Thanks good service, good prices just needs improvments on parking lot., my second purchase with them..
4201 Main StHouston, TX 77002
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I waited over 2 weeks for the technician to come to the house. While waiting, I received for the appointment I received the part needed for the rep…
4245 Richmond AveHouston, TX 77027
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I went to ferguson on richmond a few weeks ago to pick out some new faucets and lights for our house and i was very impressed... the showroom is bea…
30 Lyerly St Ste 1Houston, TX 77022
From Business: In business since 2002, our mission is to provide the best equipment and service possible. Our selection of new and used equipment will amaze you - and so will th…
10503 Altonbury LnHouston, TX 77031
SCAM WARNING!!: my fridge stoped cooling so I contacted ericks appliances,they charged me $50 on the spot to set up appointment the next day which the “technician” was late 4hrs. It happens no problem. The “technician” gets to my home and leaves in less than 10 min diagnoses it’s a bad compressor. It comes out to be a $450 to $500 bill. It threw some red flags so I decided to do some research. Thanks to google and YouTube I was able to diagnose my fridge in less than an hr. It happens to be my relay switch wich I purchased the same day for $23. Replaced it myself in less than 15 min. My fridge is working perfectly fine now. WOW.. BTW I purchased the relay switch from ADVANCED APPLIANCES on 35 in front of McDonald’s. They were very helpful and even helped me on telling me how to install the new relay switch. Talked to Erick personally did nothing to make it right.
This contractor is horrible. The control panel of the microwave in the house doesn’t work, I filed claim through American Home Shield and a technician from Hornet doagnosed the problem Inc August 3rd. According to the technician’s report the malfunction of the microwave is caused by the leaking of the roof, which is ridiculous. The kitchen is on the first floor, there is no rain in Houston for a long time and even the second floor has no leaking at all. There is no way for me to believe that the problem of the microwave is caused by the leaking of the roof! Stay away from this contractor!
Excellent customer service!!! Appliances are in great condition and fairly priced. Sarah and Cesar are amazing and I received my refrigerator and washer and dryer the same day. I highly recommend Sunset Appliances,
Bought all my appliance at K & N . That was 14 years ago. Still trouble free. Oh my washer and dryer to. And my daughters dishwasher. All working smoother than silk. David C.
Please do not buy from these guys..i purchased a washer and dryer from their Spring Location and a week later starting having issues with the appliances...they initially came out to fix the problem but from there it got worst. Eventually after numerous attempts to fix the items and 90 days passed I was informed by the store my warranty has expired...I am highly disappointed in this company who won't even attempt to rectify the problem
Bought four appliances from them two years ago , when I first got my house and there still working great!! Vast inventory to choose from, and great prices, and thank you Mr peter for the good deal on the freezer.
They only have one guy for our area to do repairs; and he threatened to kick our 15 pound therapy dog a miniature Schnatzer. The second time our stove broke we asked for someone other than him to fix our stove and they sent the same creepy guy back again who refused to fix the stove unless we "locked our dog up". Originally we filed a complaint to GE about the guy which was ignored. He is not the kind of person you want to have coming into your house; he's pretty scary. And to boot the stove has broken 2 times in the past 3 years and it is a high end GE Monogram. Bubye GE.
The Houston location is the worst. Tony is the rudest person ever. You should stay as far away from this place.
Avoid completely, they sell nothing but junk. I bought two washing machines from them, and both of them inevitably broke down; which they blamed us for when they stated we were "overloading" them and not using them properly. This is despite the fact that only two people live in my household and we don't do heavy laundering.The last one I bought from them was in December 2016, and the woman gave me a 4 month warranty on it. After four months, the washing machine transmission gave out so the spin dry function was not working properly and the clothes were soaking wet after washing. I called them and asked them if they could help me since the machine was out of warranty, and they said I would need to pay $175 plus taxes to get it repaired, and it would take 5 to 7 days. This was almost the price of the actual washing machine itself.Now this to me was unacceptable, because no way in hell was I going to give them any more of my money so they could give me junk in return. Plus spending that much money on a used washing machine is nonsensical. What they should have done is either given me a partial refund, or fixed it free of charge.I understand that when I buy used appliances I am taking a risk. But when not one but TWO washing machines break down just a few months after buying them, they were nothing but junk to begin with. In hindsight, I should have known that they were selling junk because the first washing machine I bought from them had so much dirt and gunk inside of it, that it had to be cycled several times to clean it all out before you could wash clothes in it. A hard lesson learned, so I am posting this review to make sure that other people don't fall into the same trap that I did. There are better places to buy used appliances from, and Eric's resale shop isn't one of them. The only positive thing I can say about them is that they honor their warranties, so if you feel the need or want to buy something from them, make sure you get the "extended" warranty because there is a significant chance that what you buy, will end up crapping out a few months later.