Courtney in the leasing office is very helpful and pleasant in her interactions. She takes her time to help with any questions you may have without feeling like a bother or rushed.
8401 Westheimer RdHouston, TX 77063
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3939 Montrose Blvd Ste AHouston, TX 77006
Timberline is a top-notch gym. The trainers are all very personable. They are great at motivating and figuring out what goals you are trying to acco…
They will not accept a written letter of cancellation, which is contractual, to cancel your contract. Do not join!
I love this gym. It's not overly crowded and there isn't any "musclehead" mentality. I would have given 5 stars except there is no pool, sauna or steam room, so if you want those amenities you need to look elsewhere. I go in early in the morning (5am) and every one working out is helpful and friendly. I am a 49 year old slightly overweight male (5'9" and 185 pounds) and when I started I weighed over 200 pounds. It wasn't pretty to see me in a t-shirt and gym shorts, but no one ever made me feel foolish, unwelcome or embarrassed because I had let myself get out of shape. The equipment is clean and well maintained and the price is definitely right. I saw two reviews about quitting and feeling ripped off, and I can't speak to that, but I will say I feel like I am getting good value for the price.
Ladies please be careful of you surroundings i been going to this gym for 2 years now and I noticed when I get a the gym at about 9am in the morning strange men's be parked in there vehicle just setting there, when I come out the gym 2 hours later they still out there setting out there about 3 to 4 of them , please be careful when getting in and out of your vehicle thanks for reading......
I love aerial arts so that was the first thing i jumped on. the instructors were knowledgeable and helped me figure things out.
The people are friendly, helpful and knowledgeable. If you need a massage for tired and sore muscles go see Ken the best massage therapist I've ever been to. He will make you feel like a new person. You can make an appointment and they take walk-ins; you don't have to be a member. Just call 713-630-8424 I thought I had bad shoulders that didn't work turns out they were just really tight muscles. Thanks Ken! See you soon!
Month to month is a problem with the kid club membership I don't know who update the information about it but is dreadful
The exercise classes run late as much as 30 minutes and this has been going on for months.The pool is too cold, I have not been in the pool since October and that is my main activity because of arthritis, it is now May.One solution was to clean the pool once a week so then the pool would be cold and dirty. If the water coming out of the spouts is cold then that is the problem that needs to be solved.I was sick from October to January and in the hospital, I believe it was due to the cold water!!!They let a man in a Darth Vadar costume exercise and he scared me to death, I thought he was a terrorist or up to something. Why would they let some one in the club wearing a mask and covered from head to toe?I paid over $200 for a thermal swim outfit to help with the cold water. They need to solve some of the problems!
Place is good and love zumba instructors but people at kids club lately are rude, they do not want the kids to do anything, if they run they are asked to go and seat in "time out" if the kid does not accept, the parents are asked to take their kids out.It is kind of strange to arrive and see all kids in time out.Who might be wrong, the kids?
Car got broken into and they don't care. Officer said break'ins happen often. Even though there is a security guard and a parking lot attendant somehow no one saw my window getting smashed in. I had dark tinted windows and you could tell it took a few swings the way the glass was laying. Customer service totally sucks, it took 3 months after several daily attempts for a customer service rep to call me back. This company has no regard for members or even simply "doing the right thing."