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AirCon Service Company

(33 Reviews)

16628 Sea Lark Rd, Houston, TX 77062

(281) 823-8771

OPEN NOW
Today: 8:00 am - 5:00 pm
49
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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At AirCon, we don't cuss, but people swear by our service!

General Info

AirCon Service Company specializes in excellent customer service while providing air conditioning and heating services for residential and commercial customers. We work with home and business owners by providing maintenance on existing air conditioning and heating equipment, repairing air conditioning and heating equipment and replacing air conditioning and heating equipment. We consult with our customers to ensure they are making the best decision for their home or business. AirCon Service Company was established in 1969. We service the greater Bay Area: Pearland to Galveston and LaPorte to Texas City. AirCon is family owned and operated. Derek Stewart is a Mechanical Engineer and his wife and business partner, Kim Stewart, is an Accountant. AirCon Service Company is located in the heart of the Clear Lake Area. Call 281-488-HELP (4357) to get your questions answered and/or schedule an appointment.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours

Regular Hours

Sat - SunClosed

Extra Phones

Phone: (281) 488-4357

Fax: (281) 488-2120

Services/Products

We service all brands including American Standard, RUUD, and Goodman Air Conditioning and Heating systems.

Brands
& Goodman AC and Heating systems, RUUD, We install American Standard
Payment method
check, debit, discover, visa, mastercard
Neighborhoods
Clear Lake City, Clear Lake
Amenities

We provide 24 HR Emergency Service

Accreditation

TACL B22862C

Associations

BBB

Nexstar Network

BNI

Categories
Heating Equipment & Systems, Air Conditioning Equipment & Systems, Air Conditioning Contractors & Systems, Heating Contractors & Specialties, Air Conditioning Service & Repair

COUPONS & DEALS

No coupons available

Reviews

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Robert D.

12/18/2017

Overall
Selection
Service

The equipment AirCon Service Company installs is all top-rated; however, it is the quality of installation for an HVAC system that is the most important. The 3-man team performing the installation did excellent work for our residence. Our two complete systems were installed and operational over a 2-day period. The crew worked approximately 12 hours each day. They were highly respectful, diligent in their efforts, and polite.
Additionally, I commend the company for the knowledge of the estimator and willingness to answer my numerous inquiries to equipment and install specifics. The AirCon quality/install inspector was thorough and cordial in response to my air quality monitoring questions. The install/scheduling manager provided excellent service in accommodating my schedule.
If you are intending to have a new system installed, I advise to: 1) do the homework to understand the equipment and cost benefit; 2) ask questions as needed for understanding complexities; and 3) above all, recognize the need for a quality installation.

David W.

10/02/2015

Overall

Great service. Would not use any other heating and A/C Service. Jody did a great job explaining everything he did. Love AirCon

claimed iconBusiness Response03/28/2017

Thank you very much for taking the time to leave a positive review for Aircon Service Company! Your loyalty is greatly valued. Thank you and God Bless!

This listing has been claimed by a business representative.
Vladislav M.

09/15/2015

Overall

Great service, I asked for the service and tech was scheduled within 24 hours. The tech identified the issue within 15 minutes and repair was done in a few hours because tech had to go get the new part. Both dispatch and the tech were very communicative. I will defiantly call them again.

claimed iconBusiness Response03/28/2017

Thank you very much for taking the time to leave a positive review for Aircon Service Company! We are so glad that your experience with us was positive. We look forward to being here for all of your home comfort needs. Thank you and God Bless!

This listing has been claimed by a business representative.
Yoly R.

07/31/2015

Overall

From start to finish..... Amazing service. They have their own professional installers.

claimed iconBusiness Response03/28/2017

Thank you very much for taking the time to leave a positive review for Aircon Service Company! We are very happy that your install experience with us was great! Thank you and God Bless!

This listing has been claimed by a business representative.
Drorit S.

02/20/2015

Overall

Patrick and Jodi were terrific and fast at repairing my burned out motor from my heater. They diagnosed the problem within minutes, but worked hard throughout the day to locate a more cost effective option for me than what the manufacturer offered them. They made trips to 2 different locations to obtain the needed parts so my job could come in for a more reasonable price. They answered all our questions and provided great technical service and awesome customer service. Their magnet now sits on my refrigerator. Should I need anything additional for my A/C or heater, I'll be calling them. Job well-done!

claimed iconBusiness Response04/10/2015

Thank you for your wonderful review of AirCon's service! We do love our customers and strive to go above and beyond with each service call. We will be here for you anytime you need us! God bless you.

