Beware! FSD is one of the worst companies I have ever worked with. We bought a house in 2017 and contracted FSD to do the renovation work, a job that was scoped out around $70k. We picked them because their reviews on google were very good and indeed, initially, working with FSD was great. They helped us design the layout, pick out materials, and gave really great suggestions for the job. However, the nightmare started once the job was handed to their foreman and the work began. The entire job was plagued by poor quality work, damage to my house, and incredible delays. The job was estimated to take 4-6 weeks but that stretched into 5 months simply because contractors would never show up. In addition, most of the work was pretty sub-par. I walked through the house with one of the managers near the end and even he was surprised that the foreman had allowed such low quality of work to pass. However, even though he acknowledged that it needed to be fixed, he hasn’t done anything! I’ve been incredibly frustrated by the lack of response from them throughout the whole project. Whenever I would express concern over an issue I was assured that it would get taken care of during the ‘punch list’ at the end. Well, guess what - I couldn’t ever get them out to complete the punch list. I have had to complete much of the work and clean up myself. They told me I should have be doing the work myself (I agree!) and they assured me that one of their ‘best guys’ would be out to take care of everything to make sure we are satisfied. However, after several months of not getting a response from them I now realize that they’ve been paid and I’m never going to be able to get them out here.Do not do business with FSD!!!
2. Ashly Fine RugsMOVED
2920 Kirby DrHouston, TX 77098
From Business: Established in 1979 most trusted name in Houston for Oriental Rugs. We Havve a collection of Antique, New and Modern classic rugs of the highest quality. Come and see the new showroom on Kirby. We also provide a professional restoration service for your treasured rugs. Call for pick on cleaning and repairing.
Roberts Carpet in Webster was the worst business experience I have every had! They are very unprofessional. The sales person forged my name on the contract and did not complete it correctly resulting in my materials not being ordered and my installation date not being confirmed not once but tw…
I can't even explain how happy I am with my new granite countertops. The expertise and pleasantness of the installers, Manuel and Daniel, made this such an enjoyable experience and outcome. I'm sure we'll be happy with this upgrade for many years. Thank you for all you've done.
I found the service to be unprofessional. The ?install? quote in the store per square foot, (as listed on the displays) was not the same as the contract price. They also added and extra $300.00 to the end price, this could not be explained by the sales associates. They also have unresolved…
4305 Richmond AveHouston, TX 77027
From Business: Since 1965 our flooring store offers a wide selection of flooring you need to complete your final vision for your home. From hardwood flooring for your kitchen to tile for the new bathroom, we have it all! Not sure of how you want the completed project to look? Our in-house interior designers will help you get the job comp…
We're planning to do $5-8K in new floors, starting with a bedroom that will be about $1K. Only one person on duty when we went, 6 customers in store. Inconvenient hours...who closes at 6pm on weekdays??? When we placed the order for the new floor (and I knew it was .25/sf cheaper on line but …
I have used them twice before and was happy but we just installed wood floors and was not happy with the result. They basically told us they would do nothing now pay up. I will never use them again and suggest you go elsewhere.
Fast and affordable! Gladly recommend APL to install floors , they do all my rental homes and have never had a problem with them.
It was ok, found the flooring I liked, had to find someone to help for information. Overall it was good
They sent unskilled workers without enough material. Job was not completed timely and we never knew who was the lead contractor because their guys kept quitting. DO NOT RECOMMEND
This owner is indeed a BIG crook, he cheated many rug dealers too. the 1st review is much justified. i'm told by a rug dealer he will ruin someones business as he does not like to see someone doing well, as he has ties with the insurance companies, which he lies to get money from them too.
Purchased a beautiful 3pc bed after Hurricane Harvey...guess i don't have to say anymore. My bed had water spots everywhere from water damage (i was told the warehouse didn't get affected by Harvey). Bel employee Ann. Sharpstown, felt i should have opened the box before leaving the warehouse. Lesson learned Ann. Will not shop there again because of the lack of customer care especially after a storm.Renee
With the exception of the shower, the tiling in most our home was okay, but was overpriced for the quality of the finished job. The worst part is Gustavo's one year guarantee. In our shower, he didn't follow the drywall guides for the shower trim and we had to replace 4 24x24 marble tiles. The floor was even worse: Despite his assurances that his floor would drain, he built a floor that left puddles of water. The job around the drain was very unprofessional with sharp pieces of tile at awkward, uneven angles.But by far the worst: He scheduled 3 days in a row to come out, canceling each time when I called to confirm he was on his way. The third day he quit taking my calls or returning messages.His warranty is only on the work that doesn't have any problems.I attached some photos of his work: incorrect cut, marred surface, damage baseboard and no tile to cover the hole outside the molding.Find a different company to install your tile.
Very neat and perfect installation . The people are very friendly and finish the work in time. Exceeds the expectations
Found them on next-door gave them a shot and i was really impressed with there excellent customer service, the atmosphere, and what really sealed the deal or was their PRICES!!! I did my whole home and i saved nearly 30% other places where charging me out of the ass. I defently recommend them. They do have the better deals than the other companies it's really good quality as well.
Salesman was very helpful and knowledgeable. He discussed the pros and cons of each type of flooring and even helped us match the current hardwood to vinyl planks. The installation was speedy and the price was unbeatable.