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Built In Appliance Center

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(7 Reviews)

12440 S Sam Houston Pkwy W, Houston, TX 77031

(713) 270-8810

Today: 9:00 am - 5:00 pm
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Regular Hours
Mon - Fri:
Extra Phones

Phone: (713) 270-8810

Phone: (713) 270-9810

Primary Phone: (713) 270-8879

  • Refrigerator Repair
  • Refrigerators
Southwest Houston, Greater Fondren Southwest
Major Appliances, Appliances-Major-Wholesale & Manufacturers, Major Appliance Refinishing & Repair, Refrigerators & Freezers-Repair & Service, Small Appliance Repair
Other Information

Services: Refrigerator Repair


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Megan A.



I had started laundry during the weekend and heard the sound of running water... I freaked out and ran to the laundry room to see that water had been leaking inside the washing machine and into the electrical components of the washer. These were a hand me down pair from what was probably the early 80s so warranty was out of the question... and repairing was not going to be an option. So... time for new. I prefer to work with companies on a more local scale then going to big name companies because I have always felt as though you can get more accomplished and that the local companies are more willing to work with you and your needs then trying to sell you something that you don't want or is outside your realm of necessity. So, I called Built In Appliance Center located at 12440 S Sam Houston Parkway W, in Houston Texas, and spoke to Kevin and told him I needed to get a new washer and dryer as soon as possible. Kevin asked me what I was looking for and what budget I had to work with. I told him what I needed, and what I wanted and he was able to find a pair that was in my price range! He sent me different options instead of telling me what I needed. He let me decide what would work best in my home and my budget. I wound up purchasing a white set of Whirlpool front loading washer and dryer. He offered me financing through GE and was offered qualified for no interest for 12 months. He then had them delivered quickly (within a day or two) and they were set up and the old were hauled off. They were on time exactly when they were scheduled to be, and called to confirm that someone was there to receive the delivery. I love the new appliances! They are so much more fancy than I have ever had, and it took me just a couple of loads to learn all of the settings. I have had great service and all of my questions were answered quickly! I will be using him in the future because I see that my fridge is needing to be changed soon as well... I have recommended him already to friends and family members as well. Built In Appliance is a GREAT company and worked well BEYOND my expectations. They can handle everything from the smallest of needs to a whole kitchen remodel! Call Kevin today at 713-270-8810 - and he will get you exactly what you need and want! Its the best of both worlds!



Provided by Citysearch - 
quick response, professional service!

These people know what they are doing! My 12 year old microwave went out. A different company quoted me $300 to fix it. Instead, I called Built in Appliance at 8 am this morning and they had a brand new one- stainless steel -installed by 1pm this afternoon for a little over $400. Can't beat that!! When I build my new house, I will have these people outfit it!



Provided by Citysearch - 

A big Thank you to the guys over at Built dryer went out, called them up, told them what I needed and less than 48 hours later, my new Washer and Dryer was installed! Couldn't ask for faster service! The Scheduling agent called to set up a delivery time, the driver called 30 minutes before arrival as requested...I didn't have to sit around all day waiting on a window of delivery time!! THANKS GUYS!! GREAT JOB...GREAT WASHER & DRYER!



Provided by Citysearch - 
Customer service is very good!!!

Built in Appliance has a great selection and a friendly knowledgable staff. I have purchased from them on many occasions and they have always delivered on time. Pricing is competitive and customer service is very good!



Provided by Citysearch - 
Provided great service!

Thanks for always providing great service!!



Provided by Citysearch - 
Avoid this repait servicer if at all possible. They will NOT respond to your needs

I have a refrigerator that is only 13 months old and my warranty people chose this crappy place to get it repaired. They never call you back. If you try and call them, all you get is a busy tone or a bad attitude. It has been 2 weeks since we have been waiting for the part that they said would take 7-10 days. They only come into our area once a week, which means we will be without a refrigerator for another week. That will be over a month since we have had a working refrigerator. Very unreliable and not very customer friendly.




I purchesed a deep freezer from Conn's less than a month ago from this rating and it stopped freezing my food, so i contacted the manufacuter and they dispatched this dealer to my residence to look at my fridge so that I would not lose my food, well the dealer never came to my house, I called their number for nearly 2 1/2 hours back to back and the phone line was constantly busy.

I would certainly not recommed this dealer to anyone, if you are assigend this dealer for any services please refuse to accept, demand someone else.