Melissa is such a rude person she hung up on me after telling me not to tell her how to do her job! well maybe you need to do it better and train your employees on the amounts and fees being charged so clients can get their cars out! so unprofessional and she wants to be sarcastic when i called back to confront her why she hung up! have a good day um good night oh and holidays laughs and hangs up! trash place i will be reporting this much further i called from a phone that is recorded so they can hear how she handled a client who is paying them money for their business hope this place goes out of business...
8252 Westheimer RdHouston, TX 77063
From Business: At CubeSmart Self Storage in Houston, you can choose from a number of different-sized storage units, all from the convenience of your home. We also provide a rental truck to help transport your items.
9900 Rowlett RdHouston, TX 77075
From Business: At U-Store-It we serve all of your self storage needs with thousands of storage units at locations nationwide, all at the Lowest Price...Guaranteed! We strive to help our customers save both time and money with flexible payment options, extended gate hours and free truck rentals at select locations. We also offer superior …
5500 E Sam Houston Pkwy NHouston, TX 77015
From Business: Storage West is committed to providing you with a quality storage experience – we are self storage professionals that care. As part of our commitment to you our valued customer, we have annual in depth training conferences to help our managers be the best in the industry. During these annual conferences we honor those mana…
Thank You ( David Lewis) from Best Tow.I was on the side of the freeway (59) with my two kids at it was hot as hell, a wrecker driver pulled up behind me to ask was everything ok? I told him the truck was broke down that i needed it towed off the freeway and get me to a gas station for my kids t…
I took my car in for service at Southwest Infiniti and one of the servicemen stole my 380 pistol. I typically would remove my gun prior to dropping my car off for service, but I inadvertently forgot to do so. Of course everyone is denying seeing my pistol, but whomever took it left my holster in place. I am very disappointed that I can't trust the people who service and wash my car. I have owned a Mercedes for 12 years and taken it to Mercedes for service and never had an issue of anything being taken from my car.
If you're reading this , then you probably ended up in the most unprofessional , lowest of the low lot in Houston. as the other review stated below me they break the law by smoking indoors in a business as well as being so rude. I tried to get my license and phone charger from the car , and they wouldn't let me, my phone was dead! You can tell the woman just enjoy being a bitch to everyone as they fatten themselves up on McDonald's and chain-smoke in front of you as you're frustrated from the service .
This place has great work and customer service. I got my car fast and looking like nothing ever happened to it. Awesome.
Staff very rude and unprofessional. Witnessed the staff smoking (in the city limits) while dealing with customers. Very raggedy building, yard and office. I witnessed a female staff member speak very rudely to many customers without reason. The company is a rip off and overcharges for unnecessary and even unwarranted tows. Most people get frustrated and walk away, but if you want change, voice your complaints to Texas Department of Licensing and Regulation call: 1-800-803-9202, email: firstname.lastname@example.org or see the website: www.tdlr.texas.gov/complaints.
This place is a rip off and very unprofessional. The clerk was very rude and extremely unprofessional. They also charge a $50.00 notification fee for no valid reason and try and justify the charge for a certified letter notifying you of the tow. It makes no sense to charge the fee if I contacted them to confirm if they had the vehicle. In essence this is horrible and should not be allowed to conduct business in such a way.
I would give them no star of possible. Ask they do is try and screw you over as much as possible. The price is $20 but they claim over 4 days my price went up $144 and they wouldn't give me my car unless I brought them cash. They all A-holes.
Thank You ( David Lewis) from Best Tow.I was on the side of the freeway (59) with my two kids at it was hot as hell, a wrecker driver pulled up behind me to ask was everything ok? I told him the truck was broke down that i needed it towed off the freeway and get me to a gas station for my kids to have something to drink. The driver hooked up my truck and made the next exit. Pulled into the gas station and he asked what i wanted to do. I told him to put the truck down and he did, I asked him how much it was gonna be and he said it was no charge it was something called safe clear. He also said that if i needed to go somewhere he would help and i told him no, but thanks. I insisted to give him some money for the job that he done but he said that it was a safe clear. Got in his truck gave me a buisness card and told me if i needed a wrecker to call that number. I told him thank you and said no problem. Thank you David from Best Tow for all the help.