Houston, TX Mattress Firm

So pleased with my experience at Red Tag. Worked with us pricing and product availability. Personalized our experiences and made us feel welcomed and appreciated. Will be returning to buy more as soon as I can.

Everything was amazing the customer service and the prices were right. When we walked in we were greeted immediately, the whole process went smoothly.

Let me tell you my story about Mattress One if j could give a zero I would have. So I took my grandmother to get her a mattress from mattress one salesman Jorge first off was outside smoking him and two other men when we pulled up to the store. He opened the door seems very helpful until they get your cash. So she bought her a mattress and it was supposed to be delivered today between 8am and 12noon no call no show my family member call to find out what was going on and thge lady answer the phone was very rude and didn't want to give her information or tell us what is going on or where the driver is. So it is now 11pm and still no mattress my grandmother has two broken ankles and has to lay on th e floor because she had the hospital bed pick up by the company she got it from. I never in my life experience this bad of customers service. So another of my family member call back again anbd they stated ain't no guarantee on thge delivery time it can be between 8-8. Never ever will I used Mattress One or recommended them to any of my friends or family. Another call was made same thing was told between 8am and 8pm that is not what they told her. So somebody call about 6 and said the driver will be here in about 2hr herer it is 11 and still no driver or phone call. Now my grandmother has to lay on the floor thanks to Mattress One and she is 85yr old. I can be reached on Facebook

Amazing prices on furniture. Seriously. Financing was as easy as you could imagine. Over the last 10+ years my wife and I have purchased all of our furniture here (except a clubhouse bed I made.) No high pressure sales people like other places. We only shop at Red Tag.

If you are looking for a mattress, you can stop looking and go to Mattress Firm Oak Forest and work with Marcus. It was a great experience. He is so knowledgeable and thought of everything. I love my new mattress. A good night's sleep is priceless!

My experience was great. I was helped by this lady named Zahra. She helped me find the perfect mattress for my specific needs and comfort. I highly recommend going here

I bought a temper pedic mattress and was provided with the best service by zahra. She made the entire experience easy. Definatly recommeding my friends and family!!

I had an amazing customer service that Zahra had provided. I love the mattress she recommended which was a stearns and foster it was just the right feel I was loooking for. I will definitely recommend this location to my family and friends.

Furniture looks great! Will definitely come back when needing more furniture. Got a great deal, delivery guys were on time!

I ordered 2 (not cheap whatsoever) mattresses online from this company. Website says shipping in 7 business days. My order has been "on hold" for almost 4 weeks. After getting the runaround and no answers for 3 weeks, we were finally told that the order had not been received. We were told the mattresses would arrive the next Friday and we would receive a phone call for next day delivery. Friday came and went with no phone call. Called Saturday aboutique to cancel my order. Was told they had one matress that could be delivered but the 2nd mattress was not received because it was a special order. Was told it would arrive the following Friday 8/12. No phone call on 8/12 or 8/13. Still no mattresses and no way to reach anyone at the company. This is by far the worSt experience I've had with any sort of order I have made. I'm frustrated to the point of cancelling my remaining order and buying from a better, more reliable company. Will be advising my clients to avoid this company completely