My veneer fell off after 6 months! A more reputable dentist confirmed that it was bonded to the wrong layer of my tooth. It was also the wrong color, the wrong length and they stuck out like beaver teeth in the front. Terrible!! I went back when I felt that the tooth was getting loose and I was told that it wasn't moving ... and I may just be "paranoid". But within 3 days of that appointment, it fell off while I was eating. I went to another dentist and they did a beautiful job fixing my teeth. Unfortunately Dr Sears was unwilling to even attempt to make the situation right and refused to issue a refund for even a portion of the expense. She is just defending her faulty work! I highly recommend you keep shopping elsewhere for a reputable and experienced dentist!
HORRIBLE EXPERIENCE!!! This place has no customer service morale...I mean it doesn’t matter if you’re on time, late, or even early...they’re always late! I don’t understand the concept of always being behind? A month ago I came in for a scheduled temporary crowning. I arrived like 15mins early and still had to wait over an hour! They close at 5 and I didn’t leave till 8pm😡. The only reason and I mean the only reason I didn’t post then was bc they doubled my to-go baggie....then today I had an appointment at 3:45 (final crowning)...I get there 15mins late and what do know again I get hit with the hour wait time! Absolutely ridiculous... I told them that I wasn’t going to wait again and the male rep there who really looked like he could care less stated that another patient’s treatment went overtime. That’s not my problem...it seems to me that they need to beef up their staffing. I don’t think this whole “team dentistry” is working out. One dentist needs to be assigned to 1 patient...that way scheduling would flow more smoothly. I asked to be transferred over to the Sugar Land Office but frankly this location has left such a sour taste in my mouth that I may just do away with Mint Dentistry in general!!! And another thing when I came today they said they called 30mins before scheduled time to state that they were behind...really! Really 30mins before to say that you’re running over an hour behind?! Wow smh
I had an Amazing Experience at this Location.The Staff were Friendly, Knowledgeable and Cery Passionate about their job. Had a blast with my exrays, The team informed me of all procedures that has to be done and what’s the best way to go. Everything was great about this location.Natalie did an amazing job with my consultation. She is such an amazing person and I will definitely refer ALL my friends and family to this location. A+ See y’all soon 😘
Just had to give it a star to give a review.....DO NOT.....I REPEAT DO NOT GO TO DR DEREK TILLMAN OR USE HIS SERVICES .... ALTHOUGH HE IS NOT at ALMEDA HE IS NOW AT 10019 S MAIN #A2.....HE IS A RIP OFF.....HIS SERVICES ARE HORRIBLE..... FELICIA IS IGNORANT AND UNPROFESSIONAL.....HE WAS MISSING FOR SEVERAL MONTHS....WHEN I FOUND HIM I WAS CHARGED 700.00 FOR A RETAINER I COULD HAVE GOTTEN FROM WALGREENS FOR 35.00....BUYER BEWARE.....SAVE UR TIME AND MONEY.....READ OTHER REVIEWS ON HIS BUSINESS WEBSITE....HE DESERVES 0 STARS.....
Never in my life have I walked into such an unprofessional and disorganized place. There's just so many things that I would complain about this place but I'm only going to point out a few of them, it is very sad that people probably not having other options but to come here don't realize the poor quality of this please. I don't know why other patients lie about being in this place is nice and everyone one is nice. Not true!! my first and last time here. 1. It's dirty found dead roaches on the ground, chairs are dirty torn apart, back room (work up room) chairs are unsafe cables all over the floor, hardly any space to get and walk through or to have one guest with you, holes on the walls. 2. Front desk so unprofessional, RUDE, They Ignore you or cut you off when talking, they don't explain to you what paperwork to fill out, they eat in front of patients snacks all over the front desk area, horrible 3. Dental assistant doesn't comunicate. Doesn't tell you what to do what's she's going to do just takes you to the back sits you on a chair makes you wait like 20 minutes, other assistant comes starts doing your X-rays without even telling you or talking to you UNPROFESSIONAL then AGAIN makes you wait for another 15 minutes without communicating on what's next or what we're waiting for???. Then lady with short hair by the work up rooms is rude as well ..Not to mention my appointment was at 4 for got called in at 4:44 almost an hour later everyone At That time seemed to be unhappy with their services and treatment. BAD EXPERIENCE I WOULD NEVER EVER RECOMMEND ANYONE EVEN IF IT WAS FREE SERVICE!!
I have insurance with BCBS, their staff over billing and dishonored PPO member savings. Their charges for treatment exceeded over the network amount, the manager and insurance personnel are unprofessional to handle this situation. What's up with different insurances with different fees, it should be only one fee with any insurance, like the dentist not the staff.
I'm not a fan of any Dentists but when I went to Jefferson Dental Clinic on Lyons My God it was the most amazing experience I had. the whole entire staff was AWESOME! I would recommend Jefferson Dental on Lyons to EVERYONE. Bertha
The worst dentist office ever!! They have been closed since March for non payment of rent on the building they where using! I had to find out through another patient! Then they are falsely taking money out of my bank account for service that I am not receiving! The clerk PHYLICIA is rud as heck her mouth is ridiculous! Dr Tillman allows her to run off many patients! My mouth look horrible! It wasn't this bad before I even start going to this dentist! It's just sad! They will not be successful by the way they have treated there patients! Taking money and can't provide services because they are closed!
The Ortho assistants have been very great to me,my treatment has gone by far the best.I definetly recommend it here in the Lyons location. The trip it worth it.
Dr. Rubab Mirza and her staff are just wonderful. Me and my kids are happy with them. Great job, painless, lovely people. 100% recommended!