What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
12521 Kuykendahl RdHouston, TX 77090
Had my brakes and rotors did roughly 2 months ago. Had to have the brakes changed 3 times due to faulty brakes. I recently 2 days ago had to slam on brakes so i wouldn't hit someone because the brakes would not stop heard a loud grinding noise brought my car there and the manager states they can…
9623 Jones RdHouston, TX 77065
Hello fellow texans! This is a very great shop I would recommend to anybody. I did not read the reviews or research this company before service I was recommended by a trustworthy friend. I've been doing business with the Jones road location for some time now and I came on here to leave my review…
5400 Richmond AveHouston, TX 77056
7/31/2015 GROSSLY OVERCHARGED! charged (my girlfriend) $80 labor to put a battery purchased from them in a Camry. took approximately 10 minutes, which equates to this Kwik Kar location valuing its apparently elite "labor skills" at a WHOPPING $480 an hour. I called 10 other Kiwk Kar locations ow…
2710 Washington AveHouston, TX 77007
I have to highly recommend this location. They are friendly and their service is second to none! They treat their customers as if they were their best friends and/or family. I would drive for miles just to go to this location. This is my first message on CitySearch.
8240 Highway 6 NHouston, TX 77095
I visit the Kwik Kar in Copperfield for my regular oil changes and they have done an excellent job. This past week, my air conditioner in my car stopped working so I called them for help. They immediately attended to my car and found out that the compressor needed replacement. They provided a…
619 W 11th StHouston, TX 77008
I read previous reviews and I have never had trouble like that before. The worst problem I've had is a long line of customers. Yes, they always try to sell you something like a coolant flush or air filter but that is their job. I politely decline and that's that. They aren't pushy at all. In fac…
14519 Bellaire BlvdHouston, TX 77083
I recently had a horrible experience with this company. I wish I had seen these reviews before taking my car to this place and I should have left when the opportunity presented itself. I had my a/c flushed and the tech wanted to place some treatment in my car but when I told him I wanted to take…
15139 Wallisville RdHouston, TX 77049
I went in for an estimate because the guy Ray or Roy told me they did alignments, differentials, oil leaks, etc. He looks under the hood and tells me about all the fluids I needed. I said, what about the other things I asked you to look at and to quote. He brings some idiot mechanic out that a…
9525 Richmond AveHouston, TX 77063
DO NOT DO BUSINESS WITH THIS LOCATION! They are scam artists and thieves! Took my car for a routine State Inspection and they falsified my report and tried to get me to buy a battery in order to pass the test. Battery testing is not a state requirement. Do not let them swindle you. STAY AWAY FRO…
4740 Fairmont PkwyPasadena, TX 77504
Absolute con-artists!! I went there for an oil change in my three year old Toyota SUV. The everyday price at this establishment for an oil change is $27.99 + $2.00 environmental fee + tax. After the oil change was completed and I went to the counter to pay my bill, the total came out to $47.00. …
11613 Broadway StPearland, TX 77584
Excellent from greeting to pickup. What promoted me to write a review is that I left my iPhone in my car and it was returned to me perfectly, not something that happens everyday. Also, they took the time to do a few little extras that made me a very happy customer. Sure to return soon. Also, the…
7226 Broadway StPearland, TX 77581
Be very, very careful, and trust no one. I took my vehicle in to this shop, and left directions for specific services. When I returned the manager had approved doing additional and unapproved services. He "swore" he called my cell phone for approval, and left a message. Needless to say…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Diana Santana always greets everyone with a cheerful smile and is a wonderful pleasure. Steve's Automotive always delivers great service to my car.
Diane and Chris were wonderful with me today they answered all of my questions thoroughly and were extremely helpful. I will definitely recommend Steve's to my friends & family!
I've been going here to have my car serviced at this shop. Matt’s educates me about my car. They let me know what repairs I should anticipate in the near future. The staff makes me feel like family, it is just a good feeling. Just the best!
Diana always goes out of her way to make me feel welcomed and takes care of me on short notice .
Great mechanics and trustworthy always take my 2008 CLK to them......They even give me a ride to work. I have been using them since 2004.
I have been a customer to Steve's for 10+ years. Diana at the front desk is wonderful and Hector provides comprehensive and honest review of my car. I highly recommend Steve's. The location and hours are accommodating and they will give you a ride to work, home. They have computer stations where you work, current magazines, drinks and TV. What more you can ask for?
This business is a sham. They will steam your money, lie to you, and do a horrible Job after keeping you vehicle for months. Staff is very unprofessional, and rude. They will initially promise you heaven and earth except their promises arent' worth the air the used to speak. Stay away from this shop. You will get nothing after spending your hard earned cash!
Excellent service and polite people. My vehicle came out better than it did when it came out the showroom floor. Tomas kept me updated on my repairs and return my vehicle quickly....highly recommended
The people here are very nice. There's complementary refreshments and fruit. What a change from the "normal" shop. Makes getting my State Inspected Sticker an enjoyable experience.
They are the best in town! Always attentive and ready to help! Very reliable! Everybody's very kind.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.