These people are just plain rude, us bank all together is awful, they hold stuff to give u fees , they stole from my account n this branch was supposed to b the ones to wave it,, they wouldn't n were disgustingly rude,, I was rude back n they closed my account! Didn't call just shut off my debit card ,,, talking to management today. This branch is poorly ran with rude people , Save your money n time n get treated with respect by avoiding us bank, this bank is a joke , look at how many law suits they have against them n look at better business bureau, these people will take your money n can't do anything to get it back,,, n the employees at this branch need to be retrained on how to work with the public. They r Rude n nasty ,
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So disappointed in this bank I bank at for many years , unemployed just temporarily and a single mom so went around getting everything to get food stamps for a month n the lady printed the wrong stuff so call them n get them to fax the correction after this stalled me 2 days already , 4 days later dhs says no bank statements . Just called them n a worker was yelling n was so completely rude ! Knew where they were going , n said gave wrong fax number , why didn't she call dhs ? Send me a letter ? Never get food stamps unless desperate n now because of usbank of we have to wait one more week for help . on top of it the same lady who made the mistake is the lady that was yelling, talking over me and plain nasty ! Never heard anything so unprofessional.
This is not the actual number to the branch, only the 24 hour banking service. They can help you with any questions you may have. The rep. I spoke with was very polite, and was able to answer all of my questions with professionalism and timelyness.