If there were any way to give fewer stars I would. My father and I have frequented this Logan’s location for business lunches over the past year. Lunch has been okay and the normal bartender during lunch is great (polite, professional, and attentive). This evening we decided to have dinner - which was a mistake. We sat at the bar and ordered our food, but to our dismay the regular lunch bartender (of whom we like) was not working the bar, but rather an old smug heavy blonde woman with a giant chip on her shoulder was. We were there for a total of 45 minutes when she slapped down our tickets and asked if we wanted anything else. We did not, but she had overcharged me for my drinks (4 rather than the 2 that I had actually consumed). When I asked her to look at the ticket with me, explaining that there had been a mistake, she got angry and walked away. Soon she emerged with the manager - they whispered amongst themselves in front of me for a little over 5 minutes before confronting me as, what I can only explain as, a team. The manager accused me of attempting to get free drinks (also a heavy blonde woman) and told me she wouldn’t take off two drinks, but rather only one. I asked if one five dollar drink was worth loosing a customer forever- she walked away. Mission accomplished Logan’s of Hopkinsville! My family, myself, nor ANY of my friends will ever be back (over 5 bucks). Way to waste your business - I’ll see you guys at O’Charleys!
They treat us nice some of them treat us like family
I ordered the prime rib medium and blackened. It came well done with no blackening. Very disappointing :(
Worst place we have ever eaten at. Food was not seasoned and the service was horrible. No they were not busy so you can't blame it on that. It was our first trip and our last. Save your money and go else where. It's on the minus side of a 1 star.
The food, as well as the staff are Great!It's nice to feel at home.
Minus a rating! Filthy, gummy menus, food in menus, multiple hairs in not one but two salads! Not sure this place would pass Health Department no matter how lax the rules. Shame manager would give this Logan's such a horrible experience! New management would help, I have seen good Logan's but this place is filthy & underage people taking bar orders!
Poor service, food, customer service