Kelly Veterinary Clinic
1910 Albert Pike Rd Ste F, Hot Springs National Park, AR 71913
|Mon - Wed:|
Phone: (501) 623-5810
Phone: (501) 623-6098
Phone: (501) 623-8386
Primary Phone: (501) 623-5810
Fax: (501) 623-8386
Kelly Veterinary Clinic, Inc.
Kelly Veterinary Hospital
Edwards Veterinary Clinic
Fleming, Marie, Dvm - Edwards Veterinary Clinic
Parking: Lot, Free
Wheelchair Accessible: Yes
Claire M. Weeks-Kelly is one of the rudest people I have ever encountered. She is condescending, makes you feel like an awful pet owner, and will never get another penny of my money or minute of my time. Don't go there if you use a low cost spay/neuter voucher because she flat out said that she doesn't see or speak with the owners who use vouchers. So any after surgery communication will be done without even seeing what the vet looks like.
I didn't catch her on a bad day, either. When I went to Paws-n-Claws to advise them against taking her off the vouchers because of what an awful experience I had with her, several of the employees at the pet store and a couple of owners all chimed in with their unhappiness with her.
Avoid this vet. She treats the people who are trusting their pets to her like they aren't even worth the dirt on the bottom of her shoes.
I have used this clinic on several occasions . This summer one of my dogs was not eating, and had little energy. They kept him over the weekend and was supposed to do lab work to see if things had improved. They never got around to doing the lab until the next day. My dog had to be put down. They did not charge me for lab work since they did not do it when they said they would. But my dog had to suffer another day because of their mess up.
I had a registered golden retriever that I bought when he was 9 months old less than a year ago. In june I had him out to waggin wheel vet in the village for his rabies shot * heart worm screening...he was healthy, july he was healthy, up till the end of august he was healthy...then I started seeing yellow matting in his eyes plus he just wasnt as active as he normally was. So i took him to Kelly's as it was closer. She said that he had rocky mountain tick fever, gave him meds, sent him home. Within a week he wasnt eating I called them and told them and was told by assistant that was normal with what he had. Then I called again a few days later spoke with male assistant & told him same thing he told me to come pick up some appetite pills for him that was on friday late afternoon & I said I would pick up on saturday. He said he'd leave them at front desk. I didnt make it in saturday as I was moving. The following monday I took him back in as he was down to bones. He died thank you kelly
I took my cat to a different vet, found out he has diabetes. That vet visit cost me over $500. They sold me these ridiculous insulin pens for $300. it was awful. and I had told them giving him a shot is not a problem. I helped a roommate with insulin shots in college
I couldn't afford to go back to them, so I went to see if Kelly veterinary was better. Well not only were they better, more attentive and more concerned with my needs, they've been wonderful for several years now
I went through some rough times where I didn't have the money to do this. Wilbur's insulin is expensive. These people lowered their sale price to help me. When i checked 800 pet meds and everywhere else, prices were a minimum of $40 more per bottle.
Wilbur has diabetes and Epilepsy so he needs a pill and a shot twice a day. If it weren't for Kelly Vet clinic I don't know if he'd still be with me. I couldn't afford $200 per month to take care of him. Thanks to these kind people I don't have to worry about that.
The name of the clinic is Kelly Vetranary Clinic. I have been there numerous times and never met her. Her business ethics are questionable. If your pet is there for surgery, forget about any info on them till you pick them up the next day. They refuse to answer the phone on Thursday, surgery day. Can even call in to make an appt for any other day on Thursday. Very upsetting not knowing anything about your pet. The answering machine says that they are the vet with a heart...... oh, if so, why can't I hear about my pet. They so need to go visit Hunter animal clinic in White Hall. They are top notch. Kelly vetranary clinic needs to be checked out by the better business Bureau. Or by the humane society. They ought to be ashamed of the way they do business.
The biggest liars i have ever met at a vet clinic. I trusted the recommendation from paws n claws to get my dog spayed here, they said they take great care of the animals and will work with the clinic. So i got my appointment set up a month from when i got the voucher. The day came and i arrived at 8 am, the clinic reeked of feces and the lady behind the counter tried to take my dog before i had finished any papers and had the chance to say bye. My gut told me not to leave her and i should have listened. They didnt do her surgery till 3pm, she came to me crusted in blood, had the orange sterile fluid all over her, was drooling non stop, and wouldnt let my bf touch her
They need to have prices posted, I was quoted by one young lady $ 30.00 for neutering my pet and when it was all said and done another lady told me $ 70.00 ...i told her what I was quoted and the young girl that quoted me the 30 dollars was standing right there and never said a word... The lady who told me $ 70.00 was a little rude saying " I don't know who told you that but it's $ 70.00 .....ive used this clinic for yrs and never had a problem ....the staff has always been very nice , with the exception of the one lady today... I would have been better prepared had the right price been told to me.... which is why I asked even before the procedure was scheduled.... I'm a little disappointed
Of all the vets in Garland County (Or even in Southern U.S. ) this is the worst. The few times I've actually given this place a chance, my pets always ended up in WORSE health after putting them in Kelly's care. And when you say something to her about it she just gets defensive and attempts to say it's your fault (Or ANYONE other than her own). She's not professional and not a good vet at all. Go to Countryside Animal Hospital, Lake Hamilton Animal Hospital, Hot Springs Animal Hospital, or The Pet Clinic. Unlike Kelly Veterinary Clinic, those places actually care about the animals and are professional. I would give this place a no star rating if I could!
Well don't listen to other review because I have used this Vet. for 20 years before Dr. Claire bought it from Dr. Joe. They are the most caring and loving people you can find and they know how to take care of family pets and there owners. If she thought the woman was unpleasant and rude then she needs to find another vet. Because that is not the people I know. She must have been the unpleasant rude woman, and wanted to tell the Vet how to do her job. I know this is a untrue statement about Kelly Vet.