This listing has been claimed by a business representative.
Jennifer T.

11/25/2014

Overall

Patrick and all the employees are very courteous and are very thorough and follow up with how the service was which is much appreciated!

claimed iconBusiness Response04/10/2015

We do indeed place a follow up call after each service call to make sure you are happy with our service! Please don't hesitate to call if you ever need us again. God bless you.

This listing has been claimed by a business representative.
Kandice R.

10/28/2014

Overall
Super fast and very affordable!

From the phone call for service to the speedy arrival of the technician I was very pleased. My ac just stopped working and I was in desperate need of help. These guys work fast and efficiently and geth the job done right and for the right price. Shout out to Jody for a job well done. Thanks to Andrew for the refferal.

claimed iconBusiness Response04/10/2015

We'd like to thank Andrew as well for the customer referral! We are glad you were happy with the service and look forward to being your "go-to" HVAC Company from now on! God bless you.

This listing has been claimed by a business representative.
Gila A.

07/29/2014

Overall

The service provided by Jody was courteous and very professional. Jody identified the problem with my system which caused very high electric bills.

It was the first time I dealt with AirCon and based on his performance I was happy to sign with the company a service contract. I would highly recommend.

claimed iconBusiness Response04/10/2015

Another satisfied customer! Thank you so much for your review of AirCon, we really appreciate it. We look forward to always being there for you when you need us. God bless you.

This listing has been claimed by a business representative.
denis.redwine

10/02/2013

Overall

Will was prompt, clean and courteous. A new Rudd air conditioning and heating system was installed in 2010. AirCon did the installation, which was during the summer and did a fantastic job. AirCon has been very responsive and helpful. Cost of services are reasonable. The recent issue was a code 27..power surge. Technician was able to diagnose quickly and resolve.

claimed iconBusiness Response04/10/2015

We are so glad you were happy with the service and we do look forward to being there for you whenever you need our help again. God bless you.

This listing has been claimed by a business representative.
rowenodell

07/26/2013

Overall

My central AC was causing me lots of problems. Evey time it would get over 95 degrees it would shut down. It would come back on one to three sweltering hours later. I had called numerous AC people to my home in the past couple of years re this problem and heard many excuses and do this or that prevention suggestions, but no real fix.

I called Air Con out on a Sunday night, and Ricky came. He checked everything and accessed the problem. Told me it was the compressor causing the issues, and that it should be replaced.(I had also read that this could be the problem online so it sounded right) We discussed approximate costs to replace the unit or just the compressor, I located the paperwork on the AC and he said he would check to see if it was still under warranty/ (the company who installed the system originally is no longer in business and we weren't sure if what was written in the blank spaces of the contract were i in effect) Fast forward to Tuesday Morning. Ricky had contacted the manufacturer, and it was indeed under warranty. I said order it. He did, and they (Clayton and Tony) installed it exactly 8 days later.

I also want to say that Brandi called to make sure I was happy with the service call by Ricky. She also called back to schedule the install. Melissa called to make sure the install went as planned and to ask if I was happy with the service.

I appreciate the detailed attention to my problem, and also the prompt professional caring service.

claimed iconBusiness Response04/10/2015

Thank you so much for your detailed review of the service you received from AirCon Service Company! We are happy to know that you liked our attention to detail, we do make an effort to go above and beyond. We look forward to hearing from you again in the future. God bless you.

This listing has been claimed by a business representative.
dougford

11/08/2012

Overall
We have used AirCon two times ...

We have used AirCon two times to service our aging air conditioner system in the last 3 years, and both times they have responded quickly. Each person we have worked with, including the office staff, has been extremely friendly and willing to do what it takes to get everything working again.



The first service call was for a fan motor in the outdoor part of the A/C. When the part came in, the tech's were all on calls, so the owner actually came out and replaced it.



I have personally recommended AirCon to my neighbors and will continue to use them in the future. They have treated us as if we are family.

claimed iconBusiness Response04/10/2015

We do treat our customers like family and we appreciate the time you took to write a review for us! Thank you and God bless you.

