I've been going to Berkeley for over 10 years; this year was the first year that I experienced difficulty in getting my glasses. I had gone 4 different times to pick up glasses that I was told was "in" not to have glasses there at all. It's an understatement to say I was upset. By the 4th time I requested a refund which I was granted. A few weeks later I get a call from Oscar to come pick up the glasses and Maria S. who told me my glasses were not only 'in' but she would mail or deliver them wherever I wanted. I was shocked because I thought this process was over after I got the refund. Maria was proactive in seeing it through. She had my glasses made by Berkeley not by my Provider because of the professionalism and SEE IT THROUGH attitude she exhibits. She delivered them today to my office; they fit perfectly and I'm a 'again' happy satisfied customer. She stopped me from going elsewhere next year and gave me faith that great customer service still exists. Way to Go Maria S! You went over and beyond and I appreciate you. You're a lifer.
Dr. Green is very helpful. My surgery went smooth as can be. HIGHLY RECOMMENDED! I booked my surgery right on their website: eyeexcellence.com I have recommended two of my close friends so far.
6624 Fannin StHouston, TX 77030
From Business: Eye Excellence is a medical facility that offers ophthalmology services. It provides treatment for cataracts. The center operates an optical shop that offers a collection of frames from the Fendi, Georgio Armani, Gucci, Prada and Flexon brands. Eye Excellence accepts several insurance plans and policies. It provides Crysta…
10728 Eastex FwyHouston, TX 77093
From Business: Welcome to OPTICALL, where the one-on-one attention we give our patients sets us apart from others in the field. we are more than happy to support all of our patients from young children to seasoned adults. We have a full service lab to ensure that your glasses or contacts fit you perfectly and that you get them as quickly…
8. Bay Vision
My entire family has gone here for years and always received excellent care. I think over the years we have seen all the doctors. They are all great and have been there a long time. I also like that the staff helps you get what is best for you and doesn't do a hard sell. I went to a different Do…
9. Eye to Eye
432 W 19th StHouston, TX 77008
From Business: The independently owned and operated Vision Source® Signature Eye Care center has it all, from comprehensive eye health exams to the latest trends in fashion eye wear. Our Optometrist are dedicated to serving your eye care needs promptly and professionally. As part of North America’s premier network of private practice opt…
I had cataract treatment for both of my eyes. First my right eye was treated and the lens was replaced. The next day my distance vision was measured at 20/30. Four weeks later I had the same treatment on my left eye and the distance vision on this eye measured at 20/20 the next day. A few weeks …
Eagle eye center has the oat patient and kind sweet employees for example chuxia (Trisha) was kind and has helped my daughter a lot, she has helped for about 5 months now and I really recommend eagle eye center for their awesome service -Peter lu
The most thorough eye exam I have ever had. My contact lenses used to feel dry and uncomfortable. I work on a computer all day. Dr. Cohen refit me in custom bifocal contact lenses. I love them. If you are having problems with your eyes, definitely try this Doctor.
19. Almeda Vision
Dr. Tran has been my optometrist since I was 5 and 20 years later she's my daugher's optomestrist.\r \r She shows you pictures of your eye, so you know whats going on. \r She even showed my husband he has high blood pressure because of the retina pictures she took. She is very nice friendly. …
Last night my son got something in his eye and was completely miserable all night long. I called Perfect Vision first thing this morning, and they got him in right away – and were able to remove whatever that foreign object was. I am so grateful to them! My son has gone to Perfect Vision for …
After being laid off last Fall, I COBRA'd my FSA account. In December. I went to the optical shop at the Weslayan location to buy Rx eyeglasses and sunglasses with my FSA monies. Oscar was extremely patient and helpful on both occasions I was there: first, to pick out frames and learn the costs involved, and second, the day I ordered multiple pairs, for all of which I needed certain tints, coatings, etc. Ordering was a time-consuming process, but we both wanted each pair to be exactly right. And they are! I picked up my new glasses today, and I am pleased beyond words. All is as expected. Thank you, Oscar, for GREAT customer service and for your patience, the lens tint suggestions you made, and for assuring that everything was perfect before I came to pickup my glasses. Great job!
