Have rented with Gough since December 2012. Writing this April 2017. Started at Cherrywood. While at Cherrywood, we could hear every word our downstairs neighbors said to each other. The pipes for the heat bang very loudly and can be clearly heard through the floor (very loudly) all hours of the day/night. Apartment was extremely run-down upon moving in with multiple stains all over the carpet. They said it was fine - refused to clean/change it. We mistakenly thought moving to Broadwood Manor would be better. It is easily 10x worse. The apartment was updated and clean which was nice and the location is great. We were placed right next to the main entrance to the parking lot which is also the door everyone smokes at. We were subjected to everyone's disgusting cigarette smoke floating into the window as well as the door CONSTANTLY slamming all day/night. People above us stomping/slamming things all the time - sounded like they were coming through the floor. We were lied to multiple times about being on a list for 1 bedroom duplex. This "list" simply does not exist. Incessant noise made the apartment unlivable. Regardless, you will be told there's nothing that can be done and that you will lose deposit if you leave before lease is up.
Upon moving in, they waive your first months rent. I thought great. Upon moving in around my building was filthy, littered with toys and garbage. I promised to be placed on a list for a 3 bedroom. Every time one became available, Michelle made up some excuse on why I couldn't move to the larger apartment. I tried to contact her several times complaining that my dishwasher was leaking water and suds under neath my kitchen sink cupboard. I was told thatthe issue wwouldn't be addressed, it never was causing black mold to grow. Other tenants were allowed to smoke directly in front of the doors you enter the building in. Plus my living room window was directly next to the front door so every time the other tenants would go out and smoke it would come in my windows. I've been hung up on several times by Michelle and was told by her that I could pack my things and move if I didn't like it. Also the except welfare so the tenants are non working and the complex is going down him quickly. I recommend not living in the fought rentals. Terrible place in my opinion.