This listing has been claimed by a business representative.
Overall
We have used AirCon for previo...

We have used AirCon for previous A/C work and they have always been fast, courteous and do great work. When our evaporator needed replacement, they went the extra mile and installed a switch in our overflow pan to prevent it from overflowing onto the ceiling. i didn't even realize it until the next time I went in the attic.



This time AirCon came to the rescue when our furnace went out. The blower motor was making a lot of noise and I called AirCon. The technician came out and found that the vibrations had caused a gas leak in our attic! He quickly stopped the leak and diagnosed the problem. He then explained my options and gave me a written estimate for fixing the problem. I could either replacing the blower or replacing the entire furnace (both included fixing the gas leak). The furnace was 19 years old and was at the end of its life. I spoke to the tech about my options and he didn't pressure me, but recommended replacing the whole unit. I typically don't do the morst expensive option, but in this case, I decided to go ahead and do the whole furnace, since it was so old and the entire new unit would have a warranty.



A few hours after he left the blower stopped running and we now had no A/C! I called back and they brought out a portable unit to keep us cool until they could replace the furnace.



They did a great job and I am amazed at how quiet the new Rudd unit is! AirCon even had to do more work than anticipated due to my attic configuration, but honored the original estimate. They were very professional and a real life saver! Thanks AirCon!

claimed iconBusiness Response04/10/2015

Thank you for your wonderful, detailed review of your service call with AirCon! We greatly appreciate your time and your business and we look forward to being of service again in the future. God bless you.

This listing has been claimed by a business representative.
stbstb9

08/24/2012

Overall
Terrible. Our AC wasn't cooli...

Our AC wasn't cooling the house properly, so we called AirCon. They charged a $60 trip fee and then did another $40 worth of work. The tech sold us a service plan for $10.75 per month so that they could make the unit more efficient. With the service plan, the tech comes out twice a year and does various things to improve the AC system, keeping a look out for needed maintenance.



The AC never cooled the house any better. In fact, we had to call them out again, this time paying an $85 trip charge in addition to more $ for labor and repairs. They never told us exactly what was wrong with our unit or why the house was always hot, just kept letting us keep calling them and paying trip charges, monthly fees, and other charges.



We finally called another company which came out for free. They told us we needed more intake vents in order for the house to cool properly, did not sell us anything we didn't need like a bogus service plan, and were up front about what was going on.



The next time I need an AC guy, I'll be calling the second company.

claimed iconBusiness Response08/27/2012

As the Marketing Manager for AirCon, I personally follow up on every single service call or installation that we do. Per my notes on her account, I spoke with this person myself, once in Oct.2011, and twice in March (the 2nd & 3rd calls) & she told me everything was fine on all 3 service calls. She didn't mention anything negative at all, otherwise I would have asked her what we could do to make things right for her. As it is, she received a $79.50 check up for only $43.00 because she paid $10.75 for 4 months of her service plan (she signed up on March 18 to July 20 when she cancelled). A few weeks ago, I left several messages and also sent her an email to find out what we need to do to make her feel like she was treated fairly. She returned my call days later and we agreed to refund her money as she asked. I don't know why she wrote this review now after we have already mailed her a refund check and also followed up after all her service calls and she told us at that time that everything was fine. I don't know what else we could do to make this person happy...

This listing has been claimed by a business representative.
greerguthrie

04/14/2012

Overall
AirCon went above and beyond f...

AirCon went above and beyond from the start. Our upstairs a/c went out at the end of last summer. The AirCon technician arrived on time, told us what the procedure would be in diagnosing the problem, then presented us with options. We decided to replace the unit and could not be more pleased with the results. AirCon is the only company we will ever use and highly recommend them.

claimed iconBusiness Response07/05/2012

We are working hard to be the 'Best AC Company in Houston' and your review is so helpful. Thank you for taking the time to write this review for AirCon! God bless you.

This listing has been claimed by a business representative.
tstidham

02/20/2012

Overall
I can highly recommend AirCon ...

