Houston, TX Manolo

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1. Manolo Granite

(1)

Serving the Houston Area.

(832) 689-5234

Wow i contacted Manolo Granites and the manager Manolo was an excellent man, he was nice, patient and i would recommend him to all my friends and fa…

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Helpful Reviews 
Rioja
Leslie S. rated

I spoke with the owner to place a catering order for 10 people for my father's birthday dinner. Over the phone I was told the price for the Paella Mixta (Valencia Saffron Rice, Prawns, Shrimp, Mussels, Calamari, chicken and home-made chorizo) is $18.95 per person, but he would give it to me for $16. I thought I was getting a decent deal, until I looked at their catering prices online and it showed $17.95 per person, plus a 20% discount on orders of 10 or more. I decided I would bring it up when I picked up my order.I arrived at the restaurant at the agreed time, only to be told that they forgot my order. The staff member who was helping me said she had a lot on her mind, and she knows she has that order somewhere. I repeated my order to her, and I was told it would be right out. I brought up the issue of the pricing, and she refused to honor it. Instead she gave me a $3.00 discount for my trouble. I waited over 30 minutes, and finally my order was ready. Had this been any other occasion I would have walked right out, but my father's birthday guests were waiting.At the dinner party, I discovered that the Paella had ZERO chicken, and barely enough shrimp to cover 1 per person! Not only was I made to wait for my over-priced order, it did not have all the components listed on their menu. I will be contacting the owner regarding my experience.

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