Clouse Floors has done superb work for our family across multiple complex projects through the years. Their craftsmen are true artisans and understand the nuances of older homes with historic flooring!
1107 Upland DrHouston, TX 77043
1075 W Sam Houston Pkwy N Ste 206Houston, TX 77043
From Business: Flooring Wholesaler and Retailer. We sell Ceramic Tile, Porcelain Tile, Engineered Wood Flooring, Laminate Flooring, Travertine, Glass Mosaics, Tile Installation …
Nice selections and they can get almost anything. People are nice and good about following up to keep you informed.
Beware! FSD is one of the worst companies I have ever worked with. We bought a house in 2017 and contracted FSD to do the renovation work, a job that was scoped out around $70k. We picked them because their reviews on google were very good and indeed, initially, working with FSD was great. They helped us design the layout, pick out materials, and gave really great suggestions for the job. However, the nightmare started once the job was handed to their foreman and the work began. The entire job was plagued by poor quality work, damage to my house, and incredible delays. The job was estimated to take 4-6 weeks but that stretched into 5 months simply because contractors would never show up. In addition, most of the work was pretty sub-par. I walked through the house with one of the managers near the end and even he was surprised that the foreman had allowed such low quality of work to pass. However, even though he acknowledged that it needed to be fixed, he hasn’t done anything! I’ve been incredibly frustrated by the lack of response from them throughout the whole project. Whenever I would express concern over an issue I was assured that it would get taken care of during the ‘punch list’ at the end. Well, guess what - I couldn’t ever get them out to complete the punch list. I have had to complete much of the work and clean up myself. They told me I should have be doing the work myself (I agree!) and they assured me that one of their ‘best guys’ would be out to take care of everything to make sure we are satisfied. However, after several months of not getting a response from them I now realize that they’ve been paid and I’m never going to be able to get them out here.Do not do business with FSD!!!
Do yourself a favor and go to another location! Rude unhelpful people work here and I won’t be surprised if they go out of business soon.
It was ok, found the flooring I liked, had to find someone to help for information. Overall it was good
Very bad experience, and to have the temperament to get cheated is as the saying goes one needs to learn from their mistakes.
They sent unskilled workers without enough material. Job was not completed timely and we never knew who was the lead contractor because their guys kept quitting. DO NOT RECOMMEND
Great experience from start to finish. Shane supervised the project and kept us thoroughly informed. Skilled craftsmen operating efficiently. Moved furniture carefully and left house in order and clean. Provided follow up and responded quickly to any questions after project completion. Just as attentive post sale as pre-sale. Strongly recommend Shane as a primary contact.
Very neat and perfect installation . The people are very friendly and finish the work in time. Exceeds the expectations
Found them on next-door gave them a shot and i was really impressed with there excellent customer service, the atmosphere, and what really sealed the deal or was their PRICES!!! I did my whole home and i saved nearly 30% other places where charging me out of the ass. I defently recommend them. They do have the better deals than the other companies it's really good quality as well.