Mr. Johnson's price to fix my alternator and struts were very reasonable. I went to another mechanic and he was trying to tell me that I need additional work. Luckily, a co-worker referred me to this shop and my cost was 1/2 of the original quote. Will definitely return.
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125k Chevy Silverado, breaks never touched. Requested estimate Tomball Brake Check. Truck put on rack, wheels pulled, estimate ($500). Made an appt. Billed $453. Got home rear wheels smelling bad and hot. Took vehicle back, now the calipers need maint. another $80. Nothing said on first estimate or pad installment. Went home, same bad smell and super hot. Left truck in the driveway in case it caught fire. Back to BC. This time replaced calipers and hoses to the tune of $535. We had a discussion about the labor charges and cost of the calibers. None of this was mentioned or even suggested on the initial estimate. Brent the employee who did the work was and is great. The shop mngr, the who did the estimate not worth a damn. Will not ever go back to BC nor give a positive recommendation.
DO NOT GO HERE! I went to Brake Check because my brakes didn't work on a couple of stops. They quoted me $400 worth of labor and parts. Then, told me to come back the next day when the parts would come in. I couldn't even leave the parking lot because my brakes barely worked. I told the mechanic. He said he would put them back to where I started. This made me leery and I didn't go back. I went to another place. They did a brake flush and bled the brake line (got the air out it) and I was good to go. To be sure, I went to a third place and got a brake inspection. They said, "no problems."
I've been bringing my cars to this shop for over 15 years. I ONLY use the Ripley shops as they have ALWAYS treated me fairly, kindly, and honestly. They have outstanding service, reasonable prices, and I TOTALLY TRUST them. Thank you all for YEARS and YEARS of excellent work on my cars, I LOVE RIPLEYS!!!!
I have been taking my Grand Prix to Ripleys since 2000 for all needed repairs, etc. I took my Silverado to them before that. have been extremely pleased with ALL work completed in terms of service and pricing EVERY SINGLE TIME. I would NOT take my car ANYWHERE else. I totally trust this wonderful, family owned business. Thank you all for your honesty, hard work, and dedication.
We had a rusted in 2" hitch that couldn't be removed for love or money. With the stealth of a station and the Braun of a forklift, the rusted piece slipped right out! They can handle the toughest hitch problem you have! Highly recommend ded!
My friend recommended this shop to me, took my car in, they found what was wrong, gave me a ride home, charged me a fair price, and were very nice! I would also recommend to anyone!
This is Tommy Ripley of Ripley's Muffler and Brakes.I am writing in response to your dissatisfaction of the charges for your repair. I tried to investigate this situation and my Manager is not familiar with your car. I would love to clear this up. Please call 281-444-3885 and ask for me.It is true that technicians beat the estimated time quite frequently. The times are based off of a nationally recognized Labor Estimator. At Ripley's we pride ourselves in taking care of customers. Please feel free to call with any concerns.
Fernando's automotive has always treated me honest and fair
GREED. Have done a lot of business with them only because they are convenient. Took car in for exhaust repair. Was told by Mgr that it would take 3.5 hrs at i believe was $80 hr, not quite sure. the tech finished in 2 hrs and 45 min. went to pay and was charged the full 3.5 hours. Questioned Mgr and his exact words were "i can't help it if he's good and finished early. Any other tech would have finished in 3.5 hrs" After going back and forth with this moron i just paid him and got out. Never again. Nothing but greed even after all the business i gave him. Plenty other muffler shops out there that can do a better job. I even had to tell the tech to level the mufflers he put on or he would have just left them crooked.