8800 Jameel Rd Ste 100B, Houston, TX 77040
Steven did an excellent job at our home today, providing top quality and friendly service. He did a very thorough job of the exterior of our home, and when I mentioned a trouble area inside our home, he gladly said that he could take care of it. We are really pleased with the quality and friendly service that Steven provided us. We sincerely hope that he can be our regular technician from here on out. Thanks.
Michael Pena did a great job. His preliminary phone communications were concise and timely, his arrival as expected. He very clearly explained everything and despite a downpour after he got started, he stayed to complete the work and did a thorough job. Thanks Michael.
Lakeem was nice, very polite as well as knowledgeable. I would like to have the same Technician come every time, if possible.
However, he didn't leave any exterior rat/mice traps & I wasn't sure if insecticide was applied to garage exterior for crawling pest activity. I just think this is a communication issue between the sales representative & technician.
Our Tech was Wyndham, and he did a very through job! We were very happy with his work! He swept clean all the areas overhead that had spider webs. First he told us all the different options available and most importantly he listed to us as to what we wanted and the particular problems we had. Then he did a wonderful job, addressing all the things we had told him. Highly recommend him!
Kenneth arrived on time and was pleasant and professional. Prior to the extermination, Kenneth did an excellent job of explaining what insects and areas would be treated, as well as reviewing the Aptive contract agreement in detail. Kenneth did a very thorough and neat job of exterminating the interior, as well as the exterior. Glad we came back to Aptive!!
Today Klint Knecht performed my initial service as a new Aptive customer. I am very satisfied with the thoroughness of Klint's work. He thoroughly explained all the areas to be treated and then carefully applied the pesticides. He was very professional, courteous, and friendly.