Briar Forest Dental Group
1988 Wilcrest Dr Ste G, Houston, TX 77042
Phone: (713) 928-5400
Primary Phone: (713) 928-5400
Briar Forest Dental Group: Convert, Anne-Laure DDS
Briar Forest Dental Group, PLLC
By Appointment Only: Yes
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They spend more time trying to up-sell your procedure than properly performing the one they charge your insurance for.
I came in for routine cleaning (D1110 Prophylaxis-adult) that was supposed to be covered by my insurance. They informed me that I had tartar/calculus build-up and attempted to sell me a more expensive procedure for $125 just to remove the tartar/calculus. I declined the additional procedure that should have been included in the routine cleaning. They charged my insurance for the (D1110 Prophylaxis-adult) and basically flossed than brushed my teeth with prophy paste. This took them less than 10 mins.
The American Dental Association's description for D1110 Prophylaxis-Adult is: "A dental prophylaxis performed on transitional or permanent dentition, which includes scaling and polishing procedures to remove coronal plaque, calculus, and stains."
The staff is incredibly rude and antagonistic. On multiple occasions they have been over 30 minutes late opening the office for appointments after lunch. Additionally, the office manager refused to provide me with a copy of my dental records even though they are required to do so by law.