On Friday,May 11, 2012, while visiting my sister in Houston, I experienced severe NSAIDS adverse effects of excruciating abdominal pain and spams; continuous projectile vomiting, dehydration, and blood pressure of 164/114. Within less than five minutes, Pam, the RN on duty, escorted me into an examination room and in the epitome of compassion, empathy, and professionalism, immediately performed a very thorough assessment of my vitals signs; detailed and extensive inquiry pertaining to my current pain, and relevant medical history . Three minutes later, Dr. Mark IM, (ER MD on that day) assessed and evaluated my excruciating abdominal pain and promptly rendered appropriate medical treatment which consisted of: IV fluids,(for dehydration due to excessive projectile vominiting); Lab work (for purpose of obtaining baseline of my electrolytes); and IV medications for abdominal distress, spams, vomiting. I arrived at Sacred Heart 24 Hour Emergency Center at 9:30AM and by 11:30AM was home, resting quietly. In addition, Dr. IM referred me to a GI specialist. I was a RN for 23 years and worked many speciality units, including ER. I am blatantly honest to proclaim that all Emergency Centers, ER, and Urgent Care Centers MUST AT LEAST ATTEMPT TO ACHIEVE THE OUTSTANDING LEVEL of PROFESSIONALISM, INCLUSIVE of RENDERING EMPATHETIC and COMPASSIONATE CARE to ALL THEIR PATIENTS. Therefore, it would behoove other Emergency Centers in Houston to model Sacred Heart 24 Hour Emergency Center. Lucila Leal, School Psychologist
I've worked with this association and highly recommend them for anyone with eye concerns. There staff and doctors are very experienced and professional in all aspects of their business. Trust in their expertise and you will be very satisfied.
I called to set up an appointment and the first person put me on hold and transfered me without my knowledge, the second woman I spoke with was ok at first and when I tried to tell her what my insurance was, got snippy with me, put me on hold before I finished my sentence and left me on hold fo…
I've been going to Berkeley for over 10 years; this year was the first year that I experienced difficulty in getting my glasses. I had gone 4 different times to pick up glasses that I was told was "in" not to have glasses there at all. It's an understatement to say I was upset. By the 4th time I requested a refund which I was granted. A few weeks later I get a call from Oscar to come pick up the glasses and Maria S. who told me my glasses were not only 'in' but she would mail or deliver them wherever I wanted. I was shocked because I thought this process was over after I got the refund. Maria was proactive in seeing it through. She had my glasses made by Berkeley not by my Provider because of the professionalism and SEE IT THROUGH attitude she exhibits. She delivered them today to my office; they fit perfectly and I'm a 'again' happy satisfied customer. She stopped me from going elsewhere next year and gave me faith that great customer service still exists. Way to Go Maria S! You went over and beyond and I appreciate you. You're a lifer.
I DON'T KNOW WHAT TO SAY OR HOW TO START. THERE IS NO WORDS TO DESCRIBE HOW BLESSED I AM TO HAVE FOUND A DOCTOR LIKE FARHINA. SHE LISTENS TO ALL OF MY CONCERNS. I HAD SURGERY WITH HER AND I KNEW THAT EVERYTHING WAS GOING TO BE GREAT. SHE IS KIND, FRIENDLY, AND ALWAYS AVAILABLE. I LOST TRACK OF HER BECAUSE I CHANGED JOBS AND INSURANCE AND THROUGHOUT THE YEARS, I WONDER IF I WOULD EVER FIND A DOCTOR LIKE HER. I WENT WITHOUT SEEING A OB/GYN FOR ABOUT FOUR YEARS. NOW THAT I HAVE FOUND HER I CAN'T STOP THANKING GOD THAT I FOUND HER AGAIN. ALL OF MY FAMILY AND FRIENDS HAVE HEARD OF HER CAUSE I CAN'T STOP TALKING ABOUT HER. I WANT THEM TO HAVE A DOCTOR THAT TAKES THE TIME TO LISTEN AND UNDERSTANDS THEIR NEEDS AND CONCERNS. I WANT THEM TO FEEL SECURE WITH AND UNDERSTOOD WITH THEIR DOCTORS AND THAT'S EXACTLY HOW I FEEL IN THE HANDS OF IMTIAZ FARHINA.. THANK YOU SO MUCH FOR YOUR KINDNESS, GENTLE HANDS AND SOFT PATIENT VOICE.
