Mr. Johnson's price to fix my alternator and struts were very reasonable. I went to another mechanic and he was trying to tell me that I need additional work. Luckily, a co-worker referred me to this shop and my cost was 1/2 of the original quote. Will definitely return.
1. Brake Check
DO NOT GO HERE! I went to Brake Check because my brakes didn't work on a couple of stops. They quoted me $400 worth of labor and parts. Then, told me to come back the next day when the parts would come in. I couldn't even leave the parking lot because my brakes barely worked. I told the mechani…
3. Brake Check
I like brake check because they have the best customer service that I have seen since I have moved to Houston and Ben was very helpful and knowledgeable about every thing that I need fixed on my car. The service was fast and I thought it would take 4 hours or more but these guys are good!!!!
4. Brake Check
As a result of Brake Check?s general business practices and work performed on my son?s 2000 GMC Yukon at their South Loop W location in Houston, their gross negligence led directly to his death and the tragic death of two other young adults on August 8, 2004. In connection with a civil suit I br…
5. Brake Check
I had an alignment done to my vehicle a day before I drove back to CO. Unfortunatly they had removed all four tires which is understandable for an alignment. What I dont understand is why they DID NOT use the proper tool to remove the damn lug nuts. What ever tool used to remove the nuts was to …
8. Brake Check
I went there in october and they said i needed $500 worth of stuff for my breaks so i got it. After i got it done it was making a clicking noise and when i took it back they said nothing was wrong with it, so i thought it wasnt my breaks. I went to NTB in match and they said that no was my break…
125k Chevy Silverado, breaks never touched. Requested estimate Tomball Brake Check. Truck put on rack, wheels pulled, estimate ($500). Made an appt. Billed $453. Got home rear wheels smelling bad and hot. Took vehicle back, now the calipers need maint. another $80. Nothing said on first estimate…
19. Brake Check
don't go to this place they do don't know what they're doing I told him do not do the back brakes are good they did them anyway they took them apart and they could not figure how to put them back together went there at 9 o'clock in the morning didn't get out of there till 3. when I was there a g…
20. Brake Check
NOTE: NEVER GO TO BRAKE CHECK, THEY ARE LIARS, DISHONEST, AND COMPLETELY SCREWED UP MY CAR AND PUT MY FAMILY'S LIFE IN DANGER TWICE.I went to this Brake Check location for a simple $30 oil change and left with the worst auto service I've ever had in my entire life, two incidents where my family'…
23. Brake Check
This was my first time going here it was prompt 10 service the guys were professional customer service is key with me and they did an excellent job there was 1 customer infront of me and the guys apologized for wait over and over GREAT STAFF WILL VISIT AGAIN!!!!!!!!
125k Chevy Silverado, breaks never touched. Requested estimate Tomball Brake Check. Truck put on rack, wheels pulled, estimate ($500). Made an appt. Billed $453. Got home rear wheels smelling bad and hot. Took vehicle back, now the calipers need maint. another $80. Nothing said on first estimate or pad installment. Went home, same bad smell and super hot. Left truck in the driveway in case it caught fire. Back to BC. This time replaced calipers and hoses to the tune of $535. We had a discussion about the labor charges and cost of the calibers. None of this was mentioned or even suggested on the initial estimate. Brent the employee who did the work was and is great. The shop mngr, the who did the estimate not worth a damn. Will not ever go back to BC nor give a positive recommendation.
DO NOT GO HERE! I went to Brake Check because my brakes didn't work on a couple of stops. They quoted me $400 worth of labor and parts. Then, told me to come back the next day when the parts would come in. I couldn't even leave the parking lot because my brakes barely worked. I told the mechanic. He said he would put them back to where I started. This made me leery and I didn't go back. I went to another place. They did a brake flush and bled the brake line (got the air out it) and I was good to go. To be sure, I went to a third place and got a brake inspection. They said, "no problems."
I've been bringing my cars to this shop for over 15 years. I ONLY use the Ripley shops as they have ALWAYS treated me fairly, kindly, and honestly. They have outstanding service, reasonable prices, and I TOTALLY TRUST them. Thank you all for YEARS and YEARS of excellent work on my cars, I LOVE RIPLEYS!!!!
I have been taking my Grand Prix to Ripleys since 2000 for all needed repairs, etc. I took my Silverado to them before that. have been extremely pleased with ALL work completed in terms of service and pricing EVERY SINGLE TIME. I would NOT take my car ANYWHERE else. I totally trust this wonderful, family owned business. Thank you all for your honesty, hard work, and dedication.
My friend recommended this shop to me, took my car in, they found what was wrong, gave me a ride home, charged me a fair price, and were very nice! I would also recommend to anyone!
This is Tommy Ripley of Ripley's Muffler and Brakes.I am writing in response to your dissatisfaction of the charges for your repair. I tried to investigate this situation and my Manager is not familiar with your car. I would love to clear this up. Please call 281-444-3885 and ask for me.It is true that technicians beat the estimated time quite frequently. The times are based off of a nationally recognized Labor Estimator. At Ripley's we pride ourselves in taking care of customers. Please feel free to call with any concerns.
Fernando's automotive has always treated me honest and fair
GREED. Have done a lot of business with them only because they are convenient. Took car in for exhaust repair. Was told by Mgr that it would take 3.5 hrs at i believe was $80 hr, not quite sure. the tech finished in 2 hrs and 45 min. went to pay and was charged the full 3.5 hours. Questioned Mgr and his exact words were "i can't help it if he's good and finished early. Any other tech would have finished in 3.5 hrs" After going back and forth with this moron i just paid him and got out. Never again. Nothing but greed even after all the business i gave him. Plenty other muffler shops out there that can do a better job. I even had to tell the tech to level the mufflers he put on or he would have just left them crooked.
I'm not much for writing reviews, but felt like after all of these years it was time. I've been going to Ripley's for well over thirty years. I've always been pleased with the service and feel as if the people that work there are like family. I notice some negative reviews and that's unfortunate, but I guess that's going to happen no matter what business you're in. Ripley's is a family owned business that's always treated me and my family and friends farly. If there ever is an issue, you can talk directly to the owner and they will explain things and make them right. I know when I go there that they will be honest with me, treat me like family and an old friend, and fix whatever needs fixed without charging for a lot of other things like a lot of other shops I've been to. I can't tell you the number of times I've seen them help people with minor issues and merely send them on there way without a charge and tell them to come back when something needs fixed. A small business does not stay active for forty years in this day and age without being honest, and treating people fairly at a resonable price. It warms my heart to still see a small family owned business operating in Houston, that stands behind it's work, treats you like one of there own, and is always there&willing to help if ever there is a problem. I've dealt with many repair shops over the years, and this is by far the best, with a staff that's been there for many, many years. It's nice to know there are still businesses that put the customer first, treat you like family, and really care for you and your problems. God bless Ripley's and their staff.