My wife and I were looking for a Certified Car. We looked at Barker Honda, Greg Leblanc Toyota, and several dealerships online. But we ultimately found our dream car, a loaded 2013 Ford Fusion at Terrebonne Ford. Our salesperson Sean was pleasant and professional and actually "listened" to us and directed us to the perfect car. The car had 13,000 miles on it and looked and smelled brand new. The Ford Certified Program is second to none in terms of warranty and interest rates. We met the managers, Jeff and Tate. They really took an interest in us and made us feel secure in our decision. The business manager was amazing. Perfection is a strong word, but I can't think of anything that could have been better or gone smoother. I recommend Terrebonne Ford Used Cars to all my friends and family. Thank you, Terrebonne Ford!!!
We purchased a 2016 F-150 Ford XLT truck. Jude Chiquet was our sales representative. Jude was knowledgeable on what we wanted on this truck and met our wants and needs. He was very professional and met our needs with the highest expectations. Jude went the extra mile to help us add accessories such as a bed liner and covering for the case of the truck. Jonathan Blanton, Business Manager, completed the paperwork process. He was very professional also. Both of these employees working at Terrebonne Ford are an asset to both Terrebonne Ford and Ford Motor Company. Keep up the good work guys! We would definitely recommend Terrebonne Ford to family and friends.
On August 21st, I purchased a 2016 Lincoln MKz with Terrebonne Ford/Lincoln. This is my sixth vehicle purchased with the Barker family. I have dealt with James Relan, until he became the financial guru and turned me over to Ronnie Bourg who has handled my last three vehicles. I cannot ask for a more conscientious, helpful and friendly group to deal with. The entire organization, from management to service, is so courteous and very professional. The thought of going somewhere else to buy a car has never crossed my mind.
Terrebonne Ford had to do some service work on my Ford Fusion. Excellent service by everyone. Very friendly and professional all around. This is an AWESOME PLACE! Everyone I spoke to were so friendly and helpful. From the lady who answers the phone initially to the lady in service dept. Cory the Service Manager, the shuttle driver and the lady in finance office. My experience was awesome and the service excellent and very timely. I would definitely recommend Terrebonne Ford to friends and family.
Notified the dealership at 8AM and drove off with my truck 1PM. Sales woman, April Authement was very professional, friendly and helpful. Very knowledgeable about the truck and it's features. Treated me with love and respect. The Business Manager, James Relan was also very professional, friendly, and helpful. Went above and beyond to procure the best financing for my truck. Will definitely recommend Terrebonne Lincoln and Ford to friends and family.
Lincoln, MKX, Body shop repairs. the lady who checked my car in, was on lunch break. She knew i was on my lunch time , & in a hurry also. . . So, she gave up her lunch time, did my paperwork, then gave me a ride back to my office. i tried to tip her so she could buy lunch on me, but she refused, and said, " Mr earl, this is my job, and i love my job. We are here to help you anyway we can"". What a Happy, & thoughtful person.
We had been working on a rear view camera/mirror issue for some time. It only appeared win using remote start. To locate and identify the problem took extended time, however I was given vehicles similar to mine and that kept me comfortable. After completing the repair the service department called to insure all was still good. Thank you for regular communication and not giving up. Very good job. Thanks again.
I had been experiencing problems with my truck, but after bringing it in several times the problem could not be found. My truck just went out of warranty, and once again I experienced the same problem. I brought it in again, and this time the problem was found and fixed at no cost to me. Thank you for honoring the warranty since the problem arose several times during the covered period.
I had no problems getting the vehicle but after having the vehicle two weeks and paying the bill on time, the mechanism in the car started making a weird noise and would not even beep twice me for me to turn on the car. So I lost almost a whole day's worth of work just to get it sorted out. I think they should be better organized.
Jerry Lafont was the best car salesman I have ever worked with. He was knowledgeable and did not pressure me. He knew what exactly what I wanted and my budget. I got the truck I wanted at the price I could afford. I will definitely send all my family and friends to see Jerry at Terrebonne Ford in Houma!