WORST EXPERIENCE EVER!!!!!! they have young girls fixing the phones who were doing nothing but talking on the phone and laughing the entire one they repaired my phone! so unprofessional! that was an immediate red flag. I would never recommend this place to anyone. I took in my iPhone 7 with minor scratches and cracks, and within a week of being “repaired” my phone screen literally is popping up because it wasn’t glued properly. my volume button is no longer any service to me, and my phone glitches a black screen a few times every hour, then after the glitch the entire phone won’t do any commands for the next few minutes or so; not to mention the exact same cracks and scratches appeared on the screen because they were never properly fixed in the first place. the price they put on Groupon is NOT an honest price, they make the prices so low so you will fall for it. if your lcd has been damaged, it’s an extra $35 added to your bill, even though that price is nowhere on the groupon nor website. if they break something in the process, it’s YOUR responsibility to pay for it, or you don’t receive your device back, I learned that the hard way. I went back to the shop shortly after noticing my new defaults, and the man who was working there sat on his chair and ignored each and every word I said. while I was speaking to him, he shushed me and spoke to another customer in line, then sat back down in his chair, and continued to ignore me untill I left. WARN YOUR FAMILY AND FRIENDS WHO PLAN ON GOING HERE TO SAVE THEIR MONEY!!!!
Buyer Beware!! The owner of this location will rip you off if you let him. I went in to replace my phone when i handed the clerk 200.00 for my total of 177.00. The owner offered me a "special" on accessories that conviently brought my total to 200.00 even. When i told him i did not want the c…
I went there yesterday and was very pleased. The rep. was very helpful and did not try to sell me something I did not need. He actually sold me a phone that saved me money and fit my needs better then the one I thought I wanted. They listened to my needs and sold me the perfect phone and month…
This MetroPCS deserves 0 STARS! DO NOT BUY FROM THIS STORE! The manager didn't try to resolve the problem with the phone I'd just purchased less than a month prior. With receipt and original box, I asked for a refund and he refused. I asked to exchange the phone, he refused. When I asked him to …
This place has my money 💰 $450 on Money Order and I did never get the iPhone 7 + they were selling to me they send me a tablet only this is a scam
Terrible service and unprofessional... do not use these people. Their "good reviews" must be from friends and familyI do not normally leave negative reviews but this place is terrible and people should stay far, far away!
I brought my Samsung Tablet and iPhone 6 to repair. The service was great, attentive, and understanding. When I came back to pick up my Tablet and iPhone, Mr. Shawn hooked me up with a screen protector and an iPhone Case telling me the shop is new and wants me to keep coming back! Well I will and Recommend Wireless Freedom to anyone not because of the free items I was given, because of the Cost effective price and such attentive customer service! These guys are GREAT!!!!
Iv been going here for 4 years to fix my phones. He is always cheerful, very helpful, well priced and quick. I never go anywhere but here and always recommend it to friends. If you want fast friendly service this is the place
Scammed me by telling me the iphone would be exactly the same as before and put a cheap lcd digitizer in that doesn't work and said he would fix the bend in the phone which he did not. So essentially he stole my high dollar screen and gave me a 7 dollar one. Also ASKED for a good review in exchange for more products.. on top of all this I wasn't able to be there so they took advantage of my girlfriend, reassuring me over the phone that all would be exactly the same. Do yourself a favor and pass on this place.
Don't have knowledge about phones can't find the issue. Prices are too high stay away from theses people
I gave my phone in with a small crack on the corner of the screen and all I needed was to replace the glass! I went back twice to see if they could fix it but they did not, although they told me on the phone they did! Not only that, but also they insisted it was my fault that the screen wasn't sensing anything, though it was completely fine before they took it in. I was using it just fine, I didnt even backed up cause I had no problems at all! But at the end, I got the phone back (after three trips and each took me almost an hour) smashed all the way and turned off! It would not come back, I mean you cannot turn it on at all... So, all my data is gone, and my phone is gone as well.. They dont give their real name on Groupon because the knew that you can find all these reviews.. They named themself "iPhone Repair Center" with a wrong address so you wont find out what they are exactly! Once you have your Groupon than they care nothing! I was told that they kept moving around in Houston with different company names every six months or something so they wont get caught!
I have been taking my iPhone, as well as my daughters iPhones to this shop for the past 6 years or so. Each and every time I have been happy with the repair.
Most affordable Iphone and Samsung phone repair. Great service.Also they wholesale phone parts which is why they fix it so cheap. I recommend this place to everyone