Bathroom Upgrade: Get the Most for Your Money »
An expert in home restoration and flips discusses the ins and outs of bathroom upgrades so you can learn what works for your budge…
Houston, TX 77087
From Business: Sir Fix-A-Lot's family owned & operated maintenance service has proudly been serving the Southern Texas region with property repair and renovation needs for over 15 years with over 20 years of experience. Our attention to detail in order to produce top-quality workmanship and our dedication to customer satisfaction sets us…
708 Quaker DrFriendswood, TX 77546
Owner came out and gave estimate for free; kept me informed about when could come back to do the work; returned when scheduled; owner did the work himself; did a thorough job; friendly, professional, and a fair price. I will use Just Fix It again and would recommend to anyone.
10901 Mist LnHouston, TX 77070
From Business: Do-All Handyman Service, offers the best in service and professionalism. With over a decade of service, I guarantee 100% satisfaction on all work done or I will come back and do it again. Serving the Harris County area, call today for your big or small projects. We are pet friendly and conscience of working around pets, pa…
An expert in home restoration and flips discusses the ins and outs of bathroom upgrades so you can learn what works for your budge…
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I felt it was necessary to add a factual review versus ones these people's friends have posted on their behalf or that they've posted themselves. I know this because when they came to "do an estimate" they chatted with my husband who had recently started his own business. It was a completely unrelated field but they were happy to share "tips."Back to their actual work. These are just 2 folks without any training or useful experience collecting an hourly rate. After hearing about them on a neighborhood website, we asked them to come give an estimate on a bathroom remodel. My first warning should have been that they couldn't even make it to an estimate in a timely matter. Once they were here, they made blatant racist jokes about other handymen in the neighborhood. Even though we didn't enjoy their hate speech, they seemed like they might've been using a horrible tactic in order break the ice. With that, we gave them the benefit of doubt, changed topics and things seemed better.Boy were we wrong! We set a day and time for them to come work. We were quoted for one day or labor @ $400. For 2 people and the work that needed to be completed, that seemed fair. I reached out to both the couple of days before our appointment but never heard back. Here's where I goofed again. I figured they were so busy and had family that it might've just been a tough week. My husband and I both took off work for the day to facilitate the project. After several texts, I finally got an acknowledgment that they were alive and coming to work the next morning. The day of the job comes and we've got everything up and out by 7:30am. No one called on their end and no one showed up for hours. Despite calls, texts and emails, we got no reply until almost 2:00pm. At that point they texted to tell me they'd have to reschedule. When they came the next week, I was able to stay home again but my husband had to work. Despite multiple attempts to hammer out the details, they still didn't show until lunch time. Even then, only the wife showed. She might've gotten a 4-foot-square-area done...might! By then end of they day my husband and I switched responsibilities. I ran out to get some errands done and he stayed home with our "handyman" because her husband was going to be there anytime. He eventually showed up with 2 other random smoke stacks but did no work. The kicker is that when my husband went to pay them, she charged us the 2 person 8-hours-each rate. This mama bear was not happy when she got home!After another series of texts, they agreed to both come and work that Saturday to do the job they bid that we paid them to complete. They never showed Saturday. Our calls were ignored and possibly blocked. Weeks later, they sent another bill saying we hadn't paid enough for the day "they worked." This is absolutely a scam and other neighbors in the Heights are quickly catching on. It's getting more obvious that they are separately answering those asking for recommendations by giving the other one's name. We can also see that the only people praising them live with doors of them. Also, the small area she worked on was trash and still ended up having to be redone. Since, we've written, texted, emailed, called, posted, etc. and they've never bothered to check in or discuss the issues.Please save yourself from this ridiculous headache and malicious behavior.
