Evidently, I am the antithesis of most of the earlier reviewers on this site and others. My experience was quite favorable. I wanted a full featured, unlocked, smart phone but I couldn’t afford a new one. Cell 4 Less had a used one for sale that they advertised on Craig’s List for significantly less than I would have had to pay on eBay. James was the contact on the ad and he was very patient with me. He described the phone and even got some information from the phone’s memory for me. He assured me that it wasn’t blacklisted but then he even gave me the IMEI # so I could verify it myself. (Which I did, on the carrier’s blacklist and on several others.) Additionally, James agreed to hold the phone for me for about 4 hours. Very unusual and very much appreciated. When I arrived it was similar to other cell phone shops that I have visited. They evidently work with a lot of carriers and had a decent selection of phones. It is a fairly modest enterprise. Brandon greeted me and explained that James wasn’t there. However, Brandon was just as helpful as James. He went out of his way to reassure me that the phone wasn’t stolen, lost or still under contract. I requested that he show me the IMEI on both the battery case and on the phone settings as well as check the moisture sensors with me. Everything checked out. He even offered me an Otter case at a much lower price than a box store and threw in a car charger to boot. All in all a great deal and a good experience. Another thing, Brandon made it clear that there was no rush and that he would answer any of my questions. Being my first smart phone, this was particularly kind. The only reason that I didn’t give them 5 stars was because it took them 2 more days to get the unlock code for me. But they did get it and the phone appears to work superbly with aio Cellular. Bottom line, they kept their deal, the phone was as described and there don’t appear to be any problems. At all. One peculiar thing did happen while I was there. A lady wanted to return a phone that she purchased because it (supposedly) didn’t work. The sales rep that talked with her was very patient and checked the phone over and it apparently worked fine. She complained that it didn’t work with her carrier’s sim card but, get this, she didn’t bring the sim card in. He assured her that had she brought the sim card with her he could have straightened out the problem. She just kept complaining that it didn’t work. I’m not sure how it was resolved. However, these guys are not a major supplier so eating the price of a phone is surely unpalatable. I am sure that they would have made things right if there was a problem. But the phone worked! Sorry to have gone on so long but it irritates me when a store gets bad reviews and deserves some good ones. Those other reviewers may have had problems but I did not.
I brought my unlocked iPhone4 in to start prepaid service with Tmobile. They seemed to be generally unknowlegeable about how to accomplish this procedure. Also they gave me several different stories about my connection speed all the way from instant 4G to 3G to Edge (very slow) and Edge was what I ended up with, though they promised I would have 3G or 4G by the end of the month. Finally after about an hour, I had paid the $50 for the 30 day unlimited Talk, Text & Web prepaid card. Before I left, I tried unsuccessfully to connect to the Net using the slow Edge service but got no connection whatever. The manager had to go research what was wrong, and finally after about 15 minutes, she returned with a 2 page set of detailed instructions needed to activate my internet connection. After another 30 minutes and many fumbling attempts, the sales girl managed to get it working. Then the next day, I called for info on purchasing the Galaxy Exhibit phone on the same prepaid plan. The manager could not accurately answer my questions about international use and said she would call back within 2 hours...did not happen. I called and she said she had not had time but would contact me by the end of the day within 4 hours which also did not happen. All in all, they are lucky to get 2 Stars, Probably deserve 1 or 0.
