2800 Sage Rd, Houston, TX 77056
Primary Phone: (713) 960-6266
Phone: (713) 960-6266
Primary Phone: (832) 831-9996
Fax: (713) 960-6260
Amerejuve Medspa & Cosmetic Surgery
Amerejuve Laser Hair Removal
Jaymed DBA Amerejuve
Jaymed LLC DBA Amerejuve
DO NOT EVER GO TO THIS PLACE!! They severely BURNED my face with the IPL laser, by a technician that told me not to worry, and that she knew what she was doing. I got 2nd degree burns on my face that took 3 months to even HEAL, and now I am left with scars. I have tried over a year to get help from Amerejuve to fix my scars, and I have been very patient, but now I am at the end of my rope, because the 10 people I have met with during this whole ordeal have all QUIT....if I thought I could could sue and get anything from them, I surely would, because the whole business just reeks of deception, and malpractice. I GOT BURNED AT THE MEMORIAL LOCATION, BY A TECH NAMED RUTH, WHO IS OF COURSE NO LONGER THERE. THEY DO NOT TRAIN THEIR PEOPLE RIGHT, OR TREAT THEIR PEOPLE RIGHT, AND WHO PAYS THE PRICE FOR THIS?....YOU!!!
I have been coming to the galleria area location for the laser hair removal services and the only reason I continue going is because I don't want to lose the services which I have already paid for in advance. My experience here has been short of horrible. To be fair, the actual laser hair treatment I receive is fine, but the way the office is run, including all but one staff, ruin everything!
To elaborate with a few examples: I went for an appointment I had scheduled at the end of my last visit (and for which I received an appointment card), but when I arrived, I was told my appointment did not exist in their computer system. I was not offered any solution other than to make another appointment and return. The second experience: I arrived at my scheduled appointment and was told that the laser hair removal services appointment included only one body part area, when I clearly had asked for my appointment to include several areas. Overall, expect to be waiting for an appointment, regardless of the time scheduled. Normally, that would not be a problem. However, I apply numbing cream for my laser hair removal sessions and the numbing effect is activated in about twenty minutes and wears off after about one hour. So, timing is very important. I've had several experiences where I've had to re-apply because I've had to wait so long for my session to start. They do supply the numbing cream, but it is not free. The numbing cream is an additional out-of-pocket expense of about $50. They usually have this cream in stock, and so when I went for my most recent appointment I thought I could purchase it to apply for that session. However, I was told they did not have any available. They did not bother to check anywhere just in case there happened to be some. I told them that without the numbing cream, I would not be able to handle the pain of the laser and could not have my appointment. They did not offer any solution, after I repeatedly asked, and just mentioned that I might check with a local pharmacy nearby. (Seriously?!)
The staff is completely unprofessional and has no idea of what customer service means. Shame on the staff, and more importantly, shame on the manager for not doing his/her job. Once my sessions are completed, I will not be returning and will advise anyone to not do business here.
05/18/2012Provided by Citysearch -
I recently went in for a simple chemical peel at Amerejuve in Katy. I thought it would be a simple procedure and finished in no time, specially because I bought it from a Groupon. Amerejuve did not treat me differently because I was paying a discounted price like I assumed they would. Right when I walked in I knew I was in good hands. The woman who performed the chemical peel for me was very thorough and careful in her work. She took her time and provided me some at home after treatment advice. My skin was looking different and better everyday! I went in for a simple chemical peel but am hoping to continue much more, including laser hair removal, with them as soon as possible!
05/02/2012Provided by Citysearch -
Amerejuve in the Galleria is fantastic! Once I decided to pursue laser hair removal, I did a lot of research to make sure that I went to the most experienced and reliable place. Being in the health care field, it was very important to me to get my treatments at a well established facility with competent and collegial staff. This IS the place to go! The facilities are clean, the staff professional and the hair removal results wonderful! I would definitely recommend Amerejuve Spa!
I just started treatments recently with Amerejuve in the Galleria and all I can say is WOW! The manager is so nice and imformative and the staff is amazing! I have been to other places for services but Amerejuve in the Galleria is hands down the best place yet. I highly recommend this place, they know their stuff!! I plan on telling all my friends to go there.
