13719 Market Street Rd, Houston, TX 77015
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02/21/2012Provided by Citysearch -
I bought 2 full size mattress sets and set delivery for a specific time. That time came and went and the store manager told me that I was next in line for delivery. Two hours later my mattresses still have not been delivered and there was no answer at the store. The driver finally called and said he'd be another hour. When told that the store manager had told us we were next an hour earlier, he tried to make excuses, broke out into laughter and all but called me a liar. I reported them to the BBB and will never do buisness there again. Be wary of this company.
09/29/2011Provided by Citysearch -
i bought a dresser from ABC Furniture. at first they are nice and wiling to help. once i purchase the item i notice it was not the color nor the dresser i pick so i call them to tell them the dresser wasn't the one or the color i pick, so they the put me on hold to speak to the manager but never pick up my call. i call back but was told that she was busy. she was willing to help me out but the OWNER wasn't. he said EVERYTHING IS FINAL SALE. even though it was THEIR MISTAKE. well i had a really hard time exchanging my dresser for the correct one. it took them a week to tell me the dresser was in back order. so got a dresser but not the one i wanted ,plus they were asking for more $$$.""THE DIFFERENCE"" i paid $375 for it. later on I find out they were selling it for $100 && two months later i notice the color was fading and i was shock to see, that they just color the dresser with the color expresso. BEWARE OF THIS BUSSINESS!!! THEY JUST WANT YOUR $$$ PLUS THE QUALITY OF THE FURNITURE IS NOT GOOD.. TRUST ME. I DON'T WANT YOU TO GO THROUGH WHAT I WANT WITH THEM.. YOU WILL ONLY GET A BAD HEADACH & BS!!! THE NEXT DOOR FURNITURE IS OWN BY THE SAME PPL.
05/14/2009Provided by Citysearch -
They are terrible!!!! Do not buy from there!! They do not give you quality furniture. When you purchase something from them, they do not give you what you ordered. They also took 4 months to give me crappy furniture. They also own Williams furniture next door and when you go there you will get the same service. Don't be tricked thinking you will get a better deal next door, the only thing you will receive is a headache. They do not return calls.