I love my credit union I been here for 17 years and I have gotten many of loans and even purchased my first vehicle through them. Very patient and professional. We like family in there and I wouldn't never leave them. They are understanding and compassionate and are willing to help every time.
The Doctors and assistants are great. The front staff is pleasant. I think they need to answer and return phone calls better.
Do not trust this banking institution!! Incredibly poor service!! They do not follow through on their promises!! If I could give 0 stars I would. In March 2014 I decided to downsize from a truck to a car. My credit was less than desirable after going through a divorce. I had financing already lined up though. While I was at the dealership a representative from this credit union was there. He told me he could beat the interest rate if I would agree to put a GPS device on my car and after the first year of making on time payments he would refinance the loan for a better interest rate. In August 2015 I tried to refinance and they wouldn't even talk to me about it even though each payment had been on time (more like early) and always for more than the payment amount with out a large deposit. The GPS device I agreed to put on my car was actually a device that would disable my car in the event a payment was late. Well this last month I had some fraud on my banking account from some online charges I had made. In the middle of getting that sorted out the Bill Pay check I sent the credit union was returned. As soon as I figured this out, I was the one who called the credit union to try to make payment with my credit card. They didn't have to contact me!! I was informed that the payment could ONLY be made in cash from this point on and NO future checks would ever be accepted. Guess what... they shut the starter off to my car. So I have no transportation to get to their or branch or even a shared branch to make the payment by cash and they wont accept my card over the phone!! Now I have extra charges from them including returned check fees and late payment fees, a late payment reported to my credit and still a disabled car!! I could have paid them before the payment would have been considered late. I initiated a wire transfer (which charged me a fee) and just waiting for it to process in order to cover all the fees, payment and get my car turned back on. Do not trust this banking institution!! Incredibly poor service!! They do not follow through on their promises!!
These cars look decent, but right when you drive out the lot the car is terrible! I paid 7,000 dollars for a car with a leaky roof, all the speakers blown out, and he would not even call you back. He'll pretend to take your number. Like the roof would leak so bad! It would smell for days! Who would do this to someone? This was my first car!
I can go to any dentist I want to. I am lucky to have that kind of money. I was in Houston and needed a crown fixed that another dentist did in my hometown of Denver. I got an appointment on a Saturday a 3 PM and they stayed late to solve my problem. What a great Team to stay late like they did. And affordable?? Half of what it would have been most places I go.Thank you guys!!
Really great service and professionalism , very friendly as well. I'll visit again soon in about three months
For my new credit card terminal, the existing rolls was too big, same size but it was thick.Stopped by at Credit Card Processing and picked the case of rolls for very good price.Employee was very courteous and professional.They also gave me complimentary cleaning card for my terminal.
I was recommended to Union by my insurance company. They were awesome, and that is saying a lot coming from someone who is terrified of dentists. Dr. Lalani was amazingly patient, understanding, etc. etc. The whole experience was unbelievably painless and for the first time in my life I am not terrified of the next visit.
Great staff! Awesome work and patient care.
iI have been a member for over 35 years always paid my loans on time. A few months ago I took them on a loan offer. so all I requested was 2,000 I could have gone somewhere else but didn,t. anyway they turn me down with a score of 8.5 because as they put it I have too many open accounts (with no balance) I will soon be closing this account.