Not customer oriented. Answered the phone like I called a residence. Call a different location that is professional because this one, differently isn't that.
410 Old Galveston RdWebster, TX 77598
From Business: *We Accept Deliveries *RV Boat Parking *Personal Code Access *Business Record Storage *Online Payments and Reservations *Residential & Commercial Tenants Welcomed *Insurance Available
4650 S Sam Houston Pkwy EHouston, TX 77048
From Business: Volvo Rents With over 130 locations across the US and Canada Call us now to reserve equipment or find your nearest Volvo Rents store: 888-279-9319. When you walk into our rental stores, we see a customer, not a dollar sign. At Volvo Rents, it's not just about renting you equipment; it's about our working together to get th…
It's a waste of money. Stay away please....They don't teach you manual truck driving, pre-trip inspection, 45 degree / 90 degree backing and much more. They say 400 $ for everything (2-3 hours of driving included)..lol and then if you want more then pay them another 200 for 2-3 hours of more driving and finally they make you to pay 700 to 800 $ for no reason.They have one old flat bed truck that breaks down half of the time. They trick you by saying some stimulation programs which is fake. It's a video game that they have and teaches you how to do the truck stimulation.Bottom line is Houston don't have any good CDL school except (HCCS, Lone star college etc). If you have money then pay 3000 $ to some school and get 160 credit hours or sign up with some big companies with a 1 year contract so they can pay you.You need one year of experience anyhow so do it right from beginning instead of wasting 500 to 1000 $ which has no value. If it was California then yes there are lot of good private schools but not here in Houston so you don't have any choice.CDL Express........BadAAA CDL School...........BadClass A CDL/ CDL ACDL.........BadCDL Felipe............BadWalter White.
rated 1 star, because i couldnt give them 0 stars.their cars smell like Urine....and they are very sticky...what do they do to these cars?
I wish I could give negative stars. They are refusing to give me a receipt. Who does that??? Run far far away.
Utilize this place if you need a truck only! I did $495. Don't expect them to kiss your ass. I didn't. Expect small pointers from them. Now the trucks were small and easy to maneuver, and handle, but I have to say the brakes sucked!! lol, way too sensitive. lol. I saw they owned 3 trucks. they honored all appointments scheduled. I use them for what I needed $495 later, got my class A. see ya!!
I've dealt with this business for more than 2 years. This most recent experience was so bad that I'm now switching trucking companies due to the bad customer service and total disrespect of the employees operating the front desk. Not only did the battery die on their truck 30 mins after we picked it up. The company felt as though the most positive course of action was to blame us and then attempt to charge us additional fees for sending a mechanic out to service their own equipment. Their behavior was 100% unacceptable. They avoided being solution oriented and cost me 4 hrs of downtime while waiting for their mechanic to show up. I highly doubt we will do business with this company again.
CDL EXPRESS did exactly what they advertised. They helped me get my cdl. Took several tries (wont say how many) I even left with their keys once. They never said a word. This is a truck rental company, not a driver education school. They stuck to their policy though. Try till you pass. One rate, unlike some of the other companies.
People, hear me and hear me well! Be wise and take my advice and read the words that I list about this company, at least this location. I would not give ONE star rating to this company if I had the option. This company is THE WORST company because they run this business VERY unprofessionally and lack HIGHLY communication.They rented us the truck and the guy who rented us the truck never stated ANYWHERE about a holiday. Since there is a holiday on Monday (Labor day), the office, to rent, would be closed, therefore, we would have to keep the truck until Tuesday, but continue getting charged for it.By doing this, they could keep money rolling in for them while they choose to close for 2 days because of the holiday. This is a CROOKED way to roll money in for their business, ANY business... and in my opinion, these people are crooks!!! I advise you folk to stay AWAY and rent from another company if possible.This company had a sign on the door that stated they closing for two days so people were going to be charged up until they open again....THIS IS WRONG!!!! This is a TERRIBLE way to run a business and to STAY in a business!!!!!!!! Budget rentals has lost our, and I hope many other people's too, business FOREVER!!!!!!
It's safe, I guess.... But it is LOUD. People play loud music at every hour of the day and night, and the walls are extremely thin. Not to mention, one of our toilets and our kitchen have flooded twice in the past nine months because of plumbing issues and the toilet floods because it isn't sealed properly, meaning we get s*** smelling sewage water in the bedroom, and they didn't do anything to seal the toilet the first time this happened. They came in and vaccumed all the water out but we are now having to use a giant fan under the carpet for six hours with OUR electricity. The parking lot is also in horrible condition, full of pot holes and the handicap spots are marked with cheap paint that faded after a month and no signs.
I want to express how happy and satisfied I was when I left this uhaul facility. The husband and wife, Billy and Glenda Driver were extremely nice and hold a very professional courtesy to their customers and for that, I will definitely come back to this particular uhaul because of Mr and Mrs Driver. Thank you, again Billy and Glenda - y'all were the best!