What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
4000 Fort Campbell BlvdHopkinsville, KY 42240
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
2108 Fort Campbell BlvdHopkinsville, KY 42240
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From Business: Do you have auto glass damage? For windshield, window or back glass repair and replacement in the Hopkinsville area, turn to Safelite AutoGlass. Those in Hopkinsv…
1995 Bradshaw RdHopkinsville, KY 42240
While camping our RV broke down so we called Jones Bros Towing. The tow truck driver (Nelson) was prompt, professional and friendly. We would highly…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Knowledgeable. Informative. Fair pricing. Excellent perks for customers ($25 oil change and maintenance inspection. Free roadside assistance for 2 years just for being a customer. They will let you know what needs to be repaired without being overbearing. My experience with this company was amazing...I will continue to go to them for my auto repair/maintenance needs.
I am a long time customer of Stokes Auto Care and have always been impressed with their honesty and professionalism. They are great at diagnosing problems and don't guess at problems by just swapping parts.
I locked my keys in my trunk of my car & I have road side assist call me a lock smith which they called Glover's in Hopkinsville Ky. Glover's told the road side assistance that it was a dealer only key and they could not help with my keys locked in the trunk it would have to be towed to a dealer. So I told Roadside assistance That I did not want to be towed,so I went to Starbucks to get me a Latte and I ask the guy that waited on me if he Knew a good lock smith that could help me and I told him my situation, and he gave me Brian Steele's number and within 15 min. he was there at walmart and was in my trunk within 5 mins. So he was very professional and Knew what he was doing. He was also inexpensive comparing to some Lock smith. So if you ever lock your keys in your car or the trunk call him! You will not be disappointed!
Car was detailed better than new
Would give no star if possible!!Damaged car by super charging a dead battery and caused a thousand dollars worth of damage.
I have used Kenny's for 1953 Chevy and a 2010 Toyota and several other automobiles. Kenny Gibbs is always honest and works for a very reasonable price. He is also just a really nice man.
While camping our RV broke down so we called Jones Bros Towing. The tow truck driver (Nelson) was prompt, professional and friendly. We would highly recommend Jones Bros when in need of their services.
Unreal!!! What a joke. So glad I didn't let them fix my AC they had no idea if the blend door should be open or closed on AC. Then after I explained why it was broke he promptly said he didn't know he's going to study it!!!! Are you serious after being 100% certain he was correct when he understood the lesson taught he changed his mind and needed to study it. Be smart take you vehicle elsewhere...
Apparently, there's no or little communication between father and son. Stopped by one day and talked to father about front brakes...asked about supplying the parts myself to save on cost. Father said they typically don't do it that way, but told me to bring it by one day where they could take the wheel off and look at it to tell me "what I needed to get"-his words. Brought vehicle by next day, father was busy so briefly talked with son about what I'd discussed with father. Left the vehicle the next day so they could take the wheel off and get a closer look to tell me what parts I needed. Next thing I know, I get a call saying they've already fixed it. Mind you they didn't call me before to get my consent to fix the vehicle. Son got combative when I was discussing the issue with him. When I asked the father about our conversation, he flat out lied that he didn't tell me that. I will NEVER take another vehicle there, nor would I recommend this business. Not to mention the second day I was there, they were 20 minutes late getting there to open the business up...people were waiting. If I could rate them lower than 1 star I would. Take your car to B & H, or Rabin, or Randy's, but not to this place.
I appreciate the professionalism of the towing service I recieved from your company, & Duke of Jones brothers towing, you were able to get my vehicle from being in a bad spot where i couldn't drive it out without tearing up my vehicle. I would highly recommend this towing company to anyone in need of a tow. Oh and they have great prices also. Donnie Cohen
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.