Food wasn't worth the price and the server basically forgot we existed and the manager came to our table to gossip about employees....thumbs down
We ordered five meals and none were right. My son ordered off the kids meal and received the item off the regular menu, my sister ordered a roast beef po-boy and we had to ask for the dipping gravy, my wife's order came out five minutes after the others and the unions were at least 1/2 inch thick, my order was suppose to come with onions on it but did not. We sent my sons order back and when my wife's order finally came out, I asked how long it would take for my sons order to come out and the waitress said she did not know. We asked for lemons for our water at least two times and they finally came out. Out water glasses was not refilled. We had to ask for silverware. The couple behind us told them to pack up their food because the silverware and napkins were dirty. I complained to the manager and the waitress was talking over her manager. I finally told the waitress I was trying to hear what the manager was trying to say. The manager said she would comp desert for my party (all five of us) but when the waitress finally came to the table we were informed that they only comp on desert. We told her that was fine we did not need any desert and paid the bill. I WILL NEVER GO BACK TO THIS RESTURANT AGAIN. I am from New Orleans and been to Copeland's many times especially this location. Unfortunately it has changed and something needs to improve.
Went there today to purchase a plate lunch with my ebt. As I reach the counter the cashier rudely says you can't purchase that with food stamps. Then she said I'll do it this time buy next time you know. I tried to explain I simply didn't know and before I could spit that out she cuts me off and say end of conversation. Very rude and unprofessional to handle a customer like that. I don't know if she was having a bad day or what but still the point is she had a very very nasty attitude to begin with. I highly don't recommend ppl to go this star. Rude service.
Great fries too. Slightly pricy but well done burger.