01/17/2012Provided by Citysearch -
Didn't even know about this location until I found a groupon for them. I am very happy with the microdermabrasions. Natalee is GREAT. I plan to avail myself of other treatments there and to continue with the microdermabrasions on a regular basis. My skin feels soooo smooth afterwards.
I really enjoy having Microdermabrasion treatments at Amerijuve. My esthetician, Natalee is amazing! She is very friendly, knowledgeable, and makes me feel comfortable. I originally went there because I had a Groupon. I’ve had other facial treatments elsewhere with little to no improvement but after one microderm session at Amerijuve, I saw improved texture and tone. The results lasted longer than I thought they would. I’ve also has laser hair removal there with great success. I definitely plan to continue going there!
07/20/2011Provided by Citysearch -
I'll admit, after having failed treatment sessions at other places I was a little skeptical giving laser hair removal another chance but after hearing how great the results my best friend were getting, i went ahead and gave it another try..and i'm glad I did!
when I called to inquire about pricing and scheduling, my skepticism was eased learning they have 4 different lasers, and they're able to customize a treatment plan for my skin type.
I've had 5 treatments done so far and I'm almost completely hair free. (i still have a couple stragglers)
The professionalism and customer service I've received every time I've gone in is consistent, sadly these days customer service is so uncommon, but the girls at Amerejuve are keeping it alive. if you're considering laser hair removal, Amerejuve is by far the best place to go! :)
I had been wanting to get laser hair removal done for a while now. I had shopped around at a few other hair removal offices before I came across Amerejuve. The prices there were much less than any of the other places I had been to. Not only that, but the staff was great! They were very friendly and informative. I have already referred a coworker to this place, and I would recommend anyone that is interested in laser hair removal go this place as well.
Yep, I'll admit it... I'm a dude. I go to a medspa. But listen- men have undesirable hair too! And I'm a pretty hairy guy...
I was made to feel very comfortable here and am very satisfied with the prices and the results. Would go back if I had a reason to... but don't imagine I'll need to! so wives you can send your husbands! tell them hairlessness= sexiness= manliness
07/04/2011Provided by Citysearch -
I have had laser hair removal sessions in two other places and finally getting the results at amerejuve.the laser machines in the other ones were either too weak or the operators didn't do what they should have. Here am getting good results and I like their staff too they arre nice and professional. I would certainly recommend Amerejuve and oh I would also warn you to not fall for cheap offers on daily deals I learned my lessons from a hard way :(
06/29/2011Provided by Citysearch -
The best place for laser removal. The ladies are always soooo nice. I'm never waiting when i come in to get my laser hair removal done. The techs are always very nice, and explain the entire process until your comfortable. I've been to other laser hair removal places... and this place is by far the best!
06/20/2011Provided by Citysearch -
I am a picky buyer who does her homework. I looked around for a while before actually buying laser hair removal treatments. I am glad I waited till I found out about Amerejuve. I heard their commercial on the radio and went in for the initial visit. I was impressed with their clean and welcoming place. Service was great from the get go. The girl who took me in for consultation was very thorough. I learned why they use whichever laser they use for my skin and the fact that they do have lasers for every skin type. That's good to know. No other place I went to had this. All others use just one type. If you're looking for laser hair removal treatments Amerejuve is the place to go.
06/07/2011Provided by Citysearch -
Laser hair removal...
I was bit nervous about doing laser treatments and infact first 2 sessions went bit painful and felt that I might have chose a wrong one. But later joined by person name Bianca Moreno(Esthetician) who did really helped me and remaining 4 sessions and ensured I am left over with only 5-10% of hair on my body . And especially I must thankful for her patience. Finally I am very happy and thankful to Amerejuve for providing such a great staff like Bianca.
I can say confidently whoever wants to go for laser treatment I suggest this place. But also please note about your skin tone should support for any laser hair removal treatments.
04/02/2011Provided by Citysearch -
I was nervous about the idea of doing laser treatments. After a consultation and touring their fascility I was ready to get started. They even did a few test spots to put me at ease. I've seen great results after just 2 sessions. I have 4 more to go. I think I'm going to end up doing my legs and bikin next. Their staff is really nice and friendly too. So I gve them 5 stars.