They will work with you to finance I had no problem there. They will also do a walk through to show you what is what and how it works.We purchased a trailer around April to May of this year- As it came closer to my first payment due date I did not receive any information account numbers etc. about my loan to be able to make my first payment. I had to call the bank to chase down LONE STAR RV for the bank to "grace me" with no hit on my credit or late payment fee. at home my husband and I did pre-trip to be sure we had everything and to ensure we knew what we were doing. We take our family on our first voyage to find out that the weather stripping was not staying in place and therefor condensation from the AC was leaking into the slide out and caulking was needing to be re-done. This is after we went through a full walk through with the owner Gordon and he promised that the shop would go through every nook and cranny and insure that everything was up to date INCLUDING CALKING. I call the dealership with a copy of my warranty I believe her name was veronica at one point she proceeds to tell me I can read her the warranty but she already has it right in front of her... after I read the portion that does not list what is and what isn't covered I ask her where that list is and she doesn't know. So needless to say the shop has no time for us schedules us a month + out. Luckily I have family with RV knowledge that we were able to fix the problem and no further damage can be done. Now we move on to license plate and tags.guess what I still not have any and it is almost August. They have a copy of my first set but no clue as to where they mailed them too. My second set I was told was mailed on 7/18/17-I just got off the phone with Priscilla and they are actually sitting up at the front desk.The gentleman that takes the mail to the post office takes it as his discretionTHEY LOST (OR MISPLACED) MY PERSONAL INFO!THEY DO NOT ACTUALLY GO THROUGH THE ENTIRE RV AS THEY SAY THEY DO!
We had a rusted in 2" hitch that couldn't be removed for love or money. With the stealth of a station and the Braun of a forklift, the rusted piece slipped right out! They can handle the toughest hitch problem you have! Highly recommend ded!
Four years ago, we bought a Fleetwood Southwind from Best Preowned RV. I have never worked with a company like this. They stand behind their coach's, if something is wrong anywhere on the RV, it is taken care of prior to delivery. After we bought the motor home, a couple of months later we ha…
Romero was very helpful today. I called looking for a garden tub for my mobilehome and let him know I was trying to find a close location to prevent freight charges. He didn't hesitate to find me a place close by in Austin, TX with the same price and tub I need. Thank you Romero!
I cant say enough about their service. We were passing through Houston and had need for service on our RV 2 times in the last 5 months. Both times we took it to RV Masters. Unbelievable customer focus. Freindly and supper Job. We did have a couple issues after the service but that is how y…
Was turned on to these guys by my racing club out at Texas Motor Speedway. Their trucks have lift-gates which is perfect for low-clearance racing vehicles. Myles, the driver, really knows his cars. Since it's a race car, they rolled it on in neutral instead of starting it.
7. Amazing RVs
8464 Gulf FwyHouston, TX 77017
From Business: Amazing RVs is designed from the ground up with YOU in mind. That’s why we post all our prices up front and take a no-hassle no-haggle approach to selling. That’s why we eliminated the mystery man who negotiates with you through a powerless salesperson. That’s why we only sell campers from reputable manufacturers that we k…
5050 North FwyHouston, TX 77022
From Business: Houston's choice for quality Truck Caps/Camper Tops, Tonneau Covers, Bedliners, Grille Guards, Tube Steps and Running Boards, and other truck mods. Installations while you wait!
7401 North Loop EHouston, TX 77028
From Business: Al Tucker Trailers is a full-service trailer shop specializing in vans, flatbeds, car haulers, straight trucks, moving vans, heavy haulers, chassis, reefers, containers, specialized equipment and more. We do major and minor repairs including re-arching and straightening on RGN's, flatbeds and step decks. In addition to eve…
They will work with you to finance I had no problem there. They will also do a walk through to show you what is what and how it works.We purchased a trailer around April to May of this year- As it came closer to my first payment due date I did not receive any information account numbers etc. abo…
Love this place and these people! Inherited an RV from a relative. I know nothing! Mitch guided me through everything and told me where to go to get driving lessons. He even did a once over and fixed some deficiencies, and we are good to go! Y'all rock!!! Extremely professional and friendly.
PREPARE TO BE PIPPED OFF!I TOOK A MOBIL KITCHEN IN TO HAVE THE GENERATOR REPAIRED OR REPLACED. I HAD DONE FILLED THE TECH IN ON WHAT WAS GOING ON WITH THE UNIT. I NEVER HEARD FROM THEM SO I CALLED. THE TECH TOLD ME HE HAD STARTED THE UNIT AN VERIFIED WHAT I HAD SAID AND ORDERED A NEW END (THE GENERATOR ITSELF). 10 MINUTES WORK...CHARGED 2 HOUR LABOR..314.00 NO EST NO AUTH. I ASKED FOR A PRICE EVEN IF BALLPARK...WAS TOLD HE WOULD CALL LATER WITH PRICE...NEVER HAPPENED. I CALLED A THIRD TIME AND ADVISED OF TIMELINE....WAS TOLD NOT TO WORRY WOULD BE DONE. AT THE END OF TIMELINE I WAS CALLED AND SAID GEN WAS IN AND WAS CHANGING OIL AND FILTER, FUEL, AIR ECT.I ADVISED I DO THAT MYSELF..USE MOBIL1. I PAY 54.00 FOR OIL. THEY CHARGED ME 189.00 FOR OIL ONLY. OIL COMES IN 5QT JUGS 27.002 REQ...DUMB ASSES BOUGHT 10 1 QTS CONTAINERS WHICH ABOUT DOUBLES THE PRICE. 85.00 FOR A 22.00 AIR FILTERI FOUND THE HEAD THEY REPLACED FOR 3200. THEY CHARGED RT AT 5KAND 20HR LAB TOTAL FOR 8 HRS WORK
The guy is such a jerk. I called to ask him how much he could move my RV for and I gave him all the information, except the size because I didn't know it. Then, I asked him if he could give me at least an estimate with all the other info I had given him and he yelled at me "GIVE MY THE SIZE THEN!!!" He was rude throughout our entire conversation. Then I said "Thank you" and he yelled "YOURE WELCOME" in a rude,sarcastic way.This is not a way you talk to customers and will definitely be taking my money somewhere else. You guys are better off with HAPPY CAMPER MOVING SERVICES. They treat you with great respect and are cheaper, unlike this jerk!
Fast, fair, done rightI had a trip planned and could not wait 4 weeks for the dealer to replace my macerator pump and switch. Angie's list gave great reviews, and they took it on Tuesday and had me out by the weekend. Wow. No rip off price either. Bye bye dealer...I'm a believer in Felton's.
We have been wating on parts for nearly 8 months. Never got a call back and every time I call they know nothing about the parts. The service employees have No initiative to call and see what's taking them so long. I finally had to cancel the order and go elsewhere to get service. Not recommended to anyone. I have never written a review especially a bad one but service there was ridiculous.
I had an accident with my motorhome while travelling thru Houston TX on a weekl-end. Feltons RV Service drove 20 miles on Monday morning, acessed the damage, drove the coach back to their shop and repaired it within 4 days. They even allowed me to stay in the coach on their property and provided 50 amp service and water hook-ups for me. The finished roduct was excellent. Mitch, the owner and his staff could not have been nicer or more helpful to me. I would highly recommend this shop for any repairs needed on any make or model RV.