Kwik Kar - Mobil1 Lube ExpressAdd to Favorites
1720 Albert Pike Rd, Hot Springs National Park, AR 71913
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Please contact the business for updated hours/services due to the COVID-19 advisory.
|Mon - Fri:|
Services: Oil Change
The last two visits ( Summer 2016), 2 different vehicles they have left oil/grease on my interior upholstery. One car was leather while the other is light beige cloth. Last visit they turned on the maintenance oil light and left it on, this apparently was done while trying to reset a light that had not even come on. They changed all the settings on the computer and sent me on my way like everything was great, while they knew they screwed up my settings looking for the oil light. The boss even asked if the light had ever come on, it had not (new car). $72 oil change and a trip to get upholstery cleaner $6 + my time and effort. If you like a greasy interior and incompetent service, this is definitely the place. I've been a customer for many years with three vehicles but I find this unacceptable and won't go back for more substandard service.
Hi Wayne, thanks so much for your honest feedback. We at Kwik Kar Lube & Tune pride ourselves on giving our customers excellent service while keeping our work honest and trustworthy. We apologize for the miscommunication, and we hope that you'll give us a call or come back in so we can resolve this issue.
got a detail on my car and a service dude pulled off my radiator hose off (got two miles before it started over heating) had to have it towed to a shop. They refused any liability.. now my 45 dollar 10 minute oil change is costing around the sum of 350.00... SMH Do not go!
Hello, thank you for your honest feedback. We here at Kwik Kar Lube & Tune have always strived to uphold excellent, trustworthy service. We're now under new management, so please come back and visit us so that we can show you how much we appreciate your business!
They blew up my engine. Then they would not do anything about it. Ive been going for 5 years. Don't trust them ever
Hi Lee, we're very sorry to hear about your experience here. We want to take ownership of any unacceptable consequences that were a result of our service. We appreciate all of our customers' business and would like to chance to earn back your business. We're now under new management, so please come visit us again so that we can make it up to you.
They put my oil cap on backwards and caused damage. Would not pay for the fixing of car. Tell everyone. U know don't use them! Peaple.
Hi Shelley, we apologize if our service in the past has caused any inconvenience to you. We're now under new management, so please come back and visit us. We promise you won't be disappointed.
Ive been going here the last 5 yrs. The guys come out and greet u. And what service u need. They are speedy and friendly.
Hi Thomas, thanks for leaving us positive feedback. We truly value your business, and we hope to see you again soon for an oil change or tune up!