When our sink clogged, we were torn between Abacus and a few other services that would likely have been less expensive, quicker fixes. Luckily we went with our gut, trusting a 5-star review Abacus received in the Woodlands Service Review Catalog. From our first call to schedule service, everything was extremely well organized and professional. The call center answered our call on the first ring at 9 PM on a Saturday, professionally walked us through the process, and quickly sent our appointment confirmation for 2 days later - Monday evening - when it was convenient for our schedule. The fact that the appointment window was 3 hours - instead of all day like some companies - was also very helpful in planning around work and other activities. When it came time for the appointment, we were called 45 minutes in advance of the technician's arrival and he arrived exactly when expected. Tyler was extremely professional and thorough. He was extremely courteous, used his floor protectors, and was friendly to our dog who wanted nothing more than to play with him. Our sink had been clogged and drained slowly for the past few weeks, but upon trying to fix the problem myself with a hardware store snake, I was unable to make any headway. Tyler walked through every step of the process with me, explaining what he was doing and why. His explanations of the camera diagnostic and tests he ran were easily understood and he gladly went into details upon request. He could have likely finished our job and left for the evening, but he made sure he'd done a great job before departing and explained suggested future remediation for our consideration in a way that wasn't pushy or pressuring. I'd like to pass along a huge thank you to him specifically for a job well done, but also to your company on the whole for the professionalism and good experience start to finish. We're glad we went with our guy in calling you out for this issue and will keep you at the top of our list for any future issues with our Plumbing, Heat/AC, or Electrical.
In late May, or early June, Abacus Plumbing rerouted my kitchen sink drain line because the existing drain line had apparently buckled beneath the house. However, due to the heavy rains we received, unbeknownst to the technicians who performed the work, a small section of the new line buckled afterwards as a result of the ground shifting due to all the rain and was not allowing the drain water to properly flow towards the main drain line. Although I was unaware of the drain line issue, I was having a problem with standing water in the vicinity of the drain line clean-out cap, so I called Abacus Plumbing an described my concern, and within an hour a technician arrived at my house and quickly assessed the situation. Within 2 hours later, another technician arrived and did a further analysis of the problem and decided to run a camera through the pipe. First thing this morning, all the technicians were here and ran a camera through the pipe and quickly located an area of standing water in the drain that concerned them and they decided the best course of action would be to replace that portion of the line. Within the hour, the technicians and crew dug down to the questionable section of the drain line and spliced in a new section of pipe that was approximately 8' long. They subsequently leak checked it and also checked my irrigation system for leaks. Which, incidentally they did locate a small leak and corrected, but probably not enough of a leak to cause the overall problem of standing water.
I was referred to wired electric by a friend all was going well. I spoke to a polite person to schedule the appointment and they sent someone around the next day on time and materials. Now readers be aware when on T&M this company will charge you from the moment that they turn up until they leave, this also includes the time that it takes to pick up materials if they do not have it on the truck or if they have bought faulty equipment e.g. In my example the electriciain had the cable I needed but discovered it was split and unusable. He charged me the time it took for him to get new cable on top of the time it took to install it in the house. A simple TV RG-6 single drop cable installation ended up costing $377!!!. When i called the company to explain that a customer should not be expected to pay for time caused by faulty equipment I was not longer greeted by a pleasent person instead I talked to a condisending and aggressive toned employee who stated that I was the one being unreasonable and should expect to pay for the extra hour. After what felt like 30mins of arguing he eventually said he could reduce the extra hour charged to me by 30mins and that was his final offer. For a company that prides itself on customer service at a honest price it felt that they took advantage of the situation and made a potential loyal customer pay for their mistake. What a shame.
To begin with, I was a little stressed when the technician showed up. I had to leave for a doctors appointment in 15 minutes & I was stressed with the lack of time I had with your technician. However, he quickly began his inspection and worked quickly and efficiently as I watched. Although I hated to leave, I had to in order to make my other appointment. The technician told me as I left that he would be done in about 10 minutes & would call me when he was done with his recommendations. Sure enough, I had pictures texted to me and a call shortly after that. I was quickly informed of my issue and the technician would still be in the area and would stop by when I was done at the doctor. Needless to say, he went out of his way to assist us with replacing our HVAC system. He worked to get us approved and make sure my wife and I were satisfied with our purchase. His customer focus and friendliness quickly changed my frustrated attitude from when he first showed up at our door. I most definitely will recommend you to our friends and neighbors. And most of all because of the customer service we received from our technician. While I think about it, he either called me sir or Mr. Jon the entire time we were together. His respect to the customer was very impressive. Could you please thank him again for us! We look forward to seeing him for AC check-up in the spring!