I found a BETTER ANSWER. after being extremely disappointed by 2 other services . IF ONLY I HAD FOUND A BETTER ANSWER FIRST. WOULD HAVE ME MONEY TIME AND MANY HEADACHES. A BETTER ANSWER IS. A GOOD NAME. I WILL CALL THEM BEST. THEY ARE SO PROFESSIONAL YET SO FRIENDLY AND PERSONABLE. THEY TAKE THE EXTEA STEPS WITH THEIR CLIENTS AND NO MORE HEADACHES . I LOVE THIS SERVICE .IM ON A 1ST NAME BASIS WITH MOST OF THE WOMEN WHO WORK THERE. I ACTUALLY GET SAD ON FRIDAYS BECAUSE I MAY NOT GET TO TALK TO THEM UNTIL MONDAY AM. I LEAVE USUALLY BY 6-7 PM MY ANSWERING SERVICE GIVES ME NO WORRIES. I THINK THEY ACTUALLY GET A LITTLE DEFENSIVE WHEN THEIR CLIENTS GET MEAN CUSTOMERS WHO ARE IRATE AND THEY ARE ALWAYS THERE 24/7. 365. I WILL NEVER LEAVE A BETTER ANSWER UNTIL I CLOSE UP AND RETIRE. IT JUST WOULD HAVE BEEN SO MUCH BETTER IF I FOUND A.B A.1ST. INSTEAD OF DEALING WITH THE OTHER SO CALLED ANSWERING SERVICES. A BETTER ANSWER EVEN WINS TOP AWARDS IN THEIR INDUSTRY. EVERY YEAR THEY WIN. IF YOU EVER NEED A SERVICE-. .THEY ARE THE BEST. THE ABSOLUTELY BEST. HANDS DOWN . BEST
I already had a design with stencil. I took it in and talked to Abo (tattoo artist) about where I wanted it and that I had not decided on the coloring. I wanted simple but not boring. Explained that I didn't want some crazy color like purple. He took the time to show me how he saw the colors...with my art and his colored pencils--he colored/shaded/blended it beautifully! I had gone to other shops before coming to Riot but I knew this was the place once I saw his vision. The tattoo came out awesome! It's tattoo 3 for me and I am healing fine on day 2 post. My hubby liked it so much he ended up getting one too while we were there! I am definitely going back to see Abo at R.I.O.T. again! Shop is small, but clean and they are very nice. Like the title says they are open-minded to your idea and creative to make it even more awesome! Walk-ins (like me) were handled promptly too!
Wonderful T-Mobile store. The other day, when I went in to purchase a plan for broadband device/service, I was given phenomenal customer service. That young lady was patient enough to help me with downloading into my computer, from start to finish, since I had gotten stumped with it earlier. The employees here really seem to know their stuff and they seem to enjoy their jobs and they work well together. I've shopped at quite a number of T-Mobile places, and like them all. I have nothing but the best to say about T-Mobile stores and service in general, as I've had the service since around 2002 or 2003. I want to commend the staff at this particular store for the awesome service that I received from them the other day.
They saved the day! 11.30am iphone shattered, screen completely cracked from top to bottom in tree/branches shapes. Could still turn on so it looked like just the screen was damaged. Called them at 3pm (no walkin) At 4.15pm I got to their place (it's a condo but easy parking) I spent 30mns at the mall next door (Homestead & Foothill) At 445pm my phone was just like new! All functions OK! Cannot express how good the service is. And don't let the fact that they run the shop from a condo fool you. It is great work and they accept all major credit cards (incl American Express) Once again.. they saved the day!
I had a chance to stop over listening to a DJ once on a saturday in their parking lot announcing some promotions and I was looking to purchase a phone so decided to give it a try. I am so glad I stopped by. I bought me a Cricket Score on a promo price of $89.99 I was helped by their Manager I forgot his name but If i am not mistaken it was Frank.. he gave me awsome service and best price plus more discounts if i sent my friends and family there for the business. since then I have sent my brother and a friend and they both got the same service after they mentioned my name to him.. Good Business Fiesta Cell..
My job requires me to order printed material. My normal guy passed suddenly and I was left hanging out in the cold at the last minute without my much needed printed material. I searched and found these guys and they said that they could get my material printed that same day by 6.00 pm. Sure enough when I went back at 6.15 that same day it was ready and correctly produced. My presentation the next morning was saved, I did not let my boss down, we landed the contract and needless to say all that made me a very happy customer. I will return and refer others.
I have been with Sprint for 6 years, this is the store I opened my account. I have had some trouble with phones no fault of the store, but they go out of their way to try and help. They are honest and will guide you and your family to fit you to the plan that fit's you and/ family's needs. One thing I like best is that you can either walk in or call and set an appointment so you do not have to wait. The are the all in 1 Sprint store, they can put you on a plan, sell you products, you may pay your bill at their location, or have your phone repaired.
Absolutely outstanding service!! Answered all questions and was an eye-opening wonderful price! I thought that I would have to shell out the hundreds of dollars for a brand new iphone5 after completely shattering mine but not the case... he was able to fix it flawlessly and looks brand new! I am so impressed with the service and outcome and will definitely be reccomending all of my friends and family with their iphone troubles. Thank you so much again!!!