8950 Westpark DrHouston, TX 77063
From Business: antastic Carpet Services is a third-generation company serving the Houston Area since 1979. It was started by my grandmother Thelma McGury and was run by my fathe…
8950 Westpark DrHouston, TX 77063
From Business: Fantastic Carpet Services is a third-generation company serving the Houston Area since 1979. It was started by my grandmother Thelma McGury and was run by my fath…
Clouse Floors has done superb work for our family across multiple complex projects through the years. Their craftsmen are true artisans and understand the nuances of older homes with historic flooring!
Beware! FSD is one of the worst companies I have ever worked with. We bought a house in 2017 and contracted FSD to do the renovation work, a job that was scoped out around $70k. We picked them because their reviews on google were very good and indeed, initially, working with FSD was great. They helped us design the layout, pick out materials, and gave really great suggestions for the job. However, the nightmare started once the job was handed to their foreman and the work began. The entire job was plagued by poor quality work, damage to my house, and incredible delays. The job was estimated to take 4-6 weeks but that stretched into 5 months simply because contractors would never show up. In addition, most of the work was pretty sub-par. I walked through the house with one of the managers near the end and even he was surprised that the foreman had allowed such low quality of work to pass. However, even though he acknowledged that it needed to be fixed, he hasn’t done anything! I’ve been incredibly frustrated by the lack of response from them throughout the whole project. Whenever I would express concern over an issue I was assured that it would get taken care of during the ‘punch list’ at the end. Well, guess what - I couldn’t ever get them out to complete the punch list. I have had to complete much of the work and clean up myself. They told me I should have be doing the work myself (I agree!) and they assured me that one of their ‘best guys’ would be out to take care of everything to make sure we are satisfied. However, after several months of not getting a response from them I now realize that they’ve been paid and I’m never going to be able to get them out here.Do not do business with FSD!!!
They sent unskilled workers without enough material. Job was not completed timely and we never knew who was the lead contractor because their guys kept quitting. DO NOT RECOMMEND
Very neat and perfect installation . The people are very friendly and finish the work in time. Exceeds the expectations
Found them on next-door gave them a shot and i was really impressed with there excellent customer service, the atmosphere, and what really sealed the deal or was their PRICES!!! I did my whole home and i saved nearly 30% other places where charging me out of the ass. I defently recommend them. They do have the better deals than the other companies it's really good quality as well.
Salesman was very helpful and knowledgeable. He discussed the pros and cons of each type of flooring and even helped us match the current hardwood to vinyl planks. The installation was speedy and the price was unbeatable.
I bought a new home in August . I used them to install my wood floors they did a great job. They had a big selection unlike other stores the quality was great and the best part was the affordable prices.
Nelson was very professional. Was quick to get out to give a quote and to return to do the work. His crew did a great job. My floors look great and they even did a great job of cleaning up after they finished. I highly recommend them for your hardwood floor needs.
The owner was very polite and such a people person! The installers were prompt and I was absolutely satisfied with everything they did from demo to clean-up. Impressed!
Titus acted with professionalism at first. His big seller was that tile is cut perfect. We got the tile, shorted a box, some were chipped out of the box, not all lined up evenly claimed they would. I wanted a morning start- Titus said "10 or 11 because they pick up materials first". I was okay with that. I had to call due to no one arriving. Stephanie said noon latest. Noon came-we got the excuse that they'd as multiple stops, which should have been planned when they set up our install. Then she said titus should have told us 9-12. We were NEVER told that. I called at 12 and was told 1230. Then 1, then 1:30. At 1:30 they arrived-prep was started. I can see tile is not all cut well-doesn't line up flush with other pieces in the box like in the sales pitch. His reference to 2nd quality was clearly a sales pitch we fell for- of course what's set up in store is what he uses to sell. I've been asking for an invoice of labor, supplies, fees, taxes, and cc fee which is like pulling teeth.