me back, so I went to this other location, the Salesman Keith Mays provided me with excellent no BS service, and I purchased a vehicle I really liked. One week later the vehicle broke down and had to get it towed home, called their service department only to find out they couldn't to anything for like 5 days or so, So since the vehicle was still under factory warrant, I called the Infinity dealership and they sent a wrecker to pick it up, they said the car didn't have any service records since it passed the 20k miles and therefore they couldn't honor the factory warranty, specially because the engine had sludge and had signs of neglect. Went to Carmax immediately and they said they couldn't do anything because they didn't have the vehicle. I told them I wanted another car, because the people at the dealer advised me to stay away from that particular car should I have the chance. One of the sales managers by the name Aqua Sykes had the nerve to tell me that if I wanted to return the vehicle I will have to get it appraised and see if Carmax will be willing to buy it an for how much. The story goes on, I have been nearly a month w/o a car and my first payment is already due.