The quality of their work is unmatchable! I love the headboard they did for me. They did a piece for my brother as well back in '16. But ima be real with y'all. They communication is a bit lacking BUT they did state to me that their finishing date is an Approximate estimation, could be sooner, could be later. They sometimes respond a bit late to calls and emails. I kinda grew a bit impatient so I was contacted by Their customer service representative, Jeremey, he explained that they are currently undergoing a change to improve their online presence, so that atm their emails were flunky. He then went ahead and referred me to Steve to take care of me. Spoke with Steve, got an approximate date for when the job would be complete. The day came, and they hadn't finished working on it. Jeremey went on to explain that they had just started on it and to not worry that it is in good hands and that, that is why they give approximate dates. Less than a day later, Boom! It was scheduled to be delivered and lo and behold, it was! I rate their Skill and Perfomance a 5/5I take one star away because their communication could have been a bit better. Overall Rating: 4/5 StarsHope to work with them again soon.
I dropped off two door panels it took them a month, after asking where my panels were nobody knew, they took my deposit, The work is shoddy, unreliable and not even cheap, stay away from this place it can not be a legitimate business
I had a loveseat done here about 15 years ago. Been a regular since. Their upholstery is top of the line and their service is professional and friendly!
Please don't bring your car here if you don't want to deal with the bad paint job and bad work they do to your car. I brought my car here and the paint job was so bad i had my back door with a different color than my front door. I was embarrassed of driving my BMW people asking where i got that job done.
I just called about leather Repair on my sofa customer service was so horrible on the phone I didn't even go any further
I have been re-upholstering my furniture with J. Rodriguez Upholstery for years and will not go else where. The quality is AMAZING and so are the prices.
Finding an upholsterer better than Manuel Santellan would be difficult. Have used his company for many years for custom work to simple upholstery. He recently took 2 challenging old pieces and recreated them from pictures. It was perfection in every detail from appearance to comfort. He is very professional.
I brought my vehicle to be repaired at Ivan's Customs and it was the best experience dealing with the body shop. The customer service was very experienced and nice. Customer service helped me from the beginning to the end and it was a pleasure dealing with them. I will highly recommend Ivan's Customs Body Paint and Upholstery
The service and work was perfect! Best I have used!
I have been using them for years and they are great!! Manuel is the owner and is very helpful with attention to detail. They take direction very well and considering how busy they are, turn around times are reasonable. Just keep in mind they are closed F-Sun.