Ordered an axle in December 2017. We got the 1st axle January 30th 2018. The axle was wrong. We called them told them the problem, they sent the exact same axle again which was still wrong. We finally contacted lippert which is the manufacturer of the axle. Lippert told us the measurement was wrong because the spec sheet was asking for hub face measurement rather than stud to stud measurement. Finally someone who new what was going on. Lippert was to drop ship the right axle to our facility free of charge. These people requested the axle be sent to them. They received the axle Wednesday February 28th. We called them asking about the axle they said they didn't have it yet. We called lippert they gave us a tracking number and told us that trailer wheel &frame signed for the axle that morning. Called back talked to Jennifer she said she would go look. Jennifer called back and said we would have to pay another shipping fee of 125.00 for us to get it. I told her to send it. Later Alfredo called stating we would need to pay 444.73 to get the right axle. That would pay for the 2 axles they sent wrong. Today we spoke to William "manager" he said he'd ship it us for 285.00 which pays for their incompetence! Note we paid up front for the axle and shipping in December for the RIGHT axle That they're holding for ransom!
We had a rusted in 2" hitch that couldn't be removed for love or money. With the stealth of a station and the Braun of a forklift, the rusted piece slipped right out! They can handle the toughest hitch problem you have! Highly recommend ded!
Ordered an axle in December 2017. We got the 1st axle January 30th 2018. The axle was wrong. We called them told them the problem, they sent the exact same axle again which was still wrong. We finally contacted lippert which is the manufacturer of the axle. Lippert told us the measurement was wr…
The guy is such a jerk. I called to ask him how much he could move my RV for and I gave him all the information, except the size because I didn't know it. Then, I asked him if he could give me at least an estimate with all the other info I had given him and he yelled at me "GIVE MY THE SIZE THEN…
7401 North Loop EHouston, TX 77028
From Business: Al Tucker Trailers is a full-service trailer shop specializing in vans, flatbeds, car haulers, straight trucks, moving vans, heavy haulers, chassis, reefers, containers, specialized equipment and more. We do major and minor repairs including re-arching and straightening on RGN's, flatbeds and step decks. In addition to eve…
14. McClain Trailers
12942 Mcnair StHouston, TX 77015
From Business: McClain Trailers Inc. is a family owned business that was started by its founder in 1955 with a small building and a single employee. McClain is now a market leader in manufacturing quality trailers for recreation or business use. McClain has a complete line of trailers for inboard, outboard, and I/O boats. The quality bui…
15. McClain Trailers
12945 East FwyHouston, TX 77015
From Business: McClain Trailers is a family owned business serving the Greater Gulf Coast with stores in Houston and Louisiana. We sell, service, and repair all types of trailers, utility trailers, boat trailers, hunting atv's and more.
11411 Wallisville RdHouston, TX 77013
From Business: Established in 1970, Utility Trailer Sales Southeast Texas offers new and used trailers, such as dry vans, flatbeds, tautliners, refrigeration units and reefers. The company maintains one of its locations in Houston, as well as provides trailer relocation services. Utility Trailer Sales Southeast Texas also offers a variet…
24. McClain Trailers
7203 Cowart StHouston, TX 77020
From Business: Founded in1955, McClain Trailers Inc. is one of the market leaders in manufacturing trailers for recreation or business use. Based in Houston, Texas, the company has a complete line of trailers for inboard, outboard, and inboard/outboard boats. It has more than 200,000 square feet of manufacturing area in four locations. M…
28. Delta Trailer
2222 Central StHouston, TX 77017
From Business: Founded in 1999 and dedicated to the tank trailer industry, Delta Trailer has developed into a full service tank trailer repair company with facilities throughout the south. The company has three full service repair shops and contract shops dedicated to serving the needs of tank truck companies. Let Delta Trailer keep your…
Bob the owner is the worst customer service the manger has always got an attitude the service sucks they are the worst trailer company ever I really really don't recommend anybody to go there . They only concerned about$ and how much they can take from u and screw u. There prices are double on service and double for parts . Do not go there they suck.
Before y'all read all of this let me tell y'all I am paralyzed and wheelchair bound so I can't do a whole lot for myself as it is. With that being said please read on.I rented a trailer from these jerks and when I return the trailer my battery went dead and so I ask for a jump start.The head shop guy was already giving me attitude. So he gets somebody to help me and hey brought out this forklifts with bad jumper cables. It did not do any thing. because of the cables but we didn't know. So then the worker brought his car and parked it in front of my car and then he was pulling his cable out the head Shop guy came over and told him what the hell are you doing and then he came to me and told me they already tried and that's it you're on your own. Now I'm a little angry and upset that they are being like this so I go to the office and tell them my opinion to one of the people (I don't want to out nobody) he tells me he knows and then I should tell the boss because the boss doesn't believe that person who works there and he says a lot of people complain that, that guys is a jerk. So the owner said he would go talk to him see what they can do. He then came back and told me that they tried twice to jump it which is not true they only tried one time and I told that which he said his guy try twice and right then and there I knew the owner is a big jerk to. My mother in law had to come there with her little Dodge Dart we hooked her cables and I rolled to the ignition and it cranked right up with in seconds. Thats all it needed was a tiny boost. And that made me miss my Dr. appointment! Please Please Please don't go her! take your business elsewhere!
This was the WORST customer service ever! DO NOT USE this company. When my husband went to pick up a trailer he first got a quote the day before for the size and type of trailer he wanted. When he arrived to pick up the trailer he gave the guy behind the desk the price he received the day before. When they brought the trailer around my husband explained that he wanted the trailer he had inquired about the day before. They guy then told him it was a different price and he would have to pay the additional amount. As he was explaining this the lady who gave my husband the quote came in and confirmed she gave him the quote. The two employees then proceeded to argue back and forth in front of my husband (the customer) and finally the lady agreed with the other employee and told him he would have to pay the difference. She already confirmed she gave him a lower quote the day before, but insisted he pay the additional amount. He finally told her to cancel the entire transaction and to refund him his money. She gave him his money and he asked for the copy of his credit card in order to prevent them from charging him for anything later on. She reluctantly gave him the credit card information and then he requested for his diver license copy as well. She told him that she would NOT give it to him and in his face started ripping up the paper and told him they shred the information. The WORST customer service EVER!!!