Mi experiencia en Diagnostic Eye Center fue muy y muy positiva. En Houston hay una multitud de clínicas que practican esta intervención y elegir entre tantas no ha sido una tarea fácil. Pero no he lamentado ningun momento mi desición de operar mis ojos en la clínica de Dr. Sanders. Dr. Sanders y su equipo han sido muy amables y dispuestos de aclarar cualquer duda. La intervención ha sido tan rápida (aunque, claro, antes de someterme a ello sabía, que no duraria mucho, pero tampoco me imaginaba que iba a terminar tan pronto). Durante la intervención no experimenté ningun dolor ni tampoco alguna sensación desagradable. Por tener cornea muy fina no ha sido posible aplicarme Lasik, por lo que Dr. Sanders utilizó la tecnolgía PRK. Mucha gente que se ha sometido al mismo procedimiento suele decir que experimentaba dolores fuertes durante unos días después de la intervención. Mi caso no ha sido asi. Experimenté unos dolores muy moderados y solamente el segundo día después de la intervención. Este hecho creo que en mayor medida se debe al profesionalismo de Dr. Sanders. El resultado también ha sido muy bueno. Después de llevar las gafas casi durante 20 años , es un enorme alivio poder ver sin gafas y ademas ver mejor que antes con gafas!!!!! Es increible. Muchísimas gracias a Dr. Sanders.
I had cataract treatment for both of my eyes. First my right eye was treated and the lens was replaced. The next day my distance vision was measured at 20/30. Four weeks later I had the same treatment on my left eye and the distance vision on this eye measured at 20/20 the next day. A few weeks …
I called to set up an appointment and the first person put me on hold and transfered me without my knowledge, the second woman I spoke with was ok at first and when I tried to tell her what my insurance was, got snippy with me, put me on hold before I finished my sentence and left me on hold fo…
Oh my gosh! What a horrible experience I had going to this office. When making the appointment I had advised I start work at 9:30am and made my appointment for 8 am. Was advised Dr. Urso may be running behing but should give him plently of time to examine me. 1. Then I arrived at 7:50 am bu…
I've been going to Berkeley for over 10 years; this year was the first year that I experienced difficulty in getting my glasses. I had gone 4 different times to pick up glasses that I was told was "in" not to have glasses there at all. It's an understatement to say I was upset. By the 4th time I requested a refund which I was granted. A few weeks later I get a call from Oscar to come pick up the glasses and Maria S. who told me my glasses were not only 'in' but she would mail or deliver them wherever I wanted. I was shocked because I thought this process was over after I got the refund. Maria was proactive in seeing it through. She had my glasses made by Berkeley not by my Provider because of the professionalism and SEE IT THROUGH attitude she exhibits. She delivered them today to my office; they fit perfectly and I'm a 'again' happy satisfied customer. She stopped me from going elsewhere next year and gave me faith that great customer service still exists. Way to Go Maria S! You went over and beyond and I appreciate you. You're a lifer.
A GREAT DOCTOR: I have been a patient of Doctor Regina T. Nguyen for over 2-years. Doctor Nguyen from all of my past experiences has been a top-notch eye doctor! From making an appointment (as simple as if I was calling a family member), to walking into the most clean & elegance office near NASA, to being greeted by a wonderful staff of two professional ladies at the front desk, and then -- I was immediately cared for by them. Shortly thereafter, Doctor Nguyen spent considerable amount of time examining my eyes - through her medical training & professional experiences and answering all of my questions, and also double checking my previous record to this examination. I am utmost pleased with the result and armed with a new prescription. I am simply satisfied. So if you need an eye examination for a new prescription, I urge you to see Doctor Nguyen & experience this for yourself. I am a very happy patient and I wanted others to know too. (John H. -- Pearland, TX)
Eye Trends came highly recommended and I will gladly recommend them myself. I was having some very new (to me) and significant eye issues. I called to see if Dr Zaibaq was taking new patients and initially was told no and that it would be a couple weeks or so before I could get in to see another doctor. When I was asked why I would be coming in, the eye tech/assistant took great concern and immediately talked to Dr Zaibaq about what I had explained and they squeezed me in within the next hour! I have since been in the office twice and the staff is incredible. Liz, has made it her business to make sure that I am perfectly happy with my glasses and my visit each time. Dr Zaibaq showed great concern and talked at length with me about what I was experiencing and the treatment options. I highly, highly recommend Eye Trends (at Meyerland). So glad I did!
After being laid off last Fall, I COBRA'd my FSA account. In December. I went to the optical shop at the Weslayan location to buy Rx eyeglasses and sunglasses with my FSA monies. Oscar was extremely patient and helpful on both occasions I was there: first, to pick out frames and learn the costs involved, and second, the day I ordered multiple pairs, for all of which I needed certain tints, coatings, etc. Ordering was a time-consuming process, but we both wanted each pair to be exactly right. And they are! I picked up my new glasses today, and I am pleased beyond words. All is as expected. Thank you, Oscar, for GREAT customer service and for your patience, the lens tint suggestions you made, and for assuring that everything was perfect before I came to pickup my glasses. Great job!
"Dr. Zabiq is the consummate professional whom delivers a high caliber service In like manner, he is approachable, personable, and knowledgeable about the latest within the world of ophthalmology, as well as, is abreast about cutting edge technology. I have had the fortune of being a patient of his for nearly eight years and not only does he remember me when I pass through the door but, remembers the queue of my eyes which a true testament to his abilities. Lastly, anytime the lab made an error, Dr. Zabiq took responsibility on their behalf and advocated for me to see to it that my lenses were tailored to his prescription and my visual needs thus; being named one of the top doctors of Houston is well deserved."
This review was for my January 2014 visit, just prior to moving from Houston to the UK. Mark was wonderful!!! I needed to get a pair of glasses, which was something I was not prepared for and did not want (I did not have them and I was pretty emotional about getting them), and I had a limited amount of time before I moved. In the case the eye glass frame I ordered did not come in before I moved, Mark had the office frame (the one people use to try on) fit with my lenses so that I would have something to take with me. The frames that were ordered came in but Mark said I could keep the other pari too! Now I have two pairs, one I can leave in the car for driving and one to take with me! Thank You Mark!
This is probably the best medical office I have ever been in. A class act from start to finish. I waited about 4 minutes and then was called back by the assistant who checked my eyes and did all the work up. She was very professional and confident but gave you plenty of opportunities to ask questions and let you know that this time was all about you. I saw Dr Garza and he was Also great. He was very thorough and explained everything and why. Never appeared in a hurry. Then I got glasses and the gentleman really knew how all the frames would fit my face. What would work for my situation and what would not. Great experience and a top knotch office.
Dr. Zaibaq is a personable, compassionate and skilled Optometrist. My eyes are the most important sensory organ that I have. At Eye Trends Dr. Zaibaq spends the personal time to examine my eyes and work with me to ensure the best fit in terms of quality, appearance and functionality. He understands that patients are more than their eyes. His holistic approach allows him to connect with patients and different backgrounds. This clinic also provides a child-friendly atmosphere. His office has very modern up to date technology and the staff is so friendly. I strongly recommend that everyone check out his website.
We really enjoyed our experience yesterday at Today's Vision-Willowbrook. The service was excellent! We want to especially thank Jazmyn for the way she reached out to my wife to help her make a decision on what glasses to purchase. What might have turned into a long day, turned out to be a joyful one. Jazmyn is very customer centered, and appears to always have the customer's interest in mind. She is very friendly and has a good sense of what the customer needs and wants are. Again, thanks for being such a great business, a great place to shop. Thanks Jazmyn