Tyler at Burdens saved my day!!!This is a local family owned business in Spring Branch opened in 1969. When I walked in to get a new vacuum to suit my family needs I was already very stressed out. I simply told him I needed a easy to use machine made for busy moms in a certain price range. So, he showed me my options. I chose this 12.0 amp Panasonic. Then he informed me on how to use every part of the Vacuum I had chosen, put a fresh belt on, suggested quality carpet freshener and added some to the bag so I could try it, and ordered an amazing accessory to clean my mattresses and couches with. We also talked about helping the community recover from this flood by having quality mold removal products and dry machines. He reassured me that customer service still exists. I came out way under budget compared to going to Home Depot or Lowes. I delt with no line or chaos.This will be a lifelong company I use for all of my vacuuming and cleaning needs! I support Burdens 100%
1. Kirby Vacuum
I brought my Sanyo vacuum in for a tune up and to look at a vibration problem in the roll brush. I dropped it off last week, told them the problem, they said that they would look at it and call me back. Never got a call back, so I just picked it up this week. Basically, they charged me $40 fo…
12. M & M Vacuum Co
I have been very satisfied with the service provied by M & M on the repair of my vacuum. The products (vacuum cleaner bags etc., have alway been available. The owner treats his customers in a very polite manner.
First visit ever to this location as I looked them up online...Had a couple of folks ahead of me so waited a few minutes. Clean and simple place...heard the tech being very thorough in explaining the service repair to the clients....Dropped mine off for a power cable that had frayed & snapped o…
My family and I have purchased our sewing machines and vacuums here and have had them serviced here for over 50 years. First rate service was expected and each generation owner gave first class service. Eula Myles
21. BGRS Inc
10440 Windfern RdHouston, TX 77064
From Business: Founded in 1976, BGRS Inc. designs and manufactures double dump valves and portable dust collectors. Based in Houston, Texas, it has provided custom-designed equipment systems, abrasive air blast rooms with ventilation systems and blast grit recovery systems and ductwork for several industrial manufacturing clients. Its se…
10201 Lucore StHouston, TX 77017
From Business: Vacuum Solutions of Texas provides equipment rental, sales, parts and service for environmental service companies. Our fleet includes vacuum units, high volume pressure washers, and 5K hot pressure washers.
Clerk growled a greeting, found me bags that "will fit" (not the right ones), and THEN told me I couldn't use my debit card for a less than $10 purchase. Why? According to the owner, because that was his mother's policy. I kept feeling that I was on Saturday Night Live. Now looking--once again--for vacuum bags.
Great Vacuum Store. The manager is extremely personable and very knowledgeable. Great customer service!
I LOVE THIS PLACE. and right now they are offering a free tuneup for you vacumn cleaner check your mail for your coupon.
Horrible customer service. Replaced my vacuum with older broken model and told me that was my vacuum cleaner.
My mom and I went to drop her vacuum off to figure out what was wrong with it. She has used this place before and they always charge her for services but don't say what they did to it. I tried to fix it the night before by changing the bag and cleaning out the hose but it still didn't work. When we walked it we didn't see anybody and were standing in the store for about 10 minutes until she yelled to see if anyone was there. The man who came out was very rude from the start. I asked if he could tell me when he called what was wrong and after arguing with me he said he would. We came back a few minutes later because I wanted to look at something on the vacuum to see if I could tell what was wrong. He was already in the front with a customer and I asked if I could look at the vacuum very quickly. He got angry and asked for our ticket back and then yelled at us about wasting his time and that we should decide if we want to get it fix or not. He was very rude yelling at us! We walked out very quickly and he lost 2 customers today. I would recommend that NOBODY go here. He is very rude and will yell at you if you ask questions!