This review was for my January 2014 visit, just prior to moving from Houston to the UK. Mark was wonderful!!! I needed to get a pair of glasses, which was something I was not prepared for and did not want (I did not have them and I was pretty emotional about getting them), and I had a limited amount of time before I moved. In the case the eye glass frame I ordered did not come in before I moved, Mark had the office frame (the one people use to try on) fit with my lenses so that I would have something to take with me. The frames that were ordered came in but Mark said I could keep the other pari too! Now I have two pairs, one I can leave in the car for driving and one to take with me! Thank You Mark!
This is probably the best medical office I have ever been in. A class act from start to finish. I waited about 4 minutes and then was called back by the assistant who checked my eyes and did all the work up. She was very professional and confident but gave you plenty of opportunities to ask questions and let you know that this time was all about you. I saw Dr Garza and he was Also great. He was very thorough and explained everything and why. Never appeared in a hurry. Then I got glasses and the gentleman really knew how all the frames would fit my face. What would work for my situation and what would not. Great experience and a top knotch office.
I have been going to Dr. Moss since 1990. She is an amazing eye doctor who cares very deeply about her patients. Her exams are thorough and she makes all of her own eyeglasses. She will spend the time with each patient to determine the best glasses and best contact lenses for each patient's eyes. I went to one of the major chains when I didn't have time to go see her and the prescription they provided in both glasses and contacts was the incorrect ones for my eyes. I went back to Dr. Moss and I can see the best I've seen in years. I won't be lured again by one of the bargains at the major chains!
The staff at Berkeley (Jamie, Glenda, Dr. Barker, Dr. Momeni, Dr. Sun) were all very helpful and supportive. There was hardly any waiting time: as soon as I got in (even 30 mins ahead of my scheduled appointment), I was seen. All my questions and concerns were answered confidently, leaving me assured. The actual surgery felt effortless for Dr. Sun and it was quick and painless. After the surgery during my check-ups, Glenda would occasionally ask about my well being. I felt very welcomed and appreciate the efforts of all the staff at Berkeley (Weslayan)
Watkins Eye Center had me feeling like I was on top of the world when I left. I was made very relaxed and comfortable. The nurses and staff are wonderful and make you feel like part of a family instead of just a number.I love the movies being played while we wait and Dr. Watkins - what can I say - he is the greatest. I thank him for letting me give him a kiss on the cheek for our picture. Thank you for my flowers which i was able to look at after my surgery and enjoy fully. i have and do recommend Watkins Eye Center to my friends and family.
Don't go there. I had a MOST unpleasant experience here. The doctor is nervous, rather rude, and very hard to communicate with. His employees are apathetic, act like they are too tired to help you, and wouldn't / couldn't help you even if they weren't so apathetic. They were also difficult to communicate with - not helpful, did not want to show me frames or answer questions about them, did not explain my insurance very well at all. I have to go back to get my glasses, but after that - I'M DONE WITH THIS PLACE!
Amazing! it is always amazing! The phone concierge, front desk, medical assistants and physicians are all fantastic! I want to mention one employee in particular… Margaret Hernandez. She has exceeded in meeting my optical needs and is always available when I have questions or concerns. Her customer service is unlike anything I've witnessed! She deserves a 10-star rating for sure! Thank you to all the staff and a BIG thank you to Margaret!! Please keep up the great work and friendly office atmosphere!!
Twenty year client. I waited at appointment date, and a walk-in was placed in front of me. While I waited for the walk-in to fill out all the forms, she was then taken in front of me. Optometrist said I need to have cataracts removed. I went to opthamologist and he said I didn't need cataract surgery. Went back to Tam Ha optometrist the following yea and was told I don't need cataract surgery. Why I went backafter this was to give them a ythird chance, but then decided to drop their services. Goodbye.