Tell-Projects was wonderful. I worked closely with Zach, with office supervision and communication from Ellie. They helped us remodel our entire second floor living in just under 3 weeks, start to finish! That included demolishing the kitchen and two walls, installing new floors, counters, countertops (quartz), and installing our handpicked appliances. They were very efficient, speedy, and thorough. Throughout the experience, Zach was very communicative, open, and honest. We partnered closely to create a floor plan and the various design choices that go into it. My fiance and I both travel for work each week but we had full trust of Zach and his team to be in the house working. He would send us pictures of the progress each day and was very accessible if we had any questions by phone. We'd highly, highly recommend Tell-Projects for future remodeling projects, no matter how big or small. Price was very reasonable considering the value, and they put no pressure on you to do more than you absolutely need. And of course, there are always little touch-ups here and there afterward to get everything perfect, but Zach and his team were more than willing to go the extra mile to make sure that we felt happy.You can see pictures of our remodeled kitchen here: https://robinsonphotography47.pixieset.com/wilsonstreetkitchen/Safe to say that we are thrilled!
Following a kitchen fire, I called Kals, who has worked with me on many jobs throughout the years both in my home and my office. No job is too small or too big. Al handled all the details for a complete kitchen restoration due to fire and smoke damage: replaced drywall, painted ceilings and walls, replaced tile floor, sealed parquet floors (they are beautiful), and repaired smoke damage throughout the house. I am a very indecisive person, or so my husband says, but they are still always so patient with me and ALL the change orders. They are considerate of our needs, and responsive to questions and I always ask a thousand questions before deciding on something!!! The actual restoration of the kitchen shows Al's technical skill as well as artistic skill given that our 1950s home seems not to have a straight line in it. My family and I lived in our house during the restoration, and Al made it easy to do so, and actually required that someone often be present during the remodel so that normal issues that arise can be resolved quickly. I recommend them unreservedly. They are such an honest and down to earth team that love what they do. They are professional, fair priced, and worked hard to make the final product perfect! My husband and I are always happy with their work!
Scheduling our appointment for an estimate was quick and easy. We received a courteous phone call letting us know when the technician would be arriving. Antoine arrived almost to the minute of the scheduled time. He proceeded to perform a very thorough diagnostic of the 3 HVAC units. His competency was immediately apparent when he discovered a control board failure that two previous (different) companies had missed. Antoine was very easy to deal with. He communicated to me what they could provide and their core values. He did a great job explaining the little things to me while he was looking at the units. I never got the feeling that he was rushing to get this estimate over-with and I never felt that he wanted me to just go away and leave him alone while he was doing his work. I had a followup phone call with the Operations Manager and had a great feeling about you as a company as I hung up the phone. I'm sold, I will be using them for this repair and all of our future AC needs. I will probably use them for my plumbing and electrical needs also since their employees believe in the company core values so strongly.
I'd like to commend your employee Al. He just completed my son's bathroom remodel and I needed to contact you to let you know how truly satisfied I am at the outcome. The bathroom needed a new tub, tub walls, sink, toilet and new flooring. We had some delays due to weather and my son's inability to stick to a color choice for the walls. Even though Al had to repaint the walls 3 times because my son kept changing his mind on the color, he respectfully changed the colors to my son's liking. Yes, we paid for the color changes but it was more than fair and the end result was brilliant and well worth it. Al skillfully completed each phase of the remodel. I was particularly happy with his attention to detail. If making talent craftsmen like Al available to your customers is an indication of the service that I can expect in the future, you can be sure that I'll recommend your company to friends and colleagues. When it is time for my other bathroom to be remodeled, I will be calling KALs!
On Friday 12/11/2015 we had an issue at home when my wife ran the washing machine, water came out from one of the toilets. We called a rescue rooter company and after going through the pipe with a snake and then with a camera they told us that the problem was the main pipe drain below the house/slab which was broken because of roots and need to be replaced with total cost of 32k...insisting us that we have to do it asap to avoid more problems in the foundation. In order to have a second opinion, we had the great idea to call Abacus. We explained the situation to the technician and he did an inspection with a camera on the drain pipe telling us that there was not any root and breaks in the pipe and the problem was caused by built up dirt and grease in it. Later came his supervisor and recommended us to clean it up first with a jet system and check again with a camera..bottom line the problem was solved due to the HONESTY and professionalism of our plumbers!!! Great job Abacus!!