I can highly recommend AirCon for new A/C installation. I have an older house with some special space considerations, and they worked with me to find a system to fit. We agreed on a price and the new system was installed the next day exactly as specified. Due to the age of my existing system and my attic's limited access, the installation took a bit longer than expected and I'm sure was more work than originally anticipated, but there was no attempt to charge for extra labor, new ductwork, etc. I would definitely use them again.

claimed iconBusiness Response07/05/2012

Our 'No Surprises' pricing is just that, so you won't have to worry. We are working hard to be the 'Best AC Company in Houston'. Thank you for your review! God bless you.

This listing has been claimed by a business representative.
Rudy Lopez Jr

12/07/2011

Provided by Citysearch - 
Overall
Excellent Customer Service!

AirCon came through for us once again! On November 15th, Tech ""Ricky"" performed our semi-annual furnace check and determined our 17 year Lennox unit was not operating properly, beyond repair and possibly leaking carbon monoxide. He and his supervisor quickly provided a competitive price to replace the unit (with Ruud equipment) and scheduled the work for the following day. AirCon performed the service and kept it's commitment to price, quality and schedule!

As a repeat customer who had AirCon completely replace our large A/C system ($5,738) March 2011, I continue to be quite pleased with this company's Customer Service. From the person who first answered the phone (Denise) to the Tech who diagnosed the problem (Ricky) and the Tech's who replaced the bad unit (Will & Mike), this company provides excellent Customer Service. (I would be remiss if I didn't mention Melissa, who calls you the following day to make sure all systems are working properly). Needless to say, I will continue to recommend this company to friends, family and neighbors! You simply cannot go wrong with AirCon!

TammyLOV

10/14/2011

Provided by Citysearch - 
Overall
Reliable Great AC Company

I'm so happy that we found AirCon. I was lucky enough to pull them up in a Google search! We've been using them for over a year now and have been very impressed. It's hard to find an good reputable AC company. We've found AirCon to be reliable and trustworthy. The level of customer service they provide is unparalleled. Each and every employee we've come in contact with has consistently been courteous, friendly, helpful and knowledgeable. We initially signed up for their service plan and because they earned our trust and had the best price in town, we eventually had them replace our extremely old unit. The technicians are always quick, clean and respectful. We just couldn't be happier! I recommend them to all my friends and neighbors. Thank you AirCon! It's so nice to deal with a company that really seams to take pride in their work and wants to make their customers happy!

bjbrehmer

06/24/2011

Overall
In May 2011 the house was 80+ ...

In May 2011 the house was 80+ at 7pm and a 2 year old was very unhappy. Air Con was called and came with the appropriate parts and fixed it within 30 minutes. The nice repair man was professional, gracious and efficient. He worked in the pitch dark backyard with a headlight. I have used these people for regular service and the rare emergency service since 1974--always reasonable price, works quickly and never leaves a mess. I have them on speed dial, but they are more like family. Barbara Brehmer

claimed iconBusiness Response07/26/2011

Thanks, Barbara! We consider you to be like family, too! :)

This listing has been claimed by a business representative.
grywizard

06/10/2011

Overall
Air Con is #1 in My Book! F...

Air Con is #1 in My Book!



First of all I wanted to thank the Community Newsletter for their advertising section. I recently had an AC breakdown during a week where Houston was experiencing and breaking all the temperature records. I first called my home warranty service and was told it would be a week before they could get to me. Not satisfied with their response I picked up the Community Newsletter and began looking for an AC Service Company in our area. I immediately noticed Air Con and quickly gave them a call. It was after hours yet I was pleasantly greeted over the phone and handled like I was part of the Family. Air Con immediately dispatched a Technician to my residence. Ricky showed up and quickly analyzed the problem. The first thing the next morning Air Con was here and replaced the broken part and I had cool air once again. The following day Air Con called me to follow up on their work. I was so impressed by the professionalism of the Company and the courteous actions of the Staff and Technicians. As I said before I felt like I was part of the family. I thought the days of the “Customer comes first” were gone. It is nice to know that Air Con still serves the customer and treats them as a family member. I could not have been treated any better. They also stuck to their original quote, which was very affordable. My hearty thanks to the Community Newsletter and Air Con. I would definitely recommend Air Con to anyone needing AC service.



Sincerely,



Michael Hoover

claimed iconBusiness Response07/26/2011

Thank you so much for this wonderful review! We love our customers and are happy to be your go-to A/C company!

This listing has been claimed by a business representative.
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