By chance to stop by for second option before filing our tax returns from last 2 years, I got useful explanation and those returns were filed. Great job.
I HAVE BEEN USING JACKSON HEWITT FOR 5 YEARS NOW. THIS LOCATION HAS HORRIBLE CUSTOMER SERVICE. I WAS CALLING THE MANAGER AND HE IS SO UNCONCERNED HE WAS JUST RUDE AND REALLY PISSED ME OFF THE POINT THAT I WILL NEVER RETURN TO HIS LOCATION. I GUESS HE WAS FED UP WITH ME CALLING BECAUSE HIS LAST R…
I used to do my own taxes till I met these guys. They do all things taxes and accounting. Their knowledge is incredible. If you have questions they have the answers. Hurry up and get in with them so you don’t have to worry another minute about your taxes. Why stress when you can work with the best! Seriously go. Thank me later l. 🤗
If I could give JM Unlimited Tax Services zero stars, I would! Not only do they completely overcharge you ($400 for a very simple electronic filing) but the owner (Miss Jackie) and her people constantly drop the ball. If you have any questions don't expect to get them answered over the phone. The people that answer the phone leave you on hold for long amounts of time. None of Miss Jackie's employees return phone calls, even after several calls in one day. The one time we received a phone call it was from the owner herself at 11pm! She was argumentative and threatened to SUE us for defamation of character if we wrote a bad review for her business. After trying to smooth thing over, she promised to have our return printed out and waiting for us to pick up 2 days later. When we went to pick up the return their system was down (this seems to happen ALL THE TIME and is their go to excuse for everything). When my husband asked to see Miss Jackie she allowed him into her office but had a security guard standing watch. She got defensive and told my husband she was done speaking. Then security guard told him he had to leave, and escorted him out of the building.We will NEVER use JM Unlimited Tax Services again!
If you want to be audited and broke, go here to have your taxes filed. After being a long time customer (since early 2000s), we've just been informed that we are being audited for 2015 (same as a previous reviewer) for the lies and deceit that this firm; excuse me back alley office provided in our taxes. It took this year to bring to light that Jackie and her cronies padded my Husband's work expenses and our charitable donations. How in the heck to get reimbursed for 33k miles to work and you don't have a work vehicle and you only live 15-20 minutes away from your job? We love the Lord and tithe on the regular but not $15k which is over 10% in comparison to our income. Lesson learned, review your taxes before signing anything and everything. YOU are held liable, not Jm Unlimited better yet; dirty dogs who did the filing. Even better... Don't give them your service.
I've been coming here for the last 3 years getting my taxes done by Mr. Payne and i can say, I get excellent service here and I won't dream of going anywhere else. He's very good at what he does, he's legit, I trust him. Thank you Mr. Bruce Payne for all your hard work.Ruthie Childs
Very unprofessional...If I could rate no stars, I would. My wife and I had a consultation with this business and the lady in the room called my wife a B*$@ for no reason. Then she proceeded to tell us that she would not be doing business with us. Well to be honest...why would we want to do business with a company who speaks so derogatory to potential clients!? For a business who puts Bible versus on their Christmas cards...her behavior was unacceptable and rude.
Went to them needing to file 3 years back taxes and enter into a payment estrangement with the IRS in order to buy a home. Not only was I given all my options but the prices charged were very reasonable. I also needed this done ASAP and they no only completed all 3 years taxes faster than they quoted, they helped me get my payment plan set up quickly as well as were on top of it with communication. They are amazing and they have clients for life!
STAY AWAY! Worse experiance ever! I went in last week with Olga Perez and she demanded for me to give her extra money on the side because she stated she "hooked" it up and added a baby sitter I didnt even have or ask to be put on. Very unprofessional, especially with her son running around the entire office being loud. I told her I didnt want her to do my taxes and she started to say i would get audited with anyone else. I dont know how hr block lets those type of unprofessional and fraudulent people work for them!
They are rude and not professional. The person that was doing my taxes was on the phone the whole time
Not Professional. Charge overprice for the service . I went there to file a tax return , they charged me like CPA but they are just a tax preparer and using turbo tax which applied for individual only. Do not file tax or do service here