We moved to Houston three years ago, and I got sick right after we got here. I was looking for an affordable place mostly because I had no health insurance at the time. I was very surprised by the quality of care I received during my first visit; although we have health insurance now, we still go to Clinica Corazon Hispan because they don't try to do unnecessary tests just to get money out of you. They take care of you fast, and in a very friendly manner.(Nos mudamos a Houston hace tres años, y me enferme justo después de que llegamos aquí. Yo estaba buscando un lugar asequible sobre todo porque no tenía seguro de salud en el momento. Me sorprendio mucho la calidad de la atención que recibí durante mi primera visita; aunque tenemos un seguro de salud ahora, todavía vamos a Clínica Corazón Hispan porque no tratan de hacer pruebas innecesarias sólo para obtener dinero. Te atienden rapido, y de una manera muy amable.
I went to this doctor for a well women's exam October 2015 and they charged me a deductible I wasn't supposed to pay so I got a refund. The doctor was nice and informative. The only reason why I give 2 stars. I called her office January 2016 for a birth control prescription, I couldn't get it for some reason and had to go back to see her and pay additional money just to talk to her. At my appointment she got pulled into a surgery so they offered another doctor who could see me, who was nice & informative as well. Yet when I get my insurance claim they charge me for a women's exam that I only get free once a year. The doctor simply talked to me and I got charged for an exam through my insurance I never had. The reason why I give 2 stars is because they have gotten my paper work wrong twice now and when I have requested a call back I didn't get one for 3 days.
After being laid off last Fall, I COBRA'd my FSA account. In December. I went to the optical shop at the Weslayan location to buy Rx eyeglasses and sunglasses with my FSA monies. Oscar was extremely patient and helpful on both occasions I was there: first, to pick out frames and learn the costs involved, and second, the day I ordered multiple pairs, for all of which I needed certain tints, coatings, etc. Ordering was a time-consuming process, but we both wanted each pair to be exactly right. And they are! I picked up my new glasses today, and I am pleased beyond words. All is as expected. Thank you, Oscar, for GREAT customer service and for your patience, the lens tint suggestions you made, and for assuring that everything was perfect before I came to pickup my glasses. Great job!
my daughter dislocated her kneecap while dancing. I'm an ER nurse but when I saw her I panicked and did not know what to do.. thank goodness the dance studio knows about this emergency center. As soon as we got there, we were taken to their beautiful trauma room and the ER nurse and Doctor were both @ my daughters bedside. Xray was done within minutes and the result was back just as fast. We were out of there in under 30 minutes with my daughter in a knee immobilizer and crutches. Being an ER nurse, I am really impressed at the quality and efficiency of their services and how thoughtful and caring they were. I got a call the following day to check on my daughter... now that is what I would call five star service!!
This review was for my January 2014 visit, just prior to moving from Houston to the UK. Mark was wonderful!!! I needed to get a pair of glasses, which was something I was not prepared for and did not want (I did not have them and I was pretty emotional about getting them), and I had a limited amount of time before I moved. In the case the eye glass frame I ordered did not come in before I moved, Mark had the office frame (the one people use to try on) fit with my lenses so that I would have something to take with me. The frames that were ordered came in but Mark said I could keep the other pari too! Now I have two pairs, one I can leave in the car for driving and one to take with me! Thank You Mark!
After an accident on her scooter, we brought our daughter to Texas Orthopedic Hospital's ER (since it was a Sunday). We were seen within 15-20 minutes, not left waiting hours and hours. After a set of x-rays, the ER md on call explained to us she had broken her tibia and a bad break. We were admitted overnight and surgery was worked in the following morning with Dr Bloome. He took her early to avoid more pain and to prevent her from having no food or drinks for too long. Surgery went great! She did therapy in the PT job for a few weeks after surgery and now, she's back to her active self. Fantastic job by the surgeon, the nurses and the rehab dept!!!!
This is probably the best medical office I have ever been in. A class act from start to finish. I waited about 4 minutes and then was called back by the assistant who checked my eyes and did all the work up. She was very professional and confident but gave you plenty of opportunities to ask questions and let you know that this time was all about you. I saw Dr Garza and he was Also great. He was very thorough and explained everything and why. Never appeared in a hurry. Then I got glasses and the gentleman really knew how all the frames would fit my face. What would work for my situation and what would not. Great experience and a top knotch office.