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Hours

Regular Hours

Please contact location for hours

Extra Phones

Phone: (281) 454-4479

Brands
buick, cadillac, chrysler, dodge, ford, gmc, honda, isuzu, storage, volvo
Payment method
cash, debit
AKA

Budget Rent A Car Wallisville

Budget Truck Rental - Houston

Categories
Truck Rental, Moving-Self Service, Moving Equipment Rental, Packaging Materials, Moving Boxes, Trailer Renting & Leasing

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06/17/2014

Overall
Very poor customer service

We recently attempted to rent a moving truck from Budget off of Wallisville, and were very unhappy with how we were treated. The two service reps were both extremely rude to us. We reserved a truck online and we were supposed to simply be picking it up. We waited for a total of 45 mins, just for a pick up...

Not to mention that they took four phone calls & talked in from of us while we waited for fifteen minutes for the truck already reserved in our name. Not even apologizing for ignoring us. We ended up canceling our reservation with budget and rented from another reputable company.

I don't usually write reviews, but after my most recent experience with Budget/Avis I wanted to warn others. Please do not come here if you are looking for excellent customer service or are in a hurry. Sadly, we are very disappointed with our experience here and will not be doing business with this company in the future.

04/01/2009

Overall
Awesome service

I love the budget on wallisville, the people have wonderful customer service skills, and I get a clean car every time. Those people there make me want to rent more cars than I have money for. God bless that business!!!!

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