I work at a dialysis facility and several of our patients use transportation companies to get to and from dialysis. In my experience, Queen Transportation has been the worst transportation company to work with. I do not understand why Medicaid continues to contract this company. On numerous occasions I have had to call Queen dispatch because patients are kept waiting over 1.5 hours to be picked up. When you call to complain they get upset and are rude to you. On one instance, a patient complained to us that her driver insulted and verbally abused her during her whole trip because the patient asked why they picked her up so late. This was an elderly lady that had just finished dialysis. No one should be verbally attacked like that especially by someone providing a service (that the State is paying you for). The patient felt threatened after that and decided to have church members bring her to treatment after that. All in all, Queen has the worst punctuality, drivers, and customer service. Medicaid should stop doing business with them immediately.
17402 Autumn Trails LnHouston, TX 77084
From Business: Affordable Luxury Limousine Service You Can Count On We are Houston stong and provide the best transportation service. When you are in need of a car service for events, birthdays or parties, GET Transportation will be the best choice. From on demand transportation services to scheduled reservations our expert chauffeurs ar…
15821 Fm 529 Rd Suite 221Houston, TX 77095
From Business: Your national choice of efficient logistics, including refrigerated transportation, liquid or gas hazmat transportation, and LTL freight services. Contact us at 877 471 1753 to see what we can do for you!
From Business: We offer 24 Hours Taxi Services 7 Days a week, 24 Hours Airport transportation to and from George Bush and Hobby Airports.
10101 Harwin Dr Ste 100Houston, TX 77036
From Business: Chauffeurs: Our chauffeurs always dress in formal attire to preserve our standard of quality service. They conduct themselves in the professional manner, are courteous and multilingual. Their experience allows you to travel worry free. They confirm all pick-ups, arrive early, handle baggage, and are available on short noti…
I had my son's car shipped from CA to Houston. It was done in a timely manner and sub contractor got as close to my house as possible. I just had to walk 2 blocks (hard to find double wide streets where I live). I would definitely use Parragon again and Tony was awesome.
Driver had no knowledge of the company's policy, when I asked a simple question in regards to the service and the amount of time if we needed a few more minutes, the driver replied no problem sir, don't worry I'm here for you.For a matter of minutes I was charged $55.00 dollars, with no notifica…
This transportation service is horrible!!!! Michelle had my asthmatic child waiting for her in the cold and never picked them up. She is not a people person nor a person that should care for a child
Michelle is mean and rude to children and parents. Very unprofessional. I DO NOT RECOMMEND this transportation service for any child/parent!!!
Please do not trust this transportation service with your child. They do not care about the kids and are very rude to parents and the child. I DO NOT RECOMMEND this service to any parent. If you care about your child well being and/ or emotional and mental well being DO NOT use this transportation service!!!!!!
My grandmother came home CRYING (and I haven't seen her cry in YEARS) because her driver was verbally abusive towards her. She also says he was driving recklessly. UNACCEPTABLE. My mother (her daughter) and I both work in the medical field. Elder abuse is real, and this is one manifestation of it. Verbal abuse. Matthew's Transportation needs to screen their drivers a bit better because this CANNOT happen. Elderly people are too easy a target for some people. And with reckless driving? The police ARE being notified.
I find the transportation services to be very good, they're dependable & relieves me from so much stress worrying about how my kids will get home, tutorials, practice etc. The owner is strictly about business and runs a disciplined service. I appreciate her firmness on having the kids behave, I trust my three children in their hands this is our 4th year using the service at Harmony Art.
I am NOT one of your patients but I have have some experience with that on December 3rd 2014 why are there drivers back into my car at s.n. Clinic I've been trying for 2 weeks for them to give me the insurance policy so I can get my car fix I wasn't even thinking about riding in their vehicle or asking for the insurance first I will want to ride with the company the lack of responsible for the damages to someone's property
This is the most unprofessional bus service I have ever used. The owner Michelle leaves the kids at school and doesn't call to let you know they aren't on her bus. She's very rude and nasty when you question her. Please use caution when deciding to use her service.
After working with Kenco Bucket Trucks on multiple jobs, all I can say about their amazing service is that their JOHNNY ON THE SPOT!!!