I definitely DO NOT recommend this company, their worker that goes by the name of "Ever Gonzales" did not only show up for my carpet cleaning he was extremely rude. Besides the awful carpet cleaning that he provided he kept making disgusting perverted comments. Please look else where, I also over heard him on the phone speak horribly to whomever was at the other end. I just wanted that man to leave my property.
10511 Apple Bloom Way # 400Channelview, TX 77530
From Business: For over 65 years, Blackmon Mooring & BMS CAT have been the number one resource for cleaning and restoring homes and businesses. We've built our reputation as experts who get the job done right.
I have very old dog and she sometimes has accidents. I thought I was going to have to throw out my sectional. Its less than 2 years old. A couple of friends recommended steam local. Not only were they able to get the smell out they were able to get the dark spots out as well and the best part wa…
Houston, TX 77038
From Business: Welcome to our page!We are a full service cleaning service located in Houston, Texas. We can clean anything from houses and apartments to Office buildings. Whether you are looking for a commercial cleaning company or residential cleaning company we are the company for you. We do both deep one time cleans and basic everyday…
8950 Westpark DrHouston, TX 77063
From Business: antastic Carpet Services is a third-generation company serving the Houston Area since 1979. It was started by my grandmother Thelma McGury and was run by my father James W. McGury II. I have been involved with the business since the beginning and have owned the company since 1991. We are currently staffed with myself, Jame…
12615 Jones RdHouston, TX 77070
From Business: Since 1978 We Have Provided Expert Commercial Cleaning, Janitorial, & Building Maintenance Including, Window Cleaning, Carpet Cleaning, Floor Waxing & Coating, Construction Clean-Up, Pressure Washing, Water Extraction, & Tenant Move-In/Move-Out Cleaning. Our Service Area Includes Greater Houston, TX, College Station, Austi…
15108 Lee RdHumble, TX 77396
From Business: Kingwood Carpet Cleaning has been serving Kingwood since 1978. We provide services for residential and commercial projects. Our services include: * Carpet Cleaning, Stretching & Repairing On-Site Wet or Dry Upholstery Cleaning, Drapery Cleaning Spot Removal Smoke & Odor Removal (Including Pet Odor Air Duct Cleaning. Kingwo…
I had an exceptional experience working with David at David Oriental Rugs. He helped me with my water damaged rug. He was professional, honest, and straight forward. He went the extra mile to help me, and I was amazed by his experience and knowledgeof Oriental Rugs.
This owner is indeed a BIG crook, he cheated many rug dealers too. the 1st review is much justified. i'm told by a rug dealer he will ruin someones business as he does not like to see someone doing well, as he has ties with the insurance companies, which he lies to get money from them too.
Houston, TX 77021
From Business: Call For Free Estimates 27 Years in Business You have a friend in the flooring business
5829 W Sam Houston Pkwy N Ste 307Houston, TX 77041
From Business: DryMore, winner of the BBB award for excellence 2010 through 2015. Call and talk directly to one of us, day or night, NEVER and answering service. We will answer your questions and have a crew on their way immediately if you need help. We have teams ready to respond DAY or NIGHT to any flood situation broken pipe water dam…
Very professional technicians. They arrived on time and finished quicker than I had anticipated. I will be calling them in the future and recommending them to all my friends and family
I didn't clean my air ducts for 7 years and got 3 crazy quotes from different companies , let me tell you there's a reason why these guys are number 1 at yelp with 5 star reviews !!!! They were true to their word , I was provided with a quote over the phone with Tammy who was extremely professio…
From Business: Now in our 5th year, Clean Tile and More is locally owned and operated.Â Home of the free demonstration and estimate, we want you to know what to expect before we do any work.Â Most of all, we are committed to helping you love your floors again.
Maria was wonderful! Very nice, professional, and thorough. I really appreciate all of the work and help she gave me during her visit. She was happy to help. Would definitely have her come out again! And the manager Elizabeth, was just as awesome! When I called to schedule my service I had so ma…
Carpets are very important, but I know that I can always get mine cleaned without a big hassle. Thanks!
When setting up the appointment Rick went over all cost up front and any additional cost if I wanted additional services. When I got the quote I was happy with the cost. Scheduling was worked around my time and not theirs. My tiles never looked so clean.
I have been a happy customer of Serenity's for 8 years and I will never go anywhere else. Their staff is always knowledgeable, friendly and prompt and their prices are great! They have brought life back to my area rugs and upholstered furniture and keep my carpets looking great.
The service was prompt and the men were very courteous. They gave me an estimate according to the amount of staining and square feet. We had adopted two dogs who were untrained and we had serious stains and odors. The price was fair and they worked quickly and professionally. I have never had a better cleaning job on my carpet. It looked almost like new, and we have had it for at least 10 years!
It was perfection! First, their employees, Ryan and Colin, were without a doubt the nicest service people I have ever had in my home. Uniformed and perfect manners! Their work was exceptionally thorough and their attention to detail was awesome. They put the furniture back and left the place looking better than when they arrived. I have used Coit for past cleanings, and I don't think their truck equipment gets the water as hot as Serenity's truck mounted steamer. (I won't ever use Coit again. They stood me up for an appointment!) Serenity has my future business.
DISHONEST people. BAD service. STAY AWAY from this SCAM company.1. They lied on the timing, and made me waiting for more than 2 hours.2. The owner lied on his role; pretended to be a regular employee to avoid the responsibility.3. They cheated on the price, refused to honor the coupon when they came to my house, and asked for $25 for just coming to my house, which is never mentioned before they came.4. They lied on the methods of payment they accept. They forced me to pay cash without providing receipt, but later I found out their website shows they accept credit card, and etc. (This may be related to their lies on tax as well.)5. They cheated on the service. They finished 5 rooms in about 15 minutes. The work was no better than my own regular vacuum cleaner. Basically they didn't really clean anything!Their coupon is a SCAM, which looks attractive, but don't be TRAPPED. STAY AWAY from this SCAM company.
It was perfection! First, their employees, Ryan and Colin, were without a doubt the nicest service people I have ever had in my home. Uniformed and perfect manners! Their work was exceptionally thorough and their attention to detail was awesome.
AWFUL!!! Terrible service and rude management!!! We hired this company to do our carpet cleaning. We were quoted somewhere between $175 to $200 to clean 4 rooms.I take off from work to meet the workers at 11am, the technician arrive 4 hours late from original appointment time, walked in without even looking or examining the carpet or the size of the rooms, giving me a bill of $359 plus tax. After 20 mins of dishonest statements; he said that I was wasting his time and he cannot charge less than $295.
Totally a rip off!! BE AWAREBe careful, these are bad people. Seems they have a habit of bullying people and making up lies to cover their aggressive sales tactics.This company tries to give the impression that they are a company owned/franchise operation in different cities whereas in reality they are a telephone/internet operation that uses independent not licensed local individuals/small companies that they parcel jobs out to complete.
Mistakes happen, and when it comes to owning a carpet or rug, mistakes usually mean stains. The plush softness of carpet and rugs comes with a price: the time and care required to clean them. Cleaning your carpet or rugs can require some extra work and special techniques that differ from typical hardwood or tile floors. In some cases, you may even need to hire a professional to get the best results.
For minor stains or routine cleaning, it's possible to effectively treat a carpet or rug yourself. If a thorough vacuuming doesn't get rid of dirt in certain areas, here's how to tackle them on your own.
A number of liquids can stain carpet or rug materials, including wine, coffee, nail polish, or blood, to name a few. Depending on what caused the stain, the carpet or rug's material, and how long it's been there, you may need to use different techniques or cleaning supplies to get rid of it. In general, though, keep the following ground rules in mind for stain removal:
- Apply a cleaning solvent directly on the stain, if needed, and allow it to soak in for a few seconds.
- Use a damp cloth to blot the spot. Don't scrub or apply too much pressure, as this might only further embed the stain into the carpet or rug.
- Rinse the cloth and continue blotting until the stain is removed.
Take these steps to remove a stain as soon as possible to prevent drying.
Some stains may come out with little more than water or a mild soap. More serious stains may require a solvent to make removal easier. The best solvent to use depends on what caused the stain.
-Water-soluble stains: These include berries, cola, food dye, jelly, mud, washable ink, or wet paint. Mix a solution of 1/4-teaspoon nonbleach detergent (or white vinegar) with 32 ounces of water.
-Dark water-soluble stains: Chocolate, coffee, mustard, tea, wine, and bodily fluids often stain much more readily than other water-soluble materials and need a different solvent. Use 1 tablespoon of ammonia mixed in 1 cup of water first. If this doesn't work, try combining one part chlorine bleach with five parts water. These solvents may remove color from certain fabrics like wool, so check with the manufacturer for the best cleaning method.
-Oils and waxes: This would include glue, gum, nail polish, and cigarette residue. The best way to clean each of these varies - some may need to be simply scraped off or, if possible, frozen to make it brittle and then chipped away. Most glue can be dissolved and removed using a solvent like rubbing alcohol. Nail polish may also be dissolved using rubbing alcohol or with nail polish remover containing acetone.
Why You Should Hire a Carpet Cleaner Service
Unfortunately, some stains may prove difficult to remove using household products. In any case, vacuuming and spot cleaning may not be enough to get your carpet or rug looking like new again. That's why many homeowners opt to hire a professional carpet cleaning service on a regular basis, around once every 12 to 18 months.
When it comes to heavy-duty carpet cleaning, you have many options to pick from. The two most common methods for cleaning carpets are steam cleaning and dry cleaning.
Steam Cleaning Carpets
Steam cleaning is a common method for professional carpet cleaning, but the name is somewhat misleading. Steam-cleaning services use machines that utilize hot (but not boiling) water in combination with a vacuum. The water is heated inside the machine and sometimes mixed with detergent before being sprayed directly onto the carpet. At the same time, a vacuum sucks up the water almost immediately after hitting the fabric. The hot water extracts far more dirt and stains than would be possible by hand.
Cleaning machines using hot water extraction can be purchased or rented for home use, but they aren't always as powerful as what professional cleaning services use. Improperly drying the carpet may also cause bacteria or mold growth. Professional cleaners also employ a number of other methods to pre-treat the carpet and ensure adequate drying. For these reasons, professional carpet cleaning may be preferable to do-it-yourself methods.
Carpets or rugs can also be thoroughly cleaned using a dry-cleaning method. As the name suggests, there is much less water involved in dry cleaning, which means the carpet can be ready to use in less time. Using powerful solvents to break down dirt and stains, dry cleaning puts less physical stress on the carpet, and thus might be better in the long run. However, dry cleaning is usually more expensive than hot-water cleaning services. In addition, the chemicals used to dry clean carpets might irritate pets, people with sensitive skin, or anyone sensitive to strong odors.
What to Ask a Professional Service
Before choosing a professional carpet cleaning service, make sure you will be getting what you paid for by asking the right questions and doing your homework.
Decide Which Method to Use
Again, there are pros and cons involved in using a hot-water-based cleaning service or dry cleaning. Take into consideration not only cost, but how long the process will take from start to finish, including drying time. Also take note of the material your carpet is made from, and consult the manufacturer if possible to learn about the best ways to clean it. If you or your family is sensitive to any chemicals, be sure to keep this in mind and ask about what chemicals are used.
Research Online or in Person
You can find reviews of most professional carpet-cleaning services online, as well as information about a company's specific process, the chemicals used, and cost. It's also wise to ask friends and family members about services they've used in the past to get a recommendation. Don't always go with the service offering the lowest price, or hire a service who advertises door-to-door or over the phone, unless you have done thorough research on them.
Ask About Employees and Services Offered
Carpet cleaning services will be entering your home, potentially while you aren't there, so you want to feel comfortable with the business you trust with this responsibility. Ask if the company conducts background checks on employees, as well as if they are insured in your state. Without liability insurance, a mistake that results in damage to your home or furniture may be your responsibility to pay for.
Getting a Quote
If you've found a carpet-cleaning service you can trust, ask to get a quote. This may involve specifying exactly what services you would like performed, as well as the size of your home's carpeted area. Make sure you understand exactly what is included in a quoted price. Some businesses may charge extra to move furniture, clean stairs, or use special treatment methods. It's also common for businesses to sell customers on products and services they don't need. Don't hesitate to ask questions if any detail about the quote is unclear.
Choosing a Carpet Cleaner
If you instead want to rent or buy a carpet-cleaning machine to use yourself, you have many options to pick from.
Since heavy-duty carpet cleaning isn't a frequent activity for most homeowners, many choose to simply rent one of these machines. Of course, renting is usually much cheaper than owning a machine or hiring a service, which is the biggest advantage in this situation. But not all rental units perform equally, and some might require extra drying time or the use of special solvents that will cost more. There's also the time and effort that goes into carpet cleaning - renting a unit means you must also move furniture yourself and pay close attention to ensure you're operating the unit correctly. Making a mistake could mean damaging your carpet or the unit itself. Also, improperly drying carpet could allow harmful bacteria and mold to grow. Before renting a carpet cleaner, make sure you're up for the task at hand.
Owning Your Own
Homeowners can purchase carpet cleaners ranging from compact units to full-size industrial-strength machines. Besides price, take note of the features of a unit and compare them to what you most need from a carpet cleaner. Some models specialize in removing allergens from pet hair, while others may work better on tough stains, for example. Another key consideration: Make sure you have room for it. Some carpet cleaners can be bulky and require ample storage space.
Other features you may want to look for in a cleaning unit include:
- Attachments: Some models include special attachments that work on upholstery, stairs, bare floors, or small spaces.
- Brushes: Some units may not use a brush to agitate the carpet, while others might use a stationary one or multiple actuating brushes.
- Hose length: Bigger machines can be hard to maneuver around a room. Having a detachable hose of considerable length can make it easier to clean open spaces as well as more cramped areas.
Make the right choice in carpet cleaners by considering all the options available to you and how they fit